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10 habits of superstitious users: For some users, the computer is unfathomable -- leading them to make bizarre assumptions about technology and the effect of their own actions. Here are a few irrational beliefs such users develop.This download is also available as an entry in our 10 Things blog.; Tags: Jaime Henriquez, Blogging, Productivity, Internet; Download resources 2009-08-24
10 things that drive your users crazy: When users get angry or frustrated, your job becomes a whole lot harder. But if you know what's likely to set them off, you can keep things on a more even keel. Here are a few common emotional triggers to watch out for.This download is also available as an entry...; Tags: Trigger, Jaime Henriquez, Blogging, Recruitment & Selection, Internet, Human Resources, Workforce Management; Download resources 2009-06-10

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