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- Global Real Estate Firm Boosts Productivity by 15 Percent and Cuts Travel Costs
- Jones Lang LaSalle provides professional real estate services from 750 locations in 60 countries. Many of its 30,000 employees work in outsourced arrangements, managing customer properties on-site, and many others work remotely. Mergers and acquisitions had resulted in a multivendor patchwork of voice communications systems, and workers used a range...
- Case studies 2009-05-01
- Real Estate Management Firm Links Global Operations With Customer-Focused Solution
- Jones Lang LaSalle JLL is one of the world's largest and most diverse real estate services and money management firms. With more than 22,000 employees in 160 offices worldwide, JLL required a scalable, secure, enterprise-wide Customer Relationship Management CRM system to efficiently share customer information across geographical and organizational boundaries....
- Case studies
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- Switching From Salesforce.com to Microsoft Dynamics CRM Helps Jones Lang LaSalle Implement Global Enterprise Model
- To support its shift to a global enterprise model, real estate giant Jones Lang LaSalle recently began to unify its approach to customer relationship management at the enterprise level. The company adopted Microsoft Dynamics CRM as an enterprise standard, replacing Salesforce.com, which had been popular among brokers in local offices...
- Case studies 2008-07-22
- Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service
- Jones Lang LaSalle, a real estate management services company, has 160 offices and 28,000 employees in 50-plus countries. The firm's staffers used eight different tools ranging from spreadsheets to the SAP CRM application, and silos of data made it difficult to share customer information and prevented employees from collaborating effectively....
- Case studies 2008-06-05
- Google Apps for Enterprise: Next Salesforce.com?
- Will Google Apps Premier be the next Salesforce.com? Salesforce.com, pioneer in delivering enterprise applications via a simple Web site, is on Google Apps Premier board, according to the New York Times. Marc Benioff, CEO Salesforce.com: We are in the process of phasing out Microsoft Office and Exchange...
- Blog posts 2007-02-22
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