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- Is 2008 the year the telcos crack SaaS?
- If the world is converging on The Big Switch to utility computing, then where are the telcos? As utility providers of the access and transmission infrastructure of the Internet, you'd think they'd be at the forefront of the SaaS revolution. But they're not. The history of software-as-a-service — especially if...
- Tags: Software-as-a-service, Telecommunications Company, Customer, TELUS Corp., Jamcracker, XO Communications Inc., Software As A Service (SaaS), Emerging Technologies, Phil Wainewright
- Blog posts 2008-01-14
- A platform for the SaaS channel
- Talk about who has the biggest SaaS ecosystem perhaps misses the crucial point, which is that there simply isn't enough ecosystem out there to sustain the current size and growth of the SaaS industry. On-demand vendors have struggled to identify and recruit enough partners willing to work with them. The...
- Tags: Software-as-a-service, Jamcracker, Steve Crawford, Software As A Service (SaaS), Emerging Technologies, Phil Wainewright
- Blog posts 2007-12-05
- Who owns the on-demand customer?
- Who owns the on-demand customer?NO ONE owns me, dammit...That's the problem with business today. They just don't get that.But what about the future (next 2 years)If Jamcracker is just an aggregator, and doesn't own relationships, plus the fact that people can use them to "test the waters" then go...
- Tags: Business services, Jamcracker, on-demand, on-demand customer, service provider, financial
- Discussion threads 2006-08-02
- Who owns the on-demand customer?
- Jamcracker this week released version 2.0 of its on-demand ecosystem, the Jamcracker Service Delivery Network JSDN. This is a move I previewed in January, in Jamcracker unlocks a Web 3.0 role for the channel, when I wrote: "The next stage, which is due to happen this year, will be...
- Tags: Jamcracker, Jamcracker Service Delivery Network
- Blog posts 2006-08-02
- Jamcracker unlocks a Web 3.0 role for the channel
- Jamcracker unlocks a Web 3.0 role for the channelI now understand what I don't understandPhil - the other day one of your readers made the comment "Huh?" after reading one of your Web 3.0 posts. I have to concur to a degree. After reading your post today about Jamcracker I...
- Tags: Business services, ROI/TCO, MSFT, Jamcracker, service provider, TCO, Web, API, Web 3.0
- Discussion threads 2006-01-06
- Jamcracker unlocks a Web 3.0 role for the channel
- Is there a role for traditional systems integrators and other IT solution providers in the delivery of on-demand applications? So far, they haven't had much of a look-in. In part, that's because the Web allows providers to bypass the channel and go direct to buyers. But even where...
- Tags: Jamcracker, on-demand
- Blog posts 2006-01-05
- SecureMyCompany Responds to Clients' Needs & Changing Market
- BellSolutions.net started as a Value Added Reseller VAR, moved to Managed Service Provider MSP and saw an opportunity to generate more revenue by becoming an On Demand Software provider. BellSolutions.net created a new company, SecureMyCompany, Inc., which already had a key ingredient to successfully move to the On Demand world...
- Tags: Jamcracker, SecureMyCompany, Retail, Channel Management, Investment, Marketing, Finance
- Case studies
Additional Resources
- Taking SaaS to market: a European perspective
- Taking SaaS to market: a European perspectiveDelivering SaaSThe ideal channel for delivering SaaS is greatly dependant on what the specific SaaS application is. Telcos, for example, already deliver outsourced infrastructure services to SMBs (i.e. broadband, pop / webmail, hosting, and in the cloud security). Vendors who offer services...
- Tags: SMB/SME, TELECOMMUNICATIONS, Taking SaaS, small and medium business
- Discussion threads 2008-02-11
- Microsoft's software-plus-Yahoo! play
- Microsoft's software-plus-Yahoo! playYou don't get itThe "software plus services" idea is that each sells the other. Have a look at recent versions of Microsoft's office suite and see what I mean: every time you hit a key, it pops up a reminder that it would be [b]soooo[/b] much better...
- Tags: Software as a Service (SaaS), Microsoft Office, Google Docs, Microsoft Corp., software-as-a-service, Google Inc., software
- Discussion threads 2008-02-01
- Matching platforms to ecosystems
- Who has the bigger SaaS ecosystem? Salesforce.com, or Dell after its acquisition last month of Everdream? I was bemused to see this question examined in a ding-dong trio of posts by Josh Greenbaum and Dan Farber at the tail-end of last week. By coincidence, I took a call with Jamcracker...
- Tags: Salesforce.com Inc., Platform, Everdream Corp., Sales Force Management, Sales, Phil Wainewright
- Blog posts 2007-12-03
- Salesforce.com's Koral buy changes the game
- Thank you Salesforce.com. Your acquisition of AppExchange partner Koral will certainly liven up the keynote discussion Ill be moderating at next weeks SaaScon show in Santa Clara, CA, entitled Understanding SaaS Platforms and Ecosystems. Im sure panelist Rene Bonvanie, general manager of AppExchange and developer relations will face some...
- Tags: Salesforce.com, Collaboration, Web 2.0, Ecosystems
- Blog posts 2007-04-11
- What flavor is your ecosystem?
- Marc Benioff, explaining Salesforce.coms programmable new Apex platform to Dan Farber last week, likened it to Windows: "We want to have the same open environment and to create competition." He genuinely wants the world to write its applications to Apex — even on-demand ISVs who are already well-established in their...
- Tags: Salesforce.com, Ecosystems, Marketplaces, Web 3.0
- Blog posts 2007-01-30
- SaaS seeks definition with help from SIIA
- The US software industry's leading advocacy group has launched a much-needed initiative to define some key metrics around SaaS. Building on work begun at the SIIA as much as a year ago, the SaaS Executive Council launched yesterday PDF of release here and will be rolling out its programs over...
- Tags: Saas
- Blog posts 2006-07-26
- Controlling on-demand
- On-demand services are not centrally managed and that can lead to a lot of problems for an organization. Dan Friedman of Jamcracker provides a solution by integrating a management layer into the business processes.
- Tags: on-demand
- Whiteboards 2006-05-22
- Controlling on-demand
- On-demand services are not centrally managed and that can lead to a lot of problems for an organization. Dan Friedman of Jamcracker provides a solution by integrating a management layer into the business processes.
- Tags: on-demand
- Whiteboards 2006-05-22
- Web 3.0: NetSuite's on-demand ecosystem
- Successful vendors in the on-demand era will be the ones that build thriving partner ecosystems. NetSuite unveiled its ecosystem strategy last week, so this is a good moment to evaluate how it stacks up. In my next post, I'll assess the relative merits of Salesforce.com's rival ecosystem, the...
- Tags: NetSuite Inc.
- Blog posts 2006-01-17
- Enterprise mashups: a lesson from history
- David Berlind wonders what obstacles to mashing up mission-critical enterprise applications we're not paying attention to, citing identity management as the biggest unnoticed elephant in the room. Well, here are some more. More than half a decade ago, a group of young startups formed an...
- Tags: Internet Business Services Initiative, mashup, Web
- Blog posts 2006-01-10
- What to expect from Web 3.0
- Any veteran of the software industry will tell you that version 2.0 of any product tends to be a shortlived staging post on the way to 3.0, which is where it finally hits the mark. Windows was a classic example. 1.0 was so buggy it...
- Tags: Web, Web 3.0
- Blog posts 2005-11-29
- Success-based SaaS
- The failure to understand the operational challenges associated with Software as a Service SaaS helps to explain why the first wave of SaaS vendors crashed and burned a few years ago. Back then, such vendors called themselves application service providers ASP. So what's different this time? I'm persuaded that...
- Tags: OpSource, software, software-as-a-service
- Blog posts 2005-09-21
- Demand Generators
- Will Value Added Resellers VARs embrace the Software-as-a-Service Saas movement or treat it as a disintermediating threat? According to VARBusiness' 2005 State of Software survey, VARs or solution providers are actually prepared to capitalize on SaaS. In fact, 45% of survey respondents claimed that they will sell software on a...
- Tags: Saas, reseller, value-added reseller
- Blog posts 2005-08-18
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