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- Google Knol: Wikipedia killer or knowledge management app?
- Google has launched a tool called Knol, which is a service that aggregates knowledge from individuals. Google says: The web contains an enormous amount of information, and Google has helped to make that information more easily accessible by providing pretty good search facilities. But...
- Tags: Google Inc., Knowledge, Wikipedia, Google Knol, Knowledge Management Software, Knowledge Management, Strategy, Business Intelligence, Enterprise Software, Software, Management, Data Management, Larry Dignan
- Blog posts 2007-12-14
Additional Resources
- Web Help Desk Pro 9.2.3.1 (Mac)
- This help desk software Pro edition of Web Help Desk for Mac OS X Server offers an industry leading web-based help desk software that empowers IT help desk technicians with iPhone web-app access, email-to-ticket conversion, trouble ticket email notifications, self-service knowledge base, track billable time & materials, LDAP & AD...
- Tags: Asset, Web, Apple Macintosh, MacsDesign Studio, Web Help Desk, Help Desk, Call Centers, Asset Management, It Operations, Financial Services, Operational Planning, Finance, Business Operations
- Software downloads 2009-11-25
- Web Help Desk Free 9.2.3.1 (Mac)
- The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive...
- Tags: Web, Customer Service, Apple Macintosh, MacsDesign Studio, Help Desk, Call Centers, LDAP, Channel Management, It Operations, Directory Services, Enterprise Software, Software, Marketing
- Software downloads 2009-11-25
- Chatting (Not Chattering) About Salesforce - Part I
- Sorry Paul, but you're wrong about knowledge basesGreetings Paul:Very good overall post!However, considering our core competency in knowledge bases, I have to take exception to your conclusions on KBs.Consumers certainly will and shouldturn to other consumers when looking for input on product and service selection because it is not motivated...
- Tags: Strategy, knowledge, Salesforce.com Inc., knowledge base, Chattering, Paul
- Discussion threads 2009-11-23
- CRM+ 5.1.4 (Windows)
- CRM+ is a user-friendly, easy-to-understand customer relationship management CRM software for getting your company's data centralized and organized. It supports the invoicing, contact management, project management, business history, business tasks, reminders, knowledge base and many more customer related functions. It was built using the award winning FileMaker database engine and...
- Tags: Idealisator Hungary, CRM+, Microsoft Windows, Microsoft Windows 7, Apple Mac OS X, Operating Systems, Apple Mac OS, Software
- Software downloads 2009-11-23
- Proactime Pro 12.41 (Windows)
- Proactime Pro--efficient and intuitive time planning and scheduling software. In today's hectic world, you cannot afford losing a single minute. Although it does sound like a cliche, reality proves that it may not be too far from the truth. Meetings, goals, appointments, interviews, documents to be prepared, mail to be...
- Tags: Knowledge, Microsoft Windows, ProacTime, Proactime Pro, Time Management, Strategy, Productivity, Management
- Software downloads 2009-11-19
- NewWayService 4.06 (Windows)
- NewWayService is a software solution for service management. Easy to use, this tool allows you to quickly track your work orders in a user-friendly environment. It adapts to your needs and allows you to manage work orders, actions, worked or billed hours, customers and contacts, banks of hours, technicians, products...
- Tags: OroLogic, Microsoft Windows, NewWayService, E-mail, It Services, Online Communications
- Software downloads 2009-11-18
- 'The Purpose of a Business is to Create a Customer' - Peter Drucker Centenary
- This month marks the centenary of Management guru Peter Drucker's birth, and the Harvard Business Review - the Vogue magazine of management fashions - has a terrific section devoted to his legacy and ideas this month. The paper version is a keeper. Drucker's...
- Tags: Performance, Knowledge, Drucker, John Hagel, Knowledge Stock, Lloyd, Strategy, Collaboration, Groupware, Management, Enterprise Software, Software, Oliver Marks
- Blog posts 2009-11-16
- CRM+ 5.1.4 (Mac)
- CRM+ is a user-friendly, easy-to-understand customer relationship management CRM software for getting your company's data centralized and organized. It supports the invoicing, contact management, project management, business history, business tasks, reminders, knowledge base and many more customer related functions. It was built using the award winning FileMaker database engine...
- Tags: Apple Macintosh, Idealisator Hungary, CRM+, CRM+ Software, Microsoft Windows, Microsoft Windows 7, Apple Mac OS X, Tools & Techniques, Operating Systems, Apple Mac OS, Desktops, Software, Management, Hardware
- Software downloads 2009-11-16
- Understanding Enterprise 2.0 Tolerances & Scale
- We're at an interesting intersection in the collaboration world where projects both large and small tend to be discussed with the same terms. This can be very confusing to the lay person since it's hard to know what sort of scale is being described. ...
- Tags: Environment, Enterprise 2.0, Small And Medium Business Need, European Enterprise 2.0 Scene, Collaboration, Groupware, Enterprise Software, Software, Oliver Marks
- Blog posts 2009-11-14
- Enterprise 2.0: What do we know today about moving our organizations into the 21st century?
- Enterprise 2.0 ROIDion - An extremely interesting article. As a vendor of social software, we're often exposed to an intriguing mix of the trends that you've outlined above. In particular, we've noticed that those common internal advocates you mentioned (e.g. corporate communications, knowledge management) are already sold on the benefits...
- Tags: Sales force management, Enterprise 2.0, E 2.0
- Discussion threads 2009-11-13
- SmartDraw 2010 2010.06 (Windows)
- SmartDraw 2010 makes it easier than ever to create business graphics, diagrams and charts of all kinds, to improve communication, productivity, organization, management and planning. SmartDraw 2010 was designed to help businesses be more productive by distributing the planning process, documenting company knowledge and improving their presentations. It lets...
- Tags: Microsoft Windows, SmartDraw, SmartDraw 2010, Corporate Governance, Tools & Techniques, Collaboration, Groupware, Content Management, Business Operations, Corporate Law, Management, Enterprise Software, Software
- Software downloads 2009-11-11
- XDent 3.7.0.0 (Mac)
- XDent, available for Apple MacOS X, Linux and Windows systems, is one of the most technologically advanced products among the programs for the management of dental practice. It is designed to simplify the work of the dentist and his assistants. The immediacy and ease of use of the program lets...
- Tags: Apple Macintosh, Patient, Patient Data, Linux, Operating Systems, Software
- Software downloads 2009-11-09
- JAccount (Mobile)
- Unlike most of the mobile accounting software focus only on the [income] and [expense], this software uses double-entry method of accounting to provide a complete financial management capabilities, and also provide profit report and balance report. In the other hand, this professional software has made a breakthrough in easy of...
- Tags: Software, Accounting, Mobile, Financial Management, Operational Accounting, Financial Services, Financial Accounting, Financial Planning, Finance
- Software downloads 2009-11-08
- The Enterprise 2.0 Value Propositions Agenda
- Time is Money: Where's the Beef? The now biannual US 'Enterprise 2.0' conference is a wrap, but disappointingly there is still little business understanding of what the term means or what the value propositions and benefits are. The general 2.0 suffix is well understood by technology...
- Tags: Collaboration, Enterprise 2.0, Conference, E2.0, Susan Scrupski, Oliver Marks
- Blog posts 2009-11-05
- GeneralKB 2.7.402 (Windows)
- GeneralKB is an innovative Knowledge Management software allowing an easy and effective management of all types of knowledge bases. With its intuitive user interface, it is easy to create, capture, and store in one location all types of documents and files and have fast retrieval when required. To improve knowledge...
- Tags: Knowledge, Microsoft Windows, Knowledge Base, Astersoft, GeneralKB, Strategy, Storage, Databases, Management, Hardware, Enterprise Software, Software, Data Management
- Software downloads 2009-11-05
- Are the Microsoft layoffs over now?
- I hope soI hate seeing "SoandSo killing X amount of jobs" in the news =/Ballmer should be the first to get laid offHis reklessness to ignore the FOSS and cling to the proprietary model drove M$ into the ground.Q1 revenues of $13Bn generating $3.5Bn in net profit ...... would tend...
- Tags: Operational accounting, Financial services, accounting, Creative accounting, Microsoft Corp., layoff
- Discussion threads 2009-11-04
- Wondershare QuizCreator 3.0.0.35 (Windows)
- Wondershare QuizCreator is a robust quiz maker designed for corporate training and online education to create interactive Flash-based quizzes, online surveys and web assessments. This quiz maker software is one of the easiest yet most effective ways to access knowledge and get valuable opinions. Create a Flash Quiz within Minutes...
- Tags: Quiz, Microsoft Windows, Wondershare Software, Wondershare QuizCreator, E-mail, Channel Management, Development Tools, Online Communications, Marketing, Software Development, Software/Web Development
- Software downloads 2009-11-04
- What should open source do in a car?
- Engine Management...The owners should be able to tweak the engine management settings.There is no reason I should be forced to stick with the 'safe' mode settings from the factory. Other Ford enthusiasts could tweak their cars and post their engine profiles online and people could adjust their cars engine...
- Tags: car, Ford Motor Co., open source
- Discussion threads 2009-10-30
- Five reasons to deliver a virtual service, not a virtual server
- What began as an interesting technological experiment has now become an opportunity for IT to shape its future, says Fortisphere's Lilac Berniker Commentary - As virtualization becomes an increasingly commonplace technology in the datacenter, the breadth of stakeholders in the virtual environment is growing. ...
- Tags: Information Technology, Workload, Virtual Server, Server, Strategy, Management, virtualization, Lilac Berniker Fortisphere, Special to ZDNet, Lilac Berniker Fortisphere, Special to ZDNet
- News items 2009-10-29
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