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- Zoho goes for distribution grab with Jamcracker deal
- Zoho's applications will be delivered through Jamcracker, which provides a network to offer customer support and other back-end services for companies. The pact, announced Wednesday, allows Zoho applications--Business, CRM, Meeting and Projects to be sold in Jamcracker's catalog of services in bundles or as standalone items. Jamcracker...
- Tags: Jamcracker, Zoho, Software As A Service (SaaS), Telephony, Cloud Computing, Advertising & Promotion, Customer Relationship Management (CRM), Telecom & Utilities, Telecommunications, Emerging Technologies, Networking, Marketing, Enterprise Software, Software, Larry Dignan
- Blog posts 2008-09-17
- Is 2008 the year the telcos crack SaaS?
- If the world is converging on The Big Switch to utility computing, then where are the telcos? As utility providers of the access and transmission infrastructure of the Internet, you'd think they'd be at the forefront of the SaaS revolution. But they're not. The history of software-as-a-service â€" especially if...
- Tags: Software-as-a-service, Telecommunications Company, Customer, TELUS Corp., Jamcracker, XO Communications Inc., Software As A Service (SaaS), Emerging Technologies, Phil Wainewright
- Blog posts 2008-01-14
- A platform for the SaaS channel
- Talk about who has the biggest SaaS ecosystem perhaps misses the crucial point, which is that there simply isn't enough ecosystem out there to sustain the current size and growth of the SaaS industry. On-demand vendors have struggled to identify and recruit enough partners willing to work with them. The...
- Tags: Software-as-a-service, Jamcracker, Steve Crawford, Software As A Service (SaaS), Emerging Technologies, Phil Wainewright
- Blog posts 2007-12-05
- Who owns the on-demand customer?
- Who owns the on-demand customer?NO ONE owns me, dammit...That's the problem with business today. They just don't get that.But what about the future (next 2 years)If Jamcracker is just an aggregator, and doesn't own relationships, plus the fact that people can use them to "test the waters" then go...
- Tags: Business services, Jamcracker, on-demand, on-demand customer, service provider, financial
- Discussion threads 2006-08-02
- Who owns the on-demand customer?
- Jamcracker this week released version 2.0 of its on-demand ecosystem, the Jamcracker Service Delivery Network JSDN. This is a move I previewed in January, in Jamcracker unlocks a Web 3.0 role for the channel, when I wrote: "The next stage, which is due to happen this year, will be...
- Tags: Jamcracker, Jamcracker Service Delivery Network
- Blog posts 2006-08-02
- Jamcracker unlocks a Web 3.0 role for the channel
- Jamcracker unlocks a Web 3.0 role for the channelI now understand what I don't understandPhil - the other day one of your readers made the comment "Huh?" after reading one of your Web 3.0 posts. I have to concur to a degree. After reading your post today about Jamcracker I...
- Tags: Business services, ROI/TCO, MSFT, Jamcracker, service provider, TCO, Web, API, Web 3.0
- Discussion threads 2006-01-06
- Jamcracker unlocks a Web 3.0 role for the channel
- Is there a role for traditional systems integrators and other IT solution providers in the delivery of on-demand applications? So far, they haven't had much of a look-in. In part, that's because the Web allows providers to bypass the channel and go direct to buyers. But even where...
- Tags: Jamcracker, on-demand
- Blog posts 2006-01-05
Additional Resources
- When to spend cash in a SaaS business
- When to spend cash in a SaaS businessSelling SaaS via DistributionIn a "Grow or Die" world that's becoming increasingly crowded with multiple SaaS offerings per category, it's difficult to find the right balance between investing in a direct sales force vs. taking a go-slow approach. One way for SaaS...
- Tags: Software as a Service (SaaS), cloud computing, Selling SaaS, software-as-a-service, ISV, reseller
- Discussion threads 2008-12-01
- Easing the SaaS-to-cash cycle
- Easing the SaaS-to-cash cycleCredit crunchMonetization of services becomes all the more critical in these times. As volumes increase operational efficiency becomes critical. At eVapt we therefore go beyond allowing service providers to plug in eVapt billing and payment capabilities. We allow users to scale and automate collection and analysis...
- Tags: Software as a Service (SaaS), cloud computing, SaaS IS, SaaS-to-cash, software-as-a-service
- Discussion threads 2008-10-09
- News to know: Palin's email hacked; Seinfeld-Microsoft; Tech meltdown; Visual Studio
- Here are today’s notable headlines. You can get News To Know via email alert and RSS daily: Ryan Naraine: Sarah Palin's Yahoo account hijacked, e-mails posted online Adam O'Donnell: Don't be the next Sarah Palin (security victim, not VP candidate) Wikileaks: Sarah Palin...
- Tags: Microsoft Visual Studio, Yahoo! Inc., Blog, Microsoft Windows Live, Microsoft Corp., Brondell, Microsoft Windows, Virtualization, E-mail, Remote Access, Cloud Computing, Blogging, Storage Management, Utility Computing, Operating Systems, Software, Hardware, Online Communications, Internet, Storage, Larry Dignan
- Blog posts 2008-09-18
- Taking SaaS to market: a European perspective
- Taking SaaS to market: a European perspectiveDelivering SaaSThe ideal channel for delivering SaaS is greatly dependant on what the specific SaaS application is. Telcos, for example, already deliver outsourced infrastructure services to SMBs (i.e. broadband, pop / webmail, hosting, and in the cloud security). Vendors who offer services...
- Tags: SMB/SME, TELECOMMUNICATIONS, Taking SaaS, small and medium business
- Discussion threads 2008-02-11
- Microsoft's software-plus-Yahoo! play
- Microsoft's software-plus-Yahoo! playYou don't get itThe "software plus services" idea is that each sells the other. Have a look at recent versions of Microsoft's office suite and see what I mean: every time you hit a key, it pops up a reminder that it would be [b]soooo[/b] much better...
- Tags: Software as a Service (SaaS), Microsoft Office, Google Docs, Microsoft Corp., software-as-a-service, Google Inc., software
- Discussion threads 2008-02-01
- Matching platforms to ecosystems
- Who has the bigger SaaS ecosystem? Salesforce.com, or Dell after its acquisition last month of Everdream? I was bemused to see this question examined in a ding-dong trio of posts by Josh Greenbaum and Dan Farber at the tail-end of last week. By coincidence, I took a call with Jamcracker...
- Tags: Salesforce.com Inc., Platform, Everdream Corp., Sales Force Management, Sales, Phil Wainewright
- Blog posts 2007-12-03
- Salesforce.com's Koral buy changes the game
- Thank you Salesforce.com. Your acquisition of AppExchange partner Koral will certainly liven up the keynote discussion Ill be moderating at next weeks SaaScon show in Santa Clara, CA, entitled Understanding SaaS Platforms and Ecosystems. Im sure panelist Rene Bonvanie, general manager of AppExchange and developer relations will face some...
- Tags: Salesforce.com, Collaboration, Web 2.0, Ecosystems
- Blog posts 2007-04-11
- What flavor is your ecosystem?
- Marc Benioff, explaining Salesforce.coms programmable new Apex platform to Dan Farber last week, likened it to Windows: "We want to have the same open environment and to create competition." He genuinely wants the world to write its applications to Apex — even on-demand ISVs who are already well-established in their...
- Tags: Salesforce.com, Ecosystems, Marketplaces, Web 3.0
- Blog posts 2007-01-30
- SaaS seeks definition with help from SIIA
- The US software industry's leading advocacy group has launched a much-needed initiative to define some key metrics around SaaS. Building on work begun at the SIIA as much as a year ago, the SaaS Executive Council launched yesterday PDF of release here and will be rolling out its programs over...
- Tags: Saas
- Blog posts 2006-07-26
- Controlling on-demand
- On-demand services are not centrally managed and that can lead to a lot of problems for an organization. Dan Friedman of Jamcracker provides a solution by integrating a management layer into the business processes.
- Tags: on-demand
- Whiteboards 2006-05-22
- Controlling on-demand
- On-demand services are not centrally managed and that can lead to a lot of problems for an organization. Dan Friedman of Jamcracker provides a solution by integrating a management layer into the business processes.
- Tags: on-demand
- Whiteboards 2006-05-22
- On-demand vendors: do as I say, not as I do
- One of the ironies of the on-demand application space is that many of the leading names operate their own data centers. This seems somewhat illogical, if not downright hypocritical. On the one hand, they ask their customers to rely on a third party to provide mission-critical business applications. But...
- Tags: on-demand
- Blog posts 2006-03-27
- Web 3.0: NetSuite's on-demand ecosystem
- Successful vendors in the on-demand era will be the ones that build thriving partner ecosystems. NetSuite unveiled its ecosystem strategy last week, so this is a good moment to evaluate how it stacks up. In my next post, I'll assess the relative merits of Salesforce.com's rival ecosystem, the...
- Tags: NetSuite Inc.
- Blog posts 2006-01-17
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