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JetBlue's high-tech terminal: At the Gartner Symposium/ITxpo in Orlando, Fla., Joseph Eng, JetBlue's executive vice president of systems and technology, explained how IT is going to be integrated into the company's new high-tech terminal, set to open October 22 in JFK. Wi-Fi and more self-service kiosks, he says, aren't just ways for JetBlue...; Tags: JetBlue Airways Corp., Wireless LANs, Wi-Fi, Wireless, Strategy, Management, JetBlue, IT, Gartner, Joseph Eng, airport, wifi, terminal, customers, travel; Videos 2008-10-16

JetBlue unveils high-tech terminal Oct. 22; IT as customer service tool: Joseph Eng, executive vice president of JetBlue's systems and technology, said the company will unveil its high-tech terminal at John F. Kennedy International Airport in New York Oct. 22. The terminal when it launches will be the culmination of one big technology project. JetBlue's terminal at JFK,...; Tags: Customer Service, Information Technology, JetBlue Airways Corp., Tool, Projects, Product Marketing, Customer Relationship Management (CRM), Operational Accounting, Marketing, Enterprise Software, Software, Finance, Larry Dignan; Blog posts 2008-10-15

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