john hagel

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'The Purpose of a Business is to Create a Customer' - Peter Drucker Centenary

This month marks the centenary of Management guru Peter Drucker's birth, and the Harvard Business Review - the Vogue magazine of management fashions - has a terrific section devoted to his legacy and ideas this month. The paper version is a keeper. Drucker's...

Tags: Performance, Knowledge, Drucker, John Hagel, Knowledge Stock, Lloyd, Strategy, Collaboration, Groupware, Management, Enterprise Software, Software, Oliver Marks

Blog posts 2009-11-16

Hagel: Use Web 2.0 to break the SOA logjam

Want to help SOAers get their acts together real quick? The Web 2.0 crowd should do an end-run around IT, just as the PC and Internet advocates did in years gone by.There's nothing like a little threatening competition to get people up and motivated. John Hagel raises interesting new observations...

Tags: SOA, Web 2.0

Blog posts 2006-04-27

PC Forum: Moving from friction-free to productive friction

Day three of PC Forum started with a discussion with John Seely Brown and John Hagel about productive friction, which is the subject of their forthcoming book The Only Sustainable Edge: Why Business Strategy Depends On Productive Friction and Dynamic Specialization.Seely Brown described differences between the way Toyota and Detroit car...

Tags: productive friction, friction

Blog posts 2005-03-22

Meta-Spaghetti

In a recent opinion piece at SandHill.com, John Hagel, author of the forthcoming book The Only Sustainable Edge, argues that SOA is generating tangible benefits in the marketplace. However, he worries that the "fragmented" implementation of such efforts could undermine its momentum. "The most striking element of the Web services...

Tags: Service-oriented architecture (SOA), Web services, SOA, John Hagel, Web service, Web Services Technology, Web

Blog posts 2005-03-21

Additional Resources

'The Purpose of a Business is to Create a Customer' - Peter Drucker Centenary

Drucker and E2.0Oliver -- Thank you for the kind words and for pointing out the HBR Drucker Centenary issue. My "Enterprise 2.0 Schism" post was fun to write - with tongue firmly in cheek - as you note. But it also expresses some serious beliefs.For me the key Drucker quote...

Tags: Leadership, Drucker, E2.0, Enterprise 2.0

Discussion threads 2009-11-16

News to know: L.A. goes Google; AMD-Galleon; Cisco-ScanSafe; Ubuntu; Amazon RDS

Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage.: Larry Dignan: WSJ: AMD's former CEO was a Galleon tipster Sam Diaz: Cisco continues its buying spree with...

Tags: Tom Foremski, Ubuntu, Google Inc., Larry Dignan, Dana Blankenhorn, ScanSafe, Mary Jo Foley, Amazon.com Inc., Cisco Systems Inc., Sam Diaz, Microsoft Windows 7, Data Centers, Microsoft Windows, Tablets, Internet, Databases, Storage, Hardware, Data Management, Operating Systems, Software, Notebooks & Tablets, Enterprise Software

Blog posts 2009-10-28

John Hagel on Real Time, Social & Mobile Web

3 short video clips full of insight from John Hagel Real Time Web: Exception Handling Social Web: Tacit Knowledge Mobile Web: Early stages of value propositions in integrating physical and virtual worlds ...

Tags: Web, Mobile, Advertising & Promotion, Channel Management, Web 2.0, Marketing, Internet, Oliver Marks

Blog posts 2009-10-27

News to know: Windows 7 RTM review; Microsoft-Yahoo; SAP; Sprint

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Ed Bott: Windows 7 first look: More than just "Vista, fixed" Gallery: Windows 7 RTM...

Tags: Yahoo! Inc., SAP AG, Microsoft Corp., Sprint Communications, Microsoft Windows 7, Service-Oriented Architecture (SOA), Microsoft Windows, Web Services, Enterprise Software, Software, Operating Systems, Larry Dignan

Blog posts 2009-07-30

Out-Innovated by Management Practice Blowback - a Video Conversation with John Hagel

I had the opportunity to sit down for a discussion with John Hagel of Deloitte's Center for the Edge last week. My previous post about the 'Shift Index 2009' report is augmented by this video, and fellow ZDNet blogger Dennis Howlett attended the...

Tags: Innovation, Management Practice, Video, Motorcycle, Destination Point, Leadership, Strategy, Management, Oliver Marks

Blog posts 2009-07-29

The Movers & Shakers Conference...

I tend to think of Fortune Brainstorm Tech, which happened last week in Pasadena, as a conference for industry titans. Last year's event was held amid tight security and featured the likes of Rupert Murdoch News International , Philippe Daulman Viacom and Jeff Bezos Amazon in...

Tags: Conversation, Conference, Twitter, Business Structures, Corporate Communications, Leadership, Intellectual Property, Strategy, Finance, Marketing, Management, Research & Development, Business Operations, Oliver Marks

Blog posts 2009-07-27

Global Collaboration Competitive Success: Old Dogs, New Tricks & The Shift Index

The above CNBC video of John Hagel Deloitte Center for the Edge discusses the huge problem of applying old business thinking when adopting new technology, and the scary new realities around global business competitiveness. 'Measuring the forces of long term change - the...

Tags: Collaboration, Knowledge, Strategy, Management, Oliver Marks

Blog posts 2009-07-10

Cisco CTO's 5 Predictions for the Future of Collaboration

Padmasree Warrior is, to quote her biography on their company blog "Cisco Systems’ Chief Technology Officer. As CTO, she is responsible for helping drive the company’s technological innovations and strategy, and works closely with its senior executive team and board of directors to align these efforts with Cisco’s corporate goals....

Tags: Marketing, Social Media, Cisco Systems Inc., Padmasree Warrior, Collaboration, Groupware, Enterprise Software, Software, Oliver Marks

Blog posts 2009-04-25

The CIA's Collaboration Growth Curve & IBM's Lotusphere ecosystem

One of the highlights of last June's Enterprise 2.0 conference was Don Burke and Sean Dennehy of the US Central Intelligence Agency CIA describing how their 'Intellipedia' wikis were transforming the agency into a more collaborative organization: that presentation is embedded above. Ten...

Tags: Fax Machine, CIA, Network, IBM Corp., Intellipedia, Fax, Collaboration, Groupware, Enterprise Software, Software, Oliver Marks

Blog posts 2009-04-16

Engineers are from Mars, Marketers are from Venus

If you're familiar with the relationship book 'Men are from Mars, Women are from Venus' and work with technology, you may have noticed the fundamental differences in the way people think about software. In companies of all sizes, the challenges of working to keep existing...

Tags: Line Of Business, Information Technology, Friction, Strategy, Management, Oliver Marks

Blog posts 2009-02-25

Getting on the wavelength

There's a solid, wide focused article by Tim Weber on the BBC News website's Davos coverage which articulates well the challenge many companies have in understanding and engaging with the internet on the most basic strategic level. Readers of sophisticated technical sites like...

Tags: Knowledge, Social Media, Accountability, Perception, Internet, Public Relations, Blogging, Strategy, Financial Accounting, Marketing, Corporate Communications, Management, Finance, Oliver Marks

Blog posts 2009-01-30

Talent development

Earlier this week I attended Fortune magazine's Brainstorm Tech conference which "aims to sharpen the thinking of the very well heeled attendees about the escalating impact of tech-driven change for all business and global society". There was a terrific menu of topics on offer:...

Tags: Talent, Collaboration, CEO, HCL, Workforce Management, Human Resources, Oliver Marks

Blog posts 2008-07-25

Enterprise 2.0 industry matures as businesses grapple with its potential

Some of the big IT news over the weekend was the announcement that Forrester predicts that the Enterprise 2.0 space will be a $4.6 billion industry within 5 years. ZDNet's Larry Dignan had the full breakdown yesterday on Forresters bullish outlook while Dennis Howlett immediately took umbrage with...

Tags: Application, Dion Hinchcliffe, Enterprise 2.0, Enterprise 2.0 Industry, Enterprise 2.0 Tool, Information Technology, Self-service, Software

Blog posts 2008-04-22

"User-centric" starts with the social, not the commercial

I'm on a bit of a tear today, but it is because I just got over a week of Percodan-induced drooling after I had some surgery on my aging shoulder. I don't know if it is just that I am coherent for the first time since last Friday or that...

Tags: Bank, Intermediary, Money, Financial Services, Mitch Ratcliffe

Blog posts 2007-10-11

A checkpoint on Web 2.0 in the enterprise, Part 2

A new survey of the personal use of Web 2.0 applications by CIOs emerged late last week and provided another interesting, if high-level, datapoint about the future of Web 2.0 in the enterprise. Carried out by CIO Insight, the survey reported the usual trends like high rates of use...

Tags: Web, Web 2.0, AJAX, Network, Ruby On Rails, Idea, Product, Business, Amazon.com Inc., Semantic Web, Office 2.0, Jury, Dion Hinchcliffe

Blog posts 2007-08-27

ETech 2007 themes: Happy users and pulling resources

Im picking up a couple of themes at ETech this year--neither of which directly tie into the stated theme of advanced technology being indistinguishable from magic. The first theme Im hearing loud and clear is "user experience, games, and fun." Yesterday, Jane McGonigal,...

Tags: Instant messaging, Games, S3 Inc., Amazons, game

Blog posts 2007-03-28