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- Jet Service Desk 1.62 (Windows)
- Jet Service Desk is a high-speed Help Desk / Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level Management, Knowledge Management. Jet Service Desk main module corresponds to classic Windows application which takes 4-9 MB of memory and...
- Tags: Service Desk, Microsoft Windows, Da COBRA Software, Fast Report, It Services
- Software downloads 2009-11-29
- Hosting Provider Uses Scalable Computing to Create Hybrid Backup Solution
- Mamut provides smaller businesses with a simple, cost-effective way to meet their IT services needs by offering a range of applications, services, and support through single sign-on access to the Mamut Business Platform. The company also offers Mamut One, a "Software-plus-services" solution that provides Mamut and Microsoft products and technologies...
- Tags: Backup, Microsoft Corp., Computing, Mamut, Microsoft Windows, Authentication/Encryption, It Services, Security Administration, Databases, Operating Systems, Software, Security, Enterprise Software, Data Management
- Case studies 2009-11-23
- NewWayService 4.06 (Windows)
- NewWayService is a software solution for service management. Easy to use, this tool allows you to quickly track your work orders in a user-friendly environment. It adapts to your needs and allows you to manage work orders, actions, worked or billed hours, customers and contacts, banks of hours, technicians, products...
- Tags: OroLogic, Microsoft Windows, NewWayService, E-mail, It Services, Online Communications
- Software downloads 2009-11-18
- Service Desk Ticket Tracking System 2.5.4 (Windows)
- Service Desk T.T.S., Ticket Tracking System, is a complete application that allows you to create and assign service tickets to your technicians. This system also allows any user on your network to create a new service ticket then you can assign it to the technician of your choice. Service Desk...
- Tags: Service Desk, Microsoft Windows, Service Master Software, E-mail, It Services, Online Communications
- Software downloads 2009-11-17
- Planning for Business Continuity and Disaster Recovery Using CA Recovery Management Solutions and VMware vSphere Cloud Operating Systems for High Availability
- Today, IT organizations face significant growth of mission-critical business processes and services, fueling two parallel trends. One is the increase in the deployment of new applications and the IT infrastructure required to support them, in ways that are economical, flexible, fast and well managed. The other is an increase in...
- Tags: Recovery Management Corp., Operating System, CA XOSoft, High Availability, VMware Inc., Computer Associates International Inc., Business Continuity, Disaster Recovery, It Services, Data Management
- White papers 2009-11-17
- Business Continuity Planning - IT Survival Guide
- The purpose of this primer is to help businesses of all sizes begin the process of developing an effective business continuity plan designed to minimize the impact of disasters and reduce risk. To aid your planning, you will find the following: A definition of what a disaster...
- Tags: Information Technology, Business Continuity Planning, CA XOSoft, Disaster, Business Continuity, Business Security, It Services, Strategy, Business Operations, Management
- White papers 2009-11-17
- Business Continuity and Disaster Recovery with CA Recovery Management and VMware Infrastructure
- The expansion of IT systems to support the growth of mission-critical business processes and services is fueling two parallel trends. One is the increase in the deployment of new applications and the provision of access to them and their information in ways that are economical, flexible, fast and well managed....
- Tags: Recovery Management Corp., CA XOSoft, VMware Inc., Computer Associates International Inc., Business Continuity, Disaster Recovery, It Services, Data Management
- White papers 2009-11-17
- IT Services Provider Enhances IT Efficiency, Security, and Mobility With Upgrade
- IT consultancy Raiffeisen Informatik is a full-service IT services provider based in Vienna, Austria. To prepare for customers who want to upgrade to Windows 7, the company decided to upgrade to the operating system internally in a pilot deployment. As a result, Raiffeisen Informatik looks forward to streamlined deployment, enhanced...
- Tags: Security, IT Services, Mobile, Information Technology, Mobility, Microsoft Windows 7, Strategy, Operating Systems, Microsoft Windows, Software, Management
- Case studies 2009-11-16
- Easily Monitor Virtual/Physical/Cloud and Save Budget. up.time - Free Trial
- Need Deep Systems Management for Virtual/Physical/Cloud that Saves you Budget? Think up.time... Easily monitor, measure and manage virtual, physical, and Cloud assets and applications from one dashboard with up.time. Whether you need to monitor and manage across remote datacenters or multiple platforms or databases, up.time provides the...
- Tags: Monitor, Systems Management, Uptime Software, Up.time, It Services, Network Administration, Monitors & Displays, Networking, Hardware, Components
- Download resources 2009-11-13
- dbscript 0.99 (Windows)
- dbscript operates on database schema information imported from an MS SQL Server, Oracle or PostgreSQL database, or uploaded via SQL files containing Create statements, organizing the schema information in Project Versions. Based on this data, users can define Value Scripts, compare schemas, and generate schema documentation as MediaWiki and ScrewTurn...
- Tags: IT Services, SQL, Microsoft Windows, Database Schema, Microsoft Visual Basic.Net, Dbscript, C#, Programming Languages, Wiki, .Net, Databases, Storage, Software Development, Software/Web Development, Online Communications, Enterprise Software, Software, Data Management, Hardware
- Software downloads 2009-11-05
- Aster Data architects application logic with data for speeded-up analytics processing en masse
- When both data and applications reside in the same system, they are independent of one another, but both execute as "first-class citizens" with their respective data and application management services. by Dana Gardner
- Tags: Analytics, Application Management, Application Performance Management, It Services, Dana Gardner
- Blog posts 2009-11-03
- Wordpress picks up college newspapers with CoPress
- CoPress, the brainchild of former University of Oregon editor Daniel Bachhuber, aims to build a vertical of college papers within the CMS market, with managed hosting and training. by Dana Blankenhorn
- Tags: Wordpress, Web Hosting, Managed Hosting, It Services, Content Management, Enterprise Software, Internet, Software, Dana Blankenhorn
- Blog posts 2009-11-02
- IT Services Firm Enhances Unified Communications With New Messaging
- Tieto provides computer services and software solutions in the Nordic region of Northern Europe. In 2008, it deployed a unified communications solution to help increase employee productivity and encourage collaboration among workers at its 26 locations. Because unified communication is so critical to Tieto's day-to-day operations, it decided to participate...
- Tags: IT Services, Information Technology, Microsoft Exchange Server, Unified Communications, Messaging, Tieto, Collaboration
- Case studies 2009-11-01
- IT Services Provider Improves Mobile Communications and System Availability
- Big Bang System BBS Corporation, an IT services company in Japan, wanted to enhance collaboration for itself and its customers. The company sought higher availability and better access to e-mail and calendar information. To meet these needs, BBS Corporation is implementing Microsoft Exchange Server 2010 and using Microsoft Outlook Web...
- Tags: Mobile, Information Technology, Microsoft Exchange Server, Mobility, Mobile Communication, Microsoft Corp., E-mail, Groupware, E-mail Servers, It Services, Wireless And Mobility, Online Communications, Enterprise Software, Software
- Case studies 2009-11-01
- Brazilian IT Products Supplier Supports Web-Based Services and Extends Opportunities
- In 2007, a Brazil-based Microsoft Innovation Center, run by IT services provider Allen Informática Allen, participated in the first Microsoft Live@edu training, which took place in the United States. Soon after, Allen started implementing Microsoft Live@edu in local universities and town halls; however, customer support services were not available in...
- Tags: Brazil, Web, Supplier, Microsoft Corp., Call Centers, Product Marketing, Channel Management, It Services, It Operations, Marketing
- Case studies 2009-11-01
- CDPS Analyst Interview with John Webster of Illuminata
- Instead of focusing on recovery after disasters, midmarket businesses need solutions that enable business continuity before and during them. Listen to the recording, "CDPS Analyst Interview with John Webster of Illuminata," to see how the IBM® Comprehensive Data Protection Express solution addresses the needs of midmarket companies that don't have...
- Tags: Analyst, Illuminata Inc., IBM Corp., Backups, Disaster Recovery, It Services, Data Management
- Download resources 2009-10-26
- Smart-X Terminal Server Real-Time Monitor 1.0.1.2 (Windows)
- Monitor your farm in real-time. Report farm-wide performance counters to Window Perfmon for integration with MS SCOM, HPOV, CA Unicenter and other systems management solutions. Monitor the real total of open sessions in your Terminal farm. Get a list of top used applications. See the status of each server in...
- Tags: Monitor, Microsoft Windows Terminal Server, Farm, Server, Microsoft Windows, Systems Management, Smart-X, Monitors & Displays, It Services, Network Administration, Hardware, Components, Networking
- Software downloads 2009-10-22
- DGard Network Manager 2010.1 (Windows)
- DGard Network Manager is the intuitive network analysis and systems management tool for small businesses providing the insight and power you need to quickly and easily understand.The business intelligence and reporting tools are designed to give you the insight and flexibility you need to understand your systems. Document your network...
- Tags: Network, Microsoft Windows, Systems Management, Data Garden Technologies, DGard Network Manager, It Services, Network Administration, Networking
- Software downloads 2009-10-17
- Aligning COBIT 4.1, ITIL V3 and ISO/IEC 27002 for Business Benefit
- This management briefing is the result of a joint study initiated by the UK's Office of Government Commerce and the IT Governance Institute in response to the growing significance of best practices to the IT industry and the need for senior business and IT managers to better understand the value...
- Tags: Benefit, Best Practice, ITIL, Process Improvement, It Services, Service Level Management, Quality, Business Operations, It Operations, It service Management
- White papers 2009-10-15
- HP print soultions for Logica
- IT services and business provider, Logica wanted to replace an ageing fleet of legacy printers and copies from different vendors with a single-vendor solution which would reduce costs and increase efficiency. One of the IT improvements,. Support callout reduction of 50 per cent. ...
- Tags: Hewlett-Packard Co., Logica, Printers, Strategy, It Services, Hardware, Peripherals, Management
- White papers 2009-10-14
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