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Transforming customer relationships with social media: * Jennifer Leggio is on vacation Guest editorial by John Yaggie Social media technologies have the potential to disrupt the traditional ways companies build and manage relationships with their customers. Customer relationships built on trust and loyalty are central to a company's reputation and...; Tags: Customer, Jennifer Leggio, John Yaggie, Relationship, Social Media, Social Media Technology; Blog posts 2009-05-27

News to know: Google I/O; Zune HD; Bartz and Twitter at D7; Mac updates; AT&T's 3G: Here are todayâ€™s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNETâ€™s around-the-Web tech coverage. Sam Diaz: Google I/O kicks off with bigger push into Android, Web apps and more Google: Programming for the...; Tags: Google Inc., Larry Dignan, Apple Macintosh, I/O, Microsoft Zune, AT&T Corp., Twitter, Sam Diaz, 3G, Wireless And Mobility, Cellular Phones, Consumer Electronics, Personal Technology; Blog posts 2009-05-28

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