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- 10 considerations to fix failures
- Some distressed projects are so strategic and important they simply can't be allowed to fail. Here are ideas to consider when pulling these special initiatives out of the flames. by Michael Krigsman
- Tags: Project, Blog, Blogging, Project Management, Tools & Techniques, Strategy, Internet, It Operations, It service Management, Management, Michael Krigsman
- Blog posts 2008-07-24
- 10 things your IT project manager never wants to hear
- "The dog ate my presentation." "We've decided to change directions." "I'm dumping this employee on you who has failed at every other thing we've assigned them." ... IT project managers have heard it all. by Deb Perelman
- Tags: Information Technology, Project Manager, Tools & Techniques, Project Management, Team Management, Recruitment & Selection, Strategy, Management, It Operations, It service Management, Human Resources, Workforce Management, Deb Perelman
- Blog posts 2008-07-24
- ScalarCalc (exe)
- ScalarCalc is a calculator that is to solve real math problems with units and simple enough to perform everyday unit conversions. Try the built in Equations feature to solve common problems. A print feature allows you to print your work. Demo mode operates with fewer significant digits. This version is...
- Tags: HP OpenView, ScalarCalc, Print Feature, Utility Computing, It Management, It service Management
- Software downloads 2008-07-23
- Project portfolio mgt: "Draconian enforcement doesn't work" [podcast]
- Achieving successful technology implementations requires IT and business to establish shared expectations around project goals, objectives, and process. Too often, the business doesn't understand real technology constraints while IT remains blissfully unaware of why some projects were even started. by Michael Krigsman
- Tags: Podcast, Information Technology, Project Portfolio Management, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management, Michael Krigsman
- Blog posts 2008-07-22
- From Chapter one: Data Processing and the IBM Mainframe
- The controls that developed around the 360 environment were all predicated on the primary concerns expressed by Finance management: that nothing interrupt processing critical to Finance. Thus virtually all of them derive from, or are subsidiary to, the service level agreement. by Paul Murphy
- Tags: SLA, IBM Mainframe, Data Center, Mainframe, Data-processing, IBM Corp., CoBiT Framework, CoBiT, Systems Documentation, Disaster Plan, Data Centers, Service Level Management, Storage, Hardware, Data Management, It Operations, It service Management, Paul Murphy
- Blog posts 2008-07-18
- Software Project Management (exe)
- For a project to be successful it has to be planned and managed so that the project objectives are achieved. A comprehensive plan ensures adequate planning for all the aspects that are necessary for project success. A plan is used to execute the project and to monitor and control it....
- Tags: Software, Project, Software Project Management, Software Project, Edistalearning, Project Management, It Operations, It service Management
- Software downloads 2008-07-16
- Method123 Educational (exe)
- Online Web Based Project Management Software that can also be downloaded to a PC. You can download a project management methodology complete with templates, examples and case studies. The Method123 Educational Edition offers the complete project management course solution, as it provides all of the knowledge needed to teach and...
- Tags: Method123, Method123 Educational Edition, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management
- Software downloads 2008-07-09
- Live Webcast: Reduce Your Costs and Prepare for Tomorrow with BMC CONTROL-M
- In IT, many datacenters accommodate more than one scheduling solution, often deploying one for each of their major platforms and applications. While historically this approach has offered good automation capabilities for specific platforms, it is now apparent that it is not only costly, but fails to accomplish the automation efficiencies...
- Tags: BMC Software Inc., Webcast, BMC CONTROL-M, It Management, It service Management
- Webcasts 2008-07-08
- 5 more reasons IT projects fail
- How doth my project fail? Let me count the ways. With apologies to the poet Elizabeth Barrett Browning, there are myriad ways that IT projects fail. by Michael Krigsman
- Tags: Project, Information Technology, Project Management, Strategy, Change Management, Tools & Techniques, It Operations, It service Management, Management, Michael Krigsman
- Blog posts 2008-07-03
- When thinking PaaS, think about it in terms of audience
- Software as a service has turned into platform as a service (as if we needed another "aaS") and as this application battle royale gets underway developers need to think about these efforts in terms of audience. For instance, Bill Appleton, CTO of DreamFactory, which makes cloudware--rich Internet...
- Tags: Intuit QuickBase, Platform, PaaS, Salesforce.com AppExchange, DreamFactory, Cloud Computing, Tools & Techniques, Project Management, Sales Force Management, Management, It Operations, It service Management, Sales, Larry Dignan
- Blog posts 2008-06-23
- Social project management?
- Social project management suggests that social media -- presumably wikis, blogs, and the like -- can enhance connectedness among project participants, thereby reducing the rate of project failures. Will it work? by Michael Krigsman
- Tags: Project, Team, Social Media, Project Management, Tools & Techniques, Team Management, Strategy, It Operations, It service Management, Management, Michael Krigsman
- Blog posts 2008-06-21
- Interview: Dan Rueckert of HP consulting digs into ITIL's role in accelerating SOA, IT service management
- Dan Rueckert, worldwide practice director for both the service management and security practices in HP's Consulting and Integration group, explains in an interview the direct and significant ancillary payoffs from ITIL adoption -- from establishing an IT service lifecycle to defining an overall IT service strategy. by Dana Gardner
- Tags: Hewlett-Packard Co., Information Technology, IT Service Management, SOA, Consulting, ITIL, Process Improvement, It Services, Strategy, Quality, Business Operations, Management, Dana Gardner
- Blog posts 2008-06-20
- RationalPlan Single Project (exe)
- RationalPlan Single Project by Stand By Soft is a project management software designed as an affordable alternative to Microsoft Project. The application is covering project management area from WBS construction, project planning and scheduling to critical path management, over allocated resources detection, progress tracking, and cost estimation. Gantt chart support...
- Tags: StandBySoft, Project Management, Tools & Techniques, Microsoft Project, Strategy, It Operations, It service Management, Management, Microsoft Office, Office Suites, Software
- Software downloads 2008-06-20
- RationalPlan Project Viewer (exe)
- RationalPlan Project Viewer by Stand By Soft is a free project management software viewer, the perfect solution for anyone from project stakeholders to team workers to view your projects in detail. Although the project managers plan and control the projects from start to end and make all the necessary changes,...
- Tags: Project, StandBySoft, Tools & Techniques, Project Management, Microsoft Project, Strategy, Management, It Operations, It service Management, Microsoft Office, Office Suites, Software
- Software downloads 2008-06-20
- Surado Small Business CRM Software (zip)
- Surado Small Business CRM is the complete solution in an easy to use, integrated package -- Contact & Account Management, Sales Automation, Marketing Automation, Customer Service, Project Management and optional integration to QuickBooks and Peachtree.Surado Small Business CRM offers an unprecedented level of power and flexibility for small businesses looking...
- Tags: Surado Solutions, Surado Small Business CRM, Sales Strategy, Sales Force Management, Product Marketing, Sales Channel, Project Management, Sales, Marketing, It Operations, It service Management
- Software downloads 2008-06-20
- Graphing the triple constraints of IT failure
- Every project management trainee is or should be taught the triple constraints of time, scope, and cost. These constraints represent trade-offs; you can't change one without affecting the other two. For example, increasing scope has a corresponding effect on both project time and cost. by Michael Krigsman
- Tags: Information Technology, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management, Michael Krigsman
- Blog posts 2008-06-17
- Web Help Desk (dmg)
- The Web Help Desk software offers an industry-leading feature set that allows you to dynamically route, track and fulfill your service support requests with ease, all through an intuitive interface and 2-way email. Being a Web-based, platform independent solution, the Web Help Desk provides a low cost of ownership, ultimate...
- Tags: Service Desk, Web, MacsDesign Studio, Channel Management, Service Level Management, It Services, Marketing, It Operations, It service Management
- Software downloads 2008-06-17
- AcmePlan (exe)
- AcmePlan is a program for managing projects. For easy, clear and comfortable management of virtually any projects. AcmePlan comprises the basic features necessary for comfortable work with a project, amazing ease of use and availability. It is equally good both for a professional in the project management field and for...
- Tags: Project, AcmePlan, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management
- Software downloads 2008-06-16
- IT Service Management: A Top Priority for 2008
- IBM recently commissioned the Butler Group to discover the priorities of more than 100 senior IT professionals working in large organisations and enterprises. The results of the survey show what role ITSM will play in 2008, what the priorities will be and how capabilities are deployed. It also provides...
- Tags: Butler Group, Priority, Information Technology, IT Professional, IBM Corp., Research Finding, Service Level Management, It Services, It Operations, It service Management
- White papers 2008-06-13
- Web Help Desk (exe)
- The Web Help Desk software offers an industry-leading feature set that allows you to dynamically route track and fulfill your service support requests with ease, all through an intuitive interface and 2-way email. As a 100% Web based, platform independent solution, the Web Help Desk provides a low cost of...
- Tags: Service Desk, Web, MacsDesign Studio, Channel Management, Service Level Management, It Services, Marketing, It Operations, It service Management
- Software downloads 2008-06-13
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