<![CDATA[itil change management Resources | ZDNet]]> en-us <![CDATA[A Comprehensive Approach to Practicing ITIL Change Management]]> Thu, 01 Feb 2007 00:00:00 -0800 BMC BMC <![CDATA[Building Effective & Auditable ITIL Change Management Processes in 4 Steps: Phases 3-4 of the Visible Ops Methodology]]> Fri, 01 Oct 2004 00:00:00 -0700 <![CDATA[Above and Beyond ITIL Change Management]]> Fri, 01 Feb 2002 00:00:00 -0800 HPQ HPQ <![CDATA[Need ITIL Best Practices? - Building Effective & Auditable ITIL Change Management Processes in 4 Steps: Phase 2 of the Visible Ops Methodology]]>