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- NewWayService 4.06 (Windows)
- NewWayService is a software solution for service management. Easy to use, this tool allows you to quickly track your work orders in a user-friendly environment. It adapts to your needs and allows you to manage work orders, actions, worked or billed hours, customers and contacts, banks of hours, technicians, products...
- Software downloads 2009-11-18
- Business Continuity and Disaster Recovery with CA Recovery Management and VMware Infrastructure
- The expansion of IT systems to support the growth of mission-critical business processes and services is fueling two parallel trends. One is the increase in the deployment of new applications and the provision of access to them and their information in ways that are economical, flexible, fast and well managed....
- White papers 2009-11-17
- Business Continuity Planning - IT Survival Guide
- The purpose of this primer is to help businesses of all sizes begin the process of developing an effective business continuity plan designed to minimize the impact of disasters and reduce risk. To aid your planning, you will find the following: A definition of what a disaster...
- White papers 2009-11-17
- Planning for Business Continuity and Disaster Recovery Using CA Recovery Management Solutions and VMware vSphere Cloud Operating Systems for High Availability
- Today, IT organizations face significant growth of mission-critical business processes and services, fueling two parallel trends. One is the increase in the deployment of new applications and the IT infrastructure required to support them, in ways that are economical, flexible, fast and well managed. The other is an increase in...
- White papers 2009-11-17
- Service Desk Ticket Tracking System 2.5.4 (Windows)
- Service Desk T.T.S., Ticket Tracking System, is a complete application that allows you to create and assign service tickets to your technicians. This system also allows any user on your network to create a new service ticket then you can assign it to the technician of your choice. Service Desk...
- Software downloads 2009-11-17
- Easily Monitor Virtual/Physical/Cloud and Save Budget. up.time - Free Trial
- Need Deep Systems Management for Virtual/Physical/Cloud that Saves you Budget? Think up.time... Easily monitor, measure and manage virtual, physical, and Cloud assets and applications from one dashboard with up.time. Whether you need to monitor and manage across remote datacenters or multiple platforms or databases, up.time provides the...
- Download resources 2009-11-13
- dbscript 0.99 (Windows)
- dbscript operates on database schema information imported from an MS SQL Server, Oracle or PostgreSQL database, or uploaded via SQL files containing Create statements, organizing the schema information in Project Versions. Based on this data, users can define Value Scripts, compare schemas, and generate schema documentation as MediaWiki and ScrewTurn...
- Software downloads 2009-11-05
- Dell finalizes $3.9 billion offer for Perot
- The takeover of Perot has created a new business arm called Dell Services, which will provide IT services to customers, and extend Dell's reach into technology hosting, consulting, and application outsourcing, among other segments. Dell announced on Tuesday that it has completed its $3.9bn offer to buy technology...
- News items 2009-11-04
- Aster Data architects application logic with data for speeded-up analytics processing en masse
- When both data and applications reside in the same system, they are independent of one another, but both execute as "first-class citizens" with their respective data and application management services. by Dana Gardner
- Blog posts 2009-11-03
- Wordpress picks up college newspapers with CoPress
- CoPress, the brainchild of former University of Oregon editor Daniel Bachhuber, aims to build a vertical of college papers within the CMS market, with managed hosting and training. by Dana Blankenhorn
- Blog posts 2009-11-02
- CDPS Analyst Interview with John Webster of Illuminata
- Instead of focusing on recovery after disasters, midmarket businesses need solutions that enable business continuity before and during them. Listen to the recording, "CDPS Analyst Interview with John Webster of Illuminata," to see how the IBM® Comprehensive Data Protection Express solution addresses the needs of midmarket companies that don't have...
- Download resources 2009-10-26
- Smart-X Terminal Server Real-Time Monitor 1.0.1.2 (Windows)
- Monitor your farm in real-time. Report farm-wide performance counters to Window Perfmon for integration with MS SCOM, HPOV, CA Unicenter and other systems management solutions. Monitor the real total of open sessions in your Terminal farm. Get a list of top used applications. See the status of each server in...
- Software downloads 2009-10-22
- DGard Network Manager 2010.1 (Windows)
- DGard Network Manager is the intuitive network analysis and systems management tool for small businesses providing the insight and power you need to quickly and easily understand.The business intelligence and reporting tools are designed to give you the insight and flexibility you need to understand your systems. Document your network...
- Software downloads 2009-10-17
- Aligning COBIT 4.1, ITIL V3 and ISO/IEC 27002 for Business Benefit
- This management briefing is the result of a joint study initiated by the UK's Office of Government Commerce and the IT Governance Institute in response to the growing significance of best practices to the IT industry and the need for senior business and IT managers to better understand the value...
- White papers 2009-10-15
- HP print soultions for Logica
- IT services and business provider, Logica wanted to replace an ageing fleet of legacy printers and copies from different vendors with a single-vendor solution which would reduce costs and increase efficiency. One of the IT improvements,. Support callout reduction of 50 per cent. ...
- White papers 2009-10-14
- Dell talks Self-Service IT at Openworld [video]
- At the Oracle OpenWorld conference in San Francisco, Dell chairman and CEO Michael Dell took to the stage to talk about the new strategies that the company is embarking on to help enterprises save money, energy and resources with Dell products and services. In this video clip, Dell talks about...
- Blog posts 2009-10-13
- Jet Service Desk 1.60 (Windows)
- Jet Service Desk is a high-speed Help Desk / Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level Management, Knowledge Management. Jet Service Desk main module corresponds to classic Windows application which takes 4-9 MB of memory and...
- Software downloads 2009-10-06
- The troubling thoughts re: outsourcing
- Watch this space for future problems! There’s a lot going on in the outsourcing world lately. Things like: - Perot Data Systems being acquired by Dell - ACS getting bought by Xerox Add to these deals,...
- Blog posts 2009-10-05
- TM GE Automation Systems, LLC Improves Visibility Into Data for More Than 1,000 Annual Projects
- TM GE Automation Systems wanted to implement integrated application suite to manage data on very large orders and projects and deploy a hosted model for application management to ensure system uptime for global staff and to minimize IT burden. The challenge was to improve visibility into data across all aspects...
- Case studies 2009-10-01
- Linea Madrid Gains the Ability to Deliver Personalized and Proactive Citizen Support Services With IT Solution
- Linea Madrid wanted to ensure a consistent standard of quality across all of the support services' consultation channels and optimize efficiency and proactive capabilities by offering increased and more personalized services, with available public resources. The challenge was to implement a consolidated IT solution to provide an integrated and consistent...
- Case studies 2009-10-01
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