kaidara software inc. Resources

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Chrysler Teams Up With Dealers to Improve Post-Sales Support: Using Kaidara Advisor, the dealerships' service technicians perform more accurate and faster vehicle service by streamlining the process providing repair information to its dealership network. The solution also lowers vehicle warranty cost by automating and centralizing the capture of product related quality issues, and allowing better communication with internal...; Tags: Team, Kaidara Software Inc., Chrysler LLC, Service Technician, Call Centers, Real Estate, Team Management, Channel Management, Customer Relationship Management (CRM), It Operations, Business Operations, Management, Marketing, Enterprise Software, Software; Case studies 2006-06-01
Best Practices: GE Healthcare - Do you have an Einstein Working for You?: Setting up a successful call center for providing technical support for complex products is much like a science experiment; the processes are well documented and have been established for many years. It's a combination of applying the right technology with the right processes and providing the perfect blend of operational...; Tags: General Electric Co., Kaidara Software Inc., Health Care, Best Practice, GE Healthcare, Vertical Industries, Benefits, Healthcare, Enterprise Software, Software, Human Resources; White papers 2006-05-01

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