Sponsored White Papers, Webcasts, and Downloads
ZDNet Dictionary Definition
- Knowledge Base
- (1) A Web-based repository of articles used to support an application or other topic and a search capability to find the desired information. Vendors provide knowledge bases as part...
- Full Knowledge Base Definition >>
ZDNet Resources
- GeneralKB 2.6.288 (Windows)
- GeneralKB is an innovative Knowledge Management software allowing an easy and effective management of all types of knowledge bases. With its intuitive user interface, it is easy to create, capture, and store in one location all types of documents and files and have fast retrieval when required. To improve knowledge...
- Tags: Knowledge, Microsoft Windows, Knowledge Base, Astersoft, GeneralKB, Strategy, Storage, Databases, Management, Hardware, Enterprise Software, Software, Data Management
- Software downloads 2009-04-16
- True Knowledge API lies at the heart of real business model
- Semantically powered question answering start-up True Knowledge today made its Semantic Search API available for public consumption, taking the next step on the company's journey out of beta and providing a clear steer as to the way in which they intend to generate revenue. As the company's...
- Tags: Knowledge, Knowledge Base, True Knowledge, Query API, True Knowledge Home Page, Strategy, Management, Paul Miller
- Blog posts 2009-04-13
- Microsoft 'Fix it' automates fixing Windows problems
- I'm a little bit late with this but it's such a useful move by Microsoft, I figured I'd point it out for Zero Day readers. Microsoft has been adding a nifty one-click "fix it" utility to its Knowledge Base KB articles to help end users solve Windows...
- Tags: Knowledge Base Article, Microsoft Corp., Knowledge Base, Microsoft Windows, Operating Systems, Software, Ryan Naraine
- Blog posts 2009-02-26
- ManageEngine ServiceDesk Plus 7.5 (Windows)
- ManageEngine ServiceDesk Plus is a web-based, easy to use Help Desk and Asset Management software whose features include contract management, purchasing, and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management , and Knowledge base in one low-cost, easy-to-use package, ServiceDesk...
- Tags: Contract Management, Knowledge, Microsoft Windows, Inventory Tracking, AdventNet Inc., Knowledge Base, Service Management, Knowledge Management, Strategy, Asset Management, Enterprise Software, Software, Management, Operational Planning, Business Operations
- Software downloads 2008-12-12
- Instant Knowledge Base 1.10 (Windows)
- Instant Knowledge Base is a new, powerful help-desk, problem & solution-tracker, database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology. Perfect for Help-Desk applications and perfect for...
- Tags: Knowledge, Microsoft Windows, Knowledge Base, PC Experts, Help Desk, Strategy, It Operations, Management
- Software downloads 2008-11-06
- AllyCAD 3.6 (Windows)
- AllyCAD is a Professional CAD software package with advanced toolkits. The toolkits include the architectural, mechanical, structural and survey specialized functionality. The CAD engine can also be customized for your bespoke requirements. Version 3.6 may include unspecified updates, enhancements, and bug fixes.
- Tags: Knowledge, Microsoft Windows, Knowledge Base, AllyCAD, CAD, Strategy, Software, Management
- Software downloads 2008-08-26
- Richmond SupportDesk 6.7 (Windows)
- Richmond SupportDesk allows the implementation of enterprise wide IT Service support, designed for rapid implementation and to deliver ITIL best practices. Delivering fast, flexible and measurable service support via Windows, Web, and Mobile client interfaces.Service desk operators workload is reduced through self service knowledge base articles and defined, structured processes...
- Tags: Mobile, Knowledge, Knowledge Base, Richmond Systems, Richmond SupportDesk, Microsoft Windows, ITIL, Portals, Strategy, Operating Systems, Software, It Services, Internet, Management
- Software downloads 2008-06-26
- BC In Out Board 9.5 (Windows)
- BC In Out Board is the multi-award winning, easiest to use, web based In Out Board and knowledge base collaboration and communications tool for busy offices. Features include private messages, themes, knowledge base and forums, department color coding and hyperlinks, hide fields, and is fully brandable. Makes an excellent company...
- Tags: Knowledge, Board, Microsoft Windows, Knowledge Base, Bill Catchem Software, BC In-Out Board Software, Corporate Governance, Business Operations, Corporate Law
- Software downloads 2008-03-31
- Windows Vista SP1 is out
- As expected, Microsoft has released Windows Vista SP1 for download. It's available for download from the Microsoft Download Center in both 32-bit (435MB) and 64-bit (727MB) flavors, and via Windows Update (which will be a much smaller download, something in the region of 65 to 70MB). ...
- Tags: Microsoft Windows Vista, Microsoft Corp., Microsoft Windows Vista SP1, Knowledge Base, Microsoft Windows, Microsoft Windows Vista (Longhorn), Operating Systems, Software, Adrian Kingsley-Hughes
- Blog posts 2008-03-18
- United Nations Agency Boosts Collaboration, Extends Knowledge Base With Portal Solution
- The United Nations Development Programme UNDP is pledged to help cut poverty in half by 2015. To help achieve this important strategic goal, it needed to improve collaboration among its country offices in Asia Pacific. The agency relied primarily on e-mail messages for communication between offices, and network storage for...
- Tags: Knowledge, Microsoft Corp., Portal, Knowledge Base, United Nations Development Programme, Collaboration, Groupware, Enterprise Software, Software
- Case studies 2008-02-13
- Credit Cards 2 (Windows)
- Credit Cards is a very comprehensive knowledge base e-book designed to help you understand everything about what to look for before you apply for a credit loan. Over four hundred fully packed Credit Card articles are included in this e-book. Some of the articles include: identity theft, credit damage, credit...
- Tags: Knowledge, Credit Card, Microsoft Windows, Knowledge Base, American Financing, E-books, Identity Theft, Sales Channel, Financial Services, Personal Technology, Security, Sales
- Software downloads 2008-01-28
- Venatek Customer Knowledge 1.0.60 (Windows)
- Venatek Customer Knowledge is a customer support tool used to store customer information and to track and resolve customer issues. The database of customer issues is also designed to be used as a company knowledge base. Supporting documentation such as Word documents or screenshots may be attached to the knowledge...
- Tags: Microsoft SQL Server, Knowledge, Microsoft Windows, Knowledge Base, Venatek, Venatek Customer Knowledge, Database Back End, Databases, Document Management, Storage, Strategy, Enterprise Software, Software, Data Management, Finance, Managerial Accounting, Hardware, Management
- Software downloads 2007-10-31
- General Knowledge Base 2.4 (Windows)
- The program provides an opportunity to create and manage your own knowledge base: the creation of your own knowledge base becomes quick and simple. The program's interface makes it easy to use and handle. This program allows you to create a knowledge base based on any category of documents you...
- Tags: Knowledge, Microsoft Windows, Knowledge Base, Baltsoft, Strategy, Management
- Software downloads 2007-10-22
- More information from Microsoft on stealth update
- Just to keep you all in the loop, I've just received the following information from Microsoft regarding the stealth update. In particular, I was interested in finding out whether the rumors that the stealth update was in order to correct a problem with the Windows Update mechanism. ...
- Tags: Microsoft Windows Update, Knowledge, Stealth, Microsoft Windows, Microsoft Corp., Knowledge Base, Adrian Kingsley-Hughes
- Blog posts 2007-09-15
- KBase for Outlook 2 (Windows)
- A knowledge base that runs completely in an Exchange public folder. No extra windows - knowledge base available right inside Outlook. No new client installation. Environment users already know. Off-line possibilities. All versions of MS Outlook. Rich text, .html and attached files can be used in knowledge articles. Full text...
- Tags: Knowledge, Microsoft Windows, Knowledge Base, Kalmstrom, Microsoft Outlook, Strategy, Groupware, Microsoft Office, Office Suites, Software, Management, Enterprise Software
- Software downloads 2007-09-10
- Quad-core PC project - Problems so far ...
- I was expecting a few problems setting up the quad-core systems, fortunately, issues have been few and far between. The main headache I've had relates to installing Windows Vista. On trying to install Vista a got the following error: STOP 0x0000000A (somenumber, somenumber, somenumber, somenumber) IRQL_NOT_LESS_OR_EQUAL...
- Tags: Quad-core, Microsoft Windows Vista, Microsoft Windows, Heatsink, Computer, Knowledge Base, Adrian Kingsley-Hughes
- Blog posts 2007-09-04
- A Collaborative Semantic Web Layer to Enhance Legacy Systems
- This paper introduces a framework to add a semantic web layer to legacy organizational information, and describes its application to the use case provided by the Italian National Research Council CNR intraweb. Building on a traditional web-based view of information from different legacy databases, the paper has performed a semantic...
- Tags: Technique, Knowledge, Legacy System, Knowledge Base, National Research Council, Semantic Web, Productivity, Strategy, Internet, Management
- White papers 2007-08-26
- Build a knowledge base that streamlines your support operations
- It's senseless to invest a lot of time working out the solution to a problem without recording your findings for others to use when similar problems occur. Even a homemade knowledge base will make life easier for the support team. When IT pro Jeff Dray first joined a help...
- Tags: Knowledge, Knowledge Base, Jeff Dray, Strategy, Management
- Download resources 2006-12-21
- NetXtract Personal 3 (Windows)
- This Internet research productivity tool helps you to quickly pinpoint information within Web pages and documents. Save information to your own personal desktop knowledgebase. netXtract automatically indexes each document displayed by IE, extracts all contexts for any key term you choose and allows you to 'jump' directly to the context...
- Tags: Knowledgebase, Knowledge, Microsoft Windows, Knowledge Base, Relevant Software, NetXtract
- Software downloads 2006-11-27
- SecureNotes 2.0 (Mac)
- MindFortress is a multi-media knowledge base app for the Mac OS X platform. Try it out for 7 days (usage based trial, not just 7 days from first run) and we are sure you will find it indispensable. There are around 29 cards built in that vary from Financial to...
- Tags: Card, Web, Apple Macintosh, Knowledge Base, MindFortress, Apple Mac OS, Operating Systems, Software
- Software downloads 2006-11-07
SmartPlanet
-
Thought-provoking progressive ideas on diverse topics that intersect with technology, business, and life, and matter to the world at large.
Visit SmartPlanet
- More from IBM
-
-
Innovate your business' process model, play against the market, compete against others on our scoreboards and WIN!
Try INNOV8 2.0: A BPM Simulator
-
Enabling Real-World Business Transformation through IBM Service Management
Read the EMA Analyst Report
White Papers and Webcasts