Related Tags:
IT Service Management (1,853 results)
Sponsored White Papers, Webcasts, and Downloads
ZDNet Resources
- sort by:
- Relevance
- Date
- Popularity
- *&^%$ computers!
- Last week some people at a British company called Touchpaper released a study of IT service quality called When it goes wrong: Can IT services rise to the challenge? Swearing is a common response. The general answer is "no", but the report is worth reading because knowing more about what...
- Blog posts 2005-11-14
Additional Resources
- India blocks millions of cell phones
- India has blocked service to all mobile phones without a valid identity code, as part of anti-terrorist measures being implemented. India has blocked service to all mobile phones without a valid identity code, as part of anti-terrorist measures being implemented by the Indian government. On Monday,...
- News items 2009-12-01
- Apple Store fails the Nordstrom test
- Yet another Apple horror storyOnce again, an Apple horror story, trouble straight out of the box (forget "it just works").Most of the Apple afficionados I know have such horror stories. There's a massive one right now with the new iMacs. On the other hand, I know very little such stories...
- Discussion threads 2009-11-27
- Does virtualization equal cloud computing?
- I would say yesThere is no need to buy 'stand alone' servers any longer in functionality when you can put it in a Blade 'name your flavor' chassis.Virtualization with VMware/RHEL or some vendor is the best way to get it off bare-metal...Doing baremetal rebuilds is time consuming and it takes...
- Discussion threads 2009-11-25
- Web Help Desk Pro 9.2.3.1 (Mac)
- This help desk software Pro edition of Web Help Desk for Mac OS X Server offers an industry leading web-based help desk software that empowers IT help desk technicians with iPhone web-app access, email-to-ticket conversion, trouble ticket email notifications, self-service knowledge base, track billable time & materials, LDAP & AD...
- Software downloads 2009-11-25
- Garmin Nuvi 1690
- Garmin made a pretty big splash last year when it debuted the Nuvi 880, its first-ever Internet-connected portable navigation device PND featuring MSN Direct data service. With MSN Direct scheduled to go offline in the very near future, Garmin had to create something to fill this void, so it partnered...
- Product reviews 2009-11-24
- For The First Time in Ages, I Agree With Apple
- Spiders and dust on a slippery slopeWorst inside of a computer I've ever seen was a spider infestation. Must have been a million of them. But what I wonder is where does voiding the warranty stop?A generic abuse statement may not be sufficient in the world of EULA's....
- Discussion threads 2009-11-24
- Law firm interested in hearing from banned Xbox Live gamers
- Maybe "law" can become a GDP driverNow that America has seen virtually every domestic industry go down the toilet, maybe it can provide law services to the rest of the world.If this self-righteous lawsuit is any indication, the is no need to fear the loss of American innovation and savvy;...
- Discussion threads 2009-11-24
- HP vs. Dell: Showdown at the Windows 7 upgrade corral
- Well, the great thing is all the competition. I like to see Acer squeezing them both from below, and of course competing with each other. Of course also great to see all the pressure on MS to innovate and lower prices.Google Chrome_OS will be hard to beatWell, with Google_Chrome_OS it...
- Discussion threads 2009-11-24
- SOA Manifesto: Manes explains manifesto's aims
- Of the 17 original authors of the SOA Manifesto including yours truly, Anne Thomas Manes was one of the most -- if not the most -- powerful and influential voice shaping the formation of the final document. Anne just posted her analysis of the Manifesto document, which...
- Blog posts 2009-11-23
- Apple's latest TV ads defend AT&T
- Defending the bottom lineThe iPhone is AT&T's highest-profile 3G device. Period. And Verizon's attack ads on AT&T's 3G service coverage may be about as devastating as it gets. After all, haven't we seen quite a number of iPhone users on ZDNet complaining about the poor 3G service...
- Discussion threads 2009-11-23
- Chatting (Not Chattering) About Salesforce - Part I
- Sorry Paul, but you're wrong about knowledge basesGreetings Paul:Very good overall post!However, considering our core competency in knowledge bases, I have to take exception to your conclusions on KBs.Consumers certainly will and shouldturn to other consumers when looking for input on product and service selection because it is not motivated...
- Discussion threads 2009-11-23
- Chatting (Not Chattering) About Salesforce - Part I
- (NOTE BEFORE I START: This is one really long post. So rather than post it in all its glory in a single file or post it here over two days, I'm trying something new. I'm posting the first half here. And the second half on PGreenblog. Â Let's see how that...
- Blog posts 2009-11-23
- Panasonic Lumix DMC-TS1 (orange)
- It is NOT WaterproofDO NOT buy this camera if you plan to use the waterproof features - it WILL GET DAMAGED!!I bought this camera for my vacation in Mexico & Flordia this summer. I read & followed the instructions for using it in water. For the first 7...
- Discussion threads 2009-11-22
- Mac Help Widget 2.5 (Mac)
- Mac Help Widget uses PHONE, CHAT (ichat, adium, etc) or EMAIL (Apple Mail, Microsoft Entourage, etc) to get support for Macintosh OS X and OS X Server. If no one is online to answer your chat, the request can be sent via email with a very prompt response. Service is...
- Software downloads 2009-11-21
- Velocity Micro NoteMagix M17 Ultra
- Velocity Micro reviewI had ordered a very expensive M17 Ultra gaming laptop from Velocity Micro as my little gift to myself this holiday season. Well, I got it last night...To start with, I was a returning customer. My desktop is a Velocity Micro rig, bought in 2007, and I've...
- Discussion threads 2009-11-20
- iPhone - is it a good tool for traveling business people?
- yes- hmmmm....You're right Dan. Droid? Then you can have google navigation and we'll be able to find a better restaurant in NYC than the worlds busiest Korean :p Maybe those nice people @ 451 will buy you one ;)Thanks for the thoughtOne issue with the current Android V2 phones is...
- Discussion threads 2009-11-20
- Politician wants Twitter banned from use by....wait for it -- politicians!
- I'd rather see them ban lobbyists...If there is anything that affects the quality of their service to the public, it's not Twitter. It's lobbyists. I say let them use Twitter all the time and ban lobbyists instead.Twitter abuseNot trying to put politicians and football players in the same category, but...
- Discussion threads 2009-11-19
- AT&T loses bid to stop Verizon ads, responds with its own
- AT&T could use Apple's patentApple has patented a technique where a user is forced to watch an ad and then answer a quiz about that ad before they are allowed to use their Apple device. AT&T could use this to force all iPhone users to watch AT&T ads.AT&T has no...
- Discussion threads 2009-11-19
- True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach
- Ensure your service provider's convergence strategy meshes with your enterprise network needs. Respected consulting firm Stratecast, a division of Frost & Sullivan, outlines the six customer-centric attributes that should be at the heart of you're your service provider's approach to convergence. Those attributes are: Multiple network...
- White papers 2009-11-19
- << Previous
- page 1 of 1
- Next >>
Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors
- The best support in the Linux business
-
If Linux is going to power your mission-critical applications, you'd better have the best support known to business. Novell was rated the top provider of Linux technical support.
- Learn more >>
- Keep Up With The Latest In Document Management with The DocuMentor.
-
Doc delivers the scoop on today's enterprise content management, printer maintenance, and all other issues related to document management. It's the DocuMentor Blog.
- Learn more >>
- New Online Dashboard for IT Leaders
-
Read about top issues IT decision-makers face every day, plus get cost-effective solutions to real-life IT problems.
- Learn more >>
-
-
Smart Tech
Expert advice on innovations in healthcare and the green technologies that make it happen.
Find out more
-
Smart Business
Discussion and advice on management issues that revolve around making your world smarter and more useful.
More Smart Advice
-
Smart People
The best and worst moves in the management and strategy trenches.
Learn More
