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	<title><![CDATA[it support Resources | ZDNet]]></title>
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	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to it support]]></description>
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		<title><![CDATA[Exchange support provided on the Google Android G1 via TouchDown]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-17932-0.html?forumID=1&threadID=56306&messageID=1064333&start=0]]></link>
		<description><![CDATA[Exchange support provided on the Google Android G1 via TouchDownBUT will the IT department support it?No, who cares?Just started a job, took my iPhone in and asked them to put my Exchange mail on my iPhone and they said they don't support it.They don't support it.  The morons in...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Fri, 09 Jan 2009 17:11:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/google+android+g1.html"><![CDATA[Google Android G1]]></category>
		<category domain="http://updates.zdnet.com/tags/touchdown.html"><![CDATA[Touchdown]]></category>
		<category domain="http://updates.zdnet.com/tags/google+android.html"><![CDATA[Google Android]]></category>
		<category domain="http://updates.zdnet.com/tags/it+support.html"><![CDATA[IT Support]]></category>
		<category domain="http://updates.zdnet.com/tags/google+inc..html"><![CDATA[Google Inc.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">GOOG</category>
		<category domain="tickers">GOOG</category>
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		<title><![CDATA[Microsoft: Volume licensees to get fewer CDs, shorter contracts]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-12558-0.html?forumID=1&threadID=38409&messageID=704546&start=0]]></link>
		<description><![CDATA[Microsoft: Volume licensees to get fewer CDs, shorter contractsUh, oh....Whenever we see that term "Cutting Complexity" things are about to get very, very complex.  And usually more expensive in one way or another.Licensing 6 anyone?RE: Microsoft: Volume licensees to get fewer CDs, shorter contractsApple lowers prices and Microsoft raises...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Thu, 06 Sep 2007 07:44:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/iso+standards.html"><![CDATA[ISO standards]]></category>
		<category domain="http://updates.zdnet.com/tags/process+improvement.html"><![CDATA[Process improvement]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating systems]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows+xp.html"><![CDATA[Microsoft Windows XP]]></category>
		<category domain="http://updates.zdnet.com/tags/apple+inc..html"><![CDATA[Apple Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/iso.html"><![CDATA[ISO]]></category>
		<category domain="http://updates.zdnet.com/tags/shorter+contract.html"><![CDATA[shorter contract]]></category>
		<category domain="http://updates.zdnet.com/tags/fewer+cd.html"><![CDATA[fewer CD]]></category>
		<category domain="http://updates.zdnet.com/tags/cd.html"><![CDATA[CD]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/it+support.html"><![CDATA[IT Support]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">AAPL</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="tickers">AAPL,MSFT</category>
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		<title><![CDATA[What really drives PC churn?]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-11202-0.html?forumID=1&threadID=36496&messageID=671831&start=0]]></link>
		<description><![CDATA[What really drives PC churn?Business applications - like sap or 12iare mostly CRUD - and whether the database is 10g, CPF, or Unify 3.0 has nothing to do with the nature of the transactions users carry out.--ANd yes, I agree about the GUIs - a screen with many icons representing...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Tue, 24 Jul 2007 00:46:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows+vista+%2528longhorn%2529.html"><![CDATA[Microsoft Windows Vista (Longhorn)]]></category>
		<category domain="http://updates.zdnet.com/tags/desktops.html"><![CDATA[Desktops]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows+vista.html"><![CDATA[Microsoft Windows Vista]]></category>
		<category domain="http://updates.zdnet.com/tags/pc.html"><![CDATA[PC]]></category>
		<category domain="http://updates.zdnet.com/tags/it+support.html"><![CDATA[IT Support]]></category>
		<category domain="http://updates.zdnet.com/tags/gui.html"><![CDATA[GUI]]></category>
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		<title><![CDATA[From Gartner Symposium:  IT news of the weird]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10532-0.html?forumID=1&threadID=14258&messageID=286219&start=0]]></link>
		<description><![CDATA[From Gartner Symposium:  IT news of the weirdBeen there, done that[i]Then, he mentioned how he's now hearing about companies that ask their employees to not only buy their own comptuers, but take on the responsibility of managing them as well.[/i]Which massively beats dealing with a totally clueless IT "help"...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Mon, 17 Oct 2005 11:15:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/linux.html"><![CDATA[Linux]]></category>
		<category domain="http://updates.zdnet.com/tags/open+source.html"><![CDATA[OPEN SOURCE]]></category>
		<category domain="http://updates.zdnet.com/tags/own+comptuer.html"><![CDATA[own comptuer]]></category>
		<category domain="http://updates.zdnet.com/tags/it+support.html"><![CDATA[IT Support]]></category>
		<category domain="http://updates.zdnet.com/tags/comptuer.html"><![CDATA[comptuer]]></category>
		<category domain="http://updates.zdnet.com/tags/about+company.html"><![CDATA[about company]]></category>
		<category domain="http://updates.zdnet.com/tags/pc.html"><![CDATA[PC]]></category>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[information technology]]></category>
		<category domain="http://updates.zdnet.com/tags/gartner+inc..html"><![CDATA[Gartner Inc.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">IT</category>
		<category domain="tickers">IT</category>
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	<item>
		<title><![CDATA[IT productivity? Let the good times roll]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10532-0.html?forumID=1&threadID=12475&messageID=248968&start=0]]></link>
		<description><![CDATA[IT productivity? Let the good times rollGee maybenow that the pace of hardware tech is slowing, we can spend MORE time on SOFTWARE. The extra "time" should be used to take good software and ENGINEER it to become great software! Software engineering - what a concept! Once software development becomes...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Tue, 09 Aug 2005 10:38:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://updates.zdnet.com/tags/intellectual+property.html"><![CDATA[Intellectual property]]></category>
		<category domain="http://updates.zdnet.com/tags/oasis.html"><![CDATA[OASIS]]></category>
		<category domain="http://updates.zdnet.com/tags/productivity+gain.html"><![CDATA[productivity gain]]></category>
		<category domain="http://updates.zdnet.com/tags/information+and+communication+technology.html"><![CDATA[Information and Communication Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[software]]></category>
		<category domain="http://updates.zdnet.com/tags/technology+innovation.html"><![CDATA[technology innovation]]></category>
		<category domain="http://updates.zdnet.com/tags/it+support.html"><![CDATA[IT Support]]></category>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[information technology]]></category>
	</item>
	<item>
		<title><![CDATA[Less than 25% of doctor's offices have IT support]]></title>
		<link><![CDATA[http://blogs.zdnet.com/ITFacts/?p=6325]]></link>
		<description><![CDATA[In a story on Wellpoint Health Networks, the Techweb article mentions that fewer than 25% of the doctor's offices have any IT support at all.]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 22 Oct 2004 09:46:21 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/it+support.html"><![CDATA[IT Support]]></category>
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