joshua greenbaum Resources

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ZDNet Author Biography: Joshua Greenbaum has over 20 years of experience in the industry as a computer programmer, systems analyst, author, and consultant. In addition to his work from various bases in Silicon Valley, he spent three years in Europe tracking the enterprise software market as an analyst and correspondent for...; more about Joshua Greenbaum »

ZDNet Resources

Unintended Consequences and the Future of Maintenance Revenue: SAP Jettisons TomorrowNow: When Shai Agassi called me in early 2005, he asked me a loaded question: How would I respond if SAP decided to take the fight to Oracle by providing third party maintenance for Oracle's recently acquired PeopleSoft customers? I told him it would be an incredibly aggressive move, but that...; Tags: Revenue, Maintenance, Oracle Corp., Customer, SAP AG, TomorrowNow, Software As A Service (SaaS), Public Relations, Tools & Techniques, Mergers & Acquisitions, Cloud Computing, Emerging Technologies, Marketing, Corporate Communications, Management, Investment, Finance, Joshua Greenbaum; Blog posts 2008-07-21
Vista To Win in the Enterprise, The Ugly Way: I came away from this week's Microsoft Worldwide Partner WPC conference convinced, finally, that the future of Vista is assured in the enterprise. Don't get me wrong, it wasn't because of anything Microsoft said -- the combined mea culpa/back atcha delivered by Microsoft's Brad Brooks, the Corporate Vice President in...; Tags: Desktop, Information Technology, Microsoft Windows Vista, Microsoft Corp., Microsoft Windows Vista (Longhorn), Operating Systems, Microsoft Windows, Software, Joshua Greenbaum; Blog posts 2008-07-11
Deskless Workers, Useless Services: Microsoft Online Misses the Mark: I spend a lot of time tracking the deskless souls who inhabit the workworld, the factory workers, nurses and others who spend more time on their feet and less time on their butts than the rest of us. So I was all ears as Stephen Elop, Microsoft's latest Business Division...; Tags: Microsoft Corp., Worker, Joshua Greenbaum; Blog posts 2008-07-08
My 15 minutes with Bill Gates, and how the Web was born: Once upon a time, when Bill Gates still flew commercial and I was a budding journalist in need of a haircut, I had a number of opportunities to interview and otherwise interact with Bill Gates. It was often contentious, always intriguing, and more often than not frustrating as well. Part...; Tags: Web, Multimedia, PC, Bill Gates, Bill, Desktops, Hardware, Joshua Greenbaum; Blog posts 2008-06-30
Salesforce.com, Partners, and Value-Added SaaS: As the resident Salesforce.com basher at ZDNet, it is with some smugness that I am watching the birth of a fellow naysayer on the future of Salesforce.com's efforts to break forth from its CRM on-demand origins into its next big thing. The new critic in the Salesforce.com-watcher camp belongs to...; Tags: Salesforce.com Inc., Software-as-a-service, SFDC, Force.com, Software As A Service (SaaS), Cloud Computing, Emerging Technologies, Joshua Greenbaum; Blog posts 2008-06-16

Google To Get A Lesson in Security, From the Pros: Having just read that Google is taking up residence at Moffett Field, a storied air base in Mountain View that is home to NASA's Ames Research Center, among others, I realized there's a great opportunity for Google to learn a little about high end security, at least the kind that...; Tags: Google Inc., Security, Joshua Greenbaum; Blog posts 2008-06-05
Taking on Excel, and Winning, Sort Of.: It's common knowledge that, when trying to find a true market leader in mid-market enterprise software, the "other" category is by far the largest, despite the efforts of Microsoft, SAP, Oracle, Lawson, Infor, and pretty much any vendor with dreams of high volume sales to capture true market dominance. ...; Tags: Enterprise Software, Microsoft Excel, Microsoft Office, Office Suites, Software, Joshua Greenbaum; Blog posts 2008-06-03
Siebel 2.0 â€“ A Year Later: A year ago I predicted that, right about this time, Salesforce.com would start to look a little shabby, a whole lot shabbier than it indeed looks at this time. It was part of a polemic I started when I called Salesforce.com the next Siebel, and I didn't necessarily mean in...; Tags: Joshua Greenbaum; Blog posts 2008-05-23
Is Enterprise Software Recession-Proof?: Amidst the PR blitz and the blizzard of 1:1 meetings that constitute the foreground experience of SAP's Sapphire user conference this week (see Larry's coverage here, and Dennis' coverage here), there's an interesting back story emerging. If you look at SAP's last quarter, and believe the formal and informal guidance...; Tags: SAP AG, Enterprise Software, Software, Joshua Greenbaum; Blog posts 2008-05-06
SAP's Business ByDesign: Explaining the Delays: In the wake of the brouhaha surrounding the delayed rollout of Business ByDesign and the allegations of technical difficulties (the thread in the Enterprise Irregulars discussion was called BBD=DOA?), I spoke to Hans-Peter Klaey and Jeff Stiles, the two men at SAP responsible for bringing BBD, and the rest of...; Tags: SAP AG, BBD, Sales Force Management, Performance Management, Sales, Human Resources, Workforce Management, Joshua Greenbaum; Blog posts 2008-05-02
The Leo Apotheker Legacy Starts Now: The news that SAP is delaying the roll-out of Business ByDesign â€“ and that its last quarter, while decent, failed to meet analyst estimates â€“ is the perfect preamble to this post: With Leo Apotheker slated to assume to mantle of SAP by the end of the year, his...; Tags: On-demand, SAP AG, TCO, Sales, Leo Apotheker, Leo, Roi/Tco, Finance, Managerial Accounting, Joshua Greenbaum; Blog posts 2008-04-30
Microsoft CRM Online Hunts Salesforce.com: The official GA release of Microsoft's CRM Online offering is next week, and with it comes a new chapter in the life of Salesforce.com. To date Salesforce.com has lacked a major competitor that could be seen as a worthy opponent in terms of overall size, price, functionality, and marketing chops....; Tags: Salesforce.com Inc., On-demand, Microsoft Corp., Microsoft CRM, CRM, Microsoft CRM Online, Sales Force Management, Enterprise Software, Sales, Software, Joshua Greenbaum; Blog posts 2008-04-18
Salesforce.com Cozies up to Google Apps Rev 2.0: Like the inner tube with the pinhole leak that suddenly explodes, the hissing of rumors coming out of the much-hyped April 14 "important announcement" by Salesforce.com has finally blasted out something of substance: a purported deal to resell or otherwise feature Google's Apps as part of the Salesforce.com CRM offering....; Tags: Salesforce.com Inc., Google Inc., Google Apps, Sales Force Management, Sales, Joshua Greenbaum; Blog posts 2008-04-08
Making Things Safe for Business ByDesign II: Following yesterday's post on the management changes at SAP and the pending departure of Peter Zencke, I got a call from SAP. Would I be available to discuss the issue with Peter ASAP? Here's some highlights from the conversation: As reported, Zencke is retiring from the...; Tags: Peter Zencke, SAP AG, BBD, Team Management, Corporate Governance, Enterprise Resource Planning (ERP), Management, Business Operations, Corporate Law, Enterprise Software, Software, Joshua Greenbaum; Blog posts 2008-04-03
SAP's Succession Plans: Making Things Safe for Business ByDesign?: SAP executed the beginning of a well-orchestrated and otherwise somewhat boring and boring is good management transition with the much-expected elevation of co-CEO Leo Apotheker to the more important title of heir-apparent. In the process, Henning Kagermann assumed the title of retiree-in-waiting, and all was good with the world. ...; Tags: Peter Zencke, SAP AG, BBD, Corporate Governance, Sales Strategy, Service-Oriented Architecture (SOA), Sales Force Management, Business Operations, Corporate Law, Sales, Web Services, Enterprise Software, Software, Joshua Greenbaum; Blog posts 2008-04-02
The Eternal Floppy Disk: The Icon that Never Dies: When was the last time you had a computer with a floppy disk drive? Five years? Six? If you're a Mac user, it could be ten years or more. Safe to say the floppy disk has been a thing of the past for eons, at least in computing years. And,...; Tags: Floppy Disk, Disk, Joshua Greenbaum; Blog posts 2008-03-25
Microsoft's Platform as a Service Plans: Putting the Pieces Together: Microsoft is getting into the platform as a service PaaS market, and doing so in a rather major, though stealthy way. It's no secret that the company's Software+Services strategy has a lot of PaaS capabilities, but putting together information from announcements and briefings at this week's Dynamics Convergence conference, as...; Tags: Release, Microsoft Corp., Service, Cloud, Operational Accounting, Data Centers, Customer Relationship Management (CRM), Advertising & Promotion, Strategy, Enterprise Software, Finance, Storage, Hardware, Data Management, Software, Marketing, Management, Joshua Greenbaum; Blog posts 2008-03-14
Microsoft Dynamics Revenues: Is More Really Less?: Back in the summer of 2006, Microsoft did something that I confess I became complacent about: The gang from Redmond stopped breaking out separate numbers for the Business Solutions group, which at the time was comprised of its flagship ERP products â€“ Navision, Great Plains, and Axapta â€“ plus the...; Tags: Microsoft Dynamics, Revenue, Growth, Microsoft Corp., Business Structures, Finance, Joshua Greenbaum; Blog posts 2008-03-13
Making Web 2.0 Safe for the Enterprise: TOS Ã la PBWiki: Just in case you might be tempted to excuse Google for what some commentators just consider sloppy language (or over-reaching on my part) in its terms of service for its on-line apps, here's an example of how to do right by accepted corporate standards for security and privacy: the terms...; Tags: Web, Web 2.0, PBWiki, TOS, Company, Wiki, Online Communications, Joshua Greenbaum; Blog posts 2008-03-05
SAP Takes A Swing at Oracle: SAP has been hinting and mentioning and otherwise suggesting that it is taking away customers from Oracle's much vaunted Hyperion product line, and now it has issued a formal press release to that effect. While the press release talks about over 100 Oracle customers choosing SAP products over Hyperion, the...; Tags: Hyperion Solutions Corp., Oracle Corp., SAP AG, Performance Management, Business Intelligence, Mergers & Acquisitions, Enterprise Software, Human Resources, Workforce Management, Software, Data Management, Investment, Finance, Joshua Greenbaum; Blog posts 2008-02-26