knowledge management system

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An Archetype to Sustain Knowledge Management Systems Through Intranet

Creation and maintenance of knowledge management systems has been recognized as an important research area. Consecutively lack of accurate results from knowledge management systems limits the organization to apply their knowledge management processes. This paper proposes an archetype describing how a knowledge management system, with the support of intranet capabilities,...

Tags: Knowledge Management System, Intranet, Knowledge Management, Enterprise Software, Software

White papers 2008-08-01

Knowledge Management: The Power of Leveraging Information

Companies are discovering that a Knowledge Management System KMS has grown from a "Nice to have" concept, to a "Must have" asset in customer facing departments. Providing immediate answers to customers requires easy access to the important product and business knowledge of an organization. KMS makes that possible. From help...

Tags: Knowledge Management System, Knowledge, Soffront Software, Knowledge Management, Strategy, Enterprise Software, Software, Management

White papers 2005-10-21

InfoRapid KnowledgeMap 2005e (Windows)

InfoRapid KnowledgeMap is a mind mapping program and knowledge management system. It can be used to draw knowledge maps, organizational charts, decision trees, and work breakdown structures, taking down your ideas when brainstorming, or generating structure diagrams from XML files. Knowledge maps can be published on the Web or your...

Tags: Knowledge Management System, Knowledge, Microsoft Windows, InfoRapid, InfoRapid KnowledgeMap, Knowledge Management, Strategy, Enterprise Software, Software, Management

Software downloads 2005-09-26

Developing an Enterprise Web-Based Knowledge Management System

Catholic Health Initiatives CHI is a $6.7 billion national not-for-profit health care organization consisting of 69 hospitals; 43 long-term care, assisted and independent living and residential facilities; and five community-based health organizations located in 19 states. With limited resources at hand, CHI looked for the best way to consolidate its...

Tags: Knowledge Management System, Web, Vignette Corp., Health Care, Vertical Industries, Benefits, Healthcare, Enterprise Software, Software, Human Resources

Case studies

Additional Resources

FishCode Library .NET 2 (Access) 17.0.3606 (Windows)

FishCode Library .NET is an all-in-one information, knowledge, and document management system that allow you to organize Note, Code, File, Image, WebVideo and URLRSS into an easy-to-use outline format.

Tags: Microsoft .NET, Microsoft Access, Microsoft Windows, FishCode Library .NET, Document Management, Managerial Accounting, Groupware, RSS, Enterprise Software, Software, Finance, Internet

Software downloads 2009-11-15

Why IT can't seem to deliver measurable productivity

Sounds like excuses to me.If it can't be shown on the bottom line, its useless.IT really needs to be aligned with business needs.From what I have heard talking with several managers, IT needs to come out out the silo and focus on delivering business needs and services. From what...

Tags: Product marketing, Strategy, IT Operations, information technology, customer service

Discussion threads 2009-11-11

GeneralKB 2.7.402 (Windows)

GeneralKB is an innovative Knowledge Management software allowing an easy and effective management of all types of knowledge bases. With its intuitive user interface, it is easy to create, capture, and store in one location all types of documents and files and have fast retrieval when required. To improve knowledge...

Tags: Knowledge, Microsoft Windows, Knowledge Base, Astersoft, GeneralKB, Strategy, Storage, Databases, Management, Hardware, Enterprise Software, Software, Data Management

Software downloads 2009-11-05

Wondershare QuizCreator 3.0.0.35 (Windows)

Wondershare QuizCreator is a robust quiz maker designed for corporate training and online education to create interactive Flash-based quizzes, online surveys and web assessments. This quiz maker software is one of the easiest yet most effective ways to access knowledge and get valuable opinions. Create a Flash Quiz within Minutes...

Tags: Quiz, Microsoft Windows, Wondershare Software, Wondershare QuizCreator, E-mail, Channel Management, Development Tools, Online Communications, Marketing, Software Development, Software/Web Development

Software downloads 2009-11-04

ACUCW2 - Administering Cisco Unified Communications Workspace Part 2: Advanced

View Available Dates and LocationsThis hands-on, Global Knowledge-exclusive course builds on the foundation provided by ACUCW1 (Administering Cisco Unified Communications Workspace Part 1: Basic) and focuses on the advanced administration aspects of the Cisco Unified Communications Manager CUCM v6.x/7.x products and client devices. You will learn how to configure the...

Tags: Unified Communications, Mobility, Cisco Unified Communications System, Cisco Systems Inc., Wireless And Mobility

Training 2009-11-01

VMware vSphere: Troubleshooting [V4]

View Available Dates and LocationsThis advanced, lab-intensive course focuses on providing system administrators with the advanced knowledge, skills, and abilities to successfully troubleshoot the VMware® vSphere™ virtual infrastructure. In this course, you will spend most of the time diagnosing and rectifying configuration problems created on VMware ESX™/ESXi hosts and VMware...

Tags: VMware Inc., Virtualization, Hardware

Training 2009-11-01

What should open source do in a car?

Engine Management...The owners should be able to tweak the engine management settings.There is no reason I should be forced to stick with the 'safe' mode settings from the factory. Other Ford enthusiasts could tweak their cars and post their engine profiles online and people could adjust their cars engine...

Tags: car, Ford Motor Co., open source

Discussion threads 2009-10-30

Five reasons to deliver a virtual service, not a virtual server

What began as an interesting technological experiment has now become an opportunity for IT to shape its future, says Fortisphere's Lilac Berniker Commentary - As virtualization becomes an increasingly commonplace technology in the datacenter, the breadth of stakeholders in the virtual environment is growing. ...

Tags: Information Technology, Workload, Virtual Server, Server, Strategy, Management, virtualization, Lilac Berniker Fortisphere, Special to ZDNet, Lilac Berniker Fortisphere, Special to ZDNet

News items 2009-10-29

EvriChart: A Linux Success Story

Tony Maro, CIO of EvriChart, a hospital records management and archiving business, successfully migrated his company's Windows-based line of business document management extranet application and his employees' 40-odd Windows-based desktops to a 100 percent Linux-based server and desktop infrastructure. Jason Perlow interviews Tony Maro, CIO...

Tags: Desktop, Hospital, Imaging, Health Care, Server, Computer, Linux, Microsoft Windows, Document Management, Operating Systems, UNIX, Open Source, Software, Enterprise Software, Finance, Managerial Accounting, Jason Perlow

Blog posts 2009-10-20

fishCode Library .NET III (Access) 17.0.3578 (Windows)

fishCode Library .NET is an All-In-One information, knowledge, and document management system that allow you to organize Note, Code, File, Image, WebVideo and URLRSS into an easy-to-use outline format. Features: multiple databases open at same time (Unlimited Databases and Nodes, All-In-One, Download Manager, Depend/Merge/Move/Protect/Bookmark/Print nodes.

Tags: Microsoft .NET, Microsoft Access, All-in-One, Microsoft Windows, fishCode Library .NET, Document Management, Managerial Accounting, Groupware, Databases, Enterprise Software, Software, Finance, Data Management

Software downloads 2009-10-18

What makes Microsoft's SharePoint tick?

Make a post explaining what SharePoint is...As you said, it is a complex product. I remember when Lotus Notes came out, it was difficult to pin it to a traditional category - what IS it? SharePoint may have some of the same issues of perception.What is SharePoint:There are 2 SharePoint?s,...

Tags: Content management, Groupware, Collaboration, Enterprise software, Microsoft Corp., Microsoft SharePoint

Discussion threads 2009-10-16

Why Mac open source gets no respect

"Since Macs generally cost less than PCs"THEY ARE? Since when? And that doesn't jive at all with "Macs are upscale"... and cheaper. Mmmm no.No counterpart to XBMC?There are a ton of Media Center applications for windows, including Windows Media Center, which is fairly adept at just about...

Tags: Desktops, Operating systems, Mac people, Apple Macintosh, XBMC, MCE, Unix

Discussion threads 2009-10-14

Jet Service Desk 1.60 (Windows)

Jet Service Desk is a high-speed Help Desk / Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level Management, Knowledge Management. Jet Service Desk main module corresponds to classic Windows application which takes 4-9 MB of memory and...

Tags: Service Desk, Microsoft Windows, Da COBRA Software, Fast Report, It Services

Software downloads 2009-10-06

Direction Generale de l'Aviation Civile Uses Web 2.0 to Facilitate Collaboration and Unify 12,000 Staff Members

Direction Generale de l'Aviation Civile DGAC wanted to streamline access points for each agent's workspace, optimizing access to management system content and services, as part of the overall public services modernization project and facilitate collaboration, resources pooling, knowledge sharing, and electronic administrative processes. The challenge was to create a DGAC...

Tags: Web, Oracle Corp., Agent, Virtual Office, Identity, LDAP, Web 2.0, Portals, Collaboration, Real Estate, Directory Services, Web Technology, Enterprise Software, Software, Internet, Business Operations

Case studies 2009-10-01

How To Sell Collaborative Business Performance Internally

Sameer Patel and I are running a series of sessions during November's Enterprise 2.0 conference in San Francisco entitled 'Selling the Case for Accelerating Business Performance with Enterprise Collaboration and 2.0 Technologies'. The challenge of getting that catalyst - the executive buy in...

Tags: Performance, Organization, Collaboration, Groupware, Enterprise Software, Software, Oliver Marks

Blog posts 2009-09-29

The burnout risks for E2.0 community managers

Dion Hinchcliffe's piece on community management surprised me. There is a sense that Dion is trying to lay down some ground rules in an area that is too new for anyone to draw anything other than tentative and early stage conclusions. That's not to say that conclusions are incorrect. There...

Tags: Dennis Howlett

Blog posts 2009-09-29