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	<title><![CDATA[it operations and solution Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/it+operations+and+solution.html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to it operations and solution]]></description>
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		<title><![CDATA[The troubling thoughts re: outsourcing]]></title>
		<link><![CDATA[http://blogs.zdnet.com/sommer/?p=646]]></link>
		<description><![CDATA[Watch this space for future problems!    Thereâ€™s a lot going on in the outsourcing world lately. Things like:    - Perot Data Systems being acquired by Dell    - ACS getting bought by Xerox      Add to these deals,...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 05 Oct 2009 16:35:09 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/solution.html"><![CDATA[Solution]]></category>
		<category domain="http://updates.zdnet.com/tags/bpo.html"><![CDATA[BPO]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing+company.html"><![CDATA[Outsourcing Company]]></category>
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		<category domain="http://updates.zdnet.com/tags/bpo+deal.html"><![CDATA[BPO Deal]]></category>
		<category domain="http://updates.zdnet.com/tags/business+process+outsourcing+%2528bpo%2529.html"><![CDATA[Business Process Outsourcing (BPO)]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://updates.zdnet.com/tags/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://updates.zdnet.com/tags/managed+hosting.html"><![CDATA[Managed Hosting]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
		<category domain="http://updates.zdnet.com/tags/brian+sommer.html"><![CDATA[Brian Sommer]]></category>
	</item>
	<item>
		<title><![CDATA[ERP sales are falling: here's one reason]]></title>
		<link><![CDATA[http://blogs.zdnet.com/Howlett/?p=1154]]></link>
		<description><![CDATA[I'm on a small project that is typical of many: "I have a modest sized business but our complexities are no different to the Big Boys. Help." So off we trot so see if there's a solution that comes vaguely close to an 80% fit. As a 'day job sometimes'...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 04 Aug 2009 12:30:43 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/solution.html"><![CDATA[Solution]]></category>
		<category domain="http://updates.zdnet.com/tags/oracle+corp..html"><![CDATA[Oracle Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/erp.html"><![CDATA[ERP]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/erp+sale.html"><![CDATA[ERP Sale]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
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		<category domain="http://updates.zdnet.com/tags/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
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		<category domain="http://updates.zdnet.com/tags/online+communications.html"><![CDATA[Online Communications]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/dennis+howlett.html"><![CDATA[Dennis Howlett]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
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		<category domain="tickers">MSFT,ORCL</category>
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		<title><![CDATA[RCC Donations 1.0v1 (Mac)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1008367]]></link>
		<description><![CDATA[RCC Donations is a FREE FileMaker Pro 10 template made from your friends at Richard Carlton Consulting Inc. that allows for the straightforward tracking of donations right out of the box. The solution was designed with the FM Starting Point user interface, another one of RCC&apos;s templates, and was created...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Tue, 09 Jun 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/apple+macintosh.html"><![CDATA[Apple Macintosh]]></category>
		<category domain="http://updates.zdnet.com/tags/solution.html"><![CDATA[Solution]]></category>
		<category domain="http://updates.zdnet.com/tags/rcc+donations.html"><![CDATA[RCC Donations]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
	</item>
	<item>
		<title><![CDATA[RCC Donations 1.0 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1011851]]></link>
		<description><![CDATA[RCC Donations is a free FileMaker Pro 10 template made from your friends at Richard Carlton Consulting that allows for the straightforward tracking of donations right out of the box. The solution was designed with the FM Starting Point user interface, another one of RCC&apos;s templates, and was created after...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Mon, 08 Jun 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/solution.html"><![CDATA[Solution]]></category>
		<category domain="http://updates.zdnet.com/tags/rcc+donations.html"><![CDATA[RCC Donations]]></category>
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		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
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	<item>
		<title><![CDATA[Expanding Opportunities With Customized, Integrated, Online Business Solutions]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1100313]]></link>
		<description><![CDATA[Since 1997, Enter SystemSolutions of Turku, Finland, has been providing a full range of IT hosting and consultancy services for businesses throughout the country. Instead of taking on the burden of supporting an internal applications infrastructure, many companies are turning to outsourced solutions and support. But companies do not need...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Mon, 01 Jun 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/solution.html"><![CDATA[Solution]]></category>
		<category domain="http://updates.zdnet.com/tags/outsource.html"><![CDATA[Outsource]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://updates.zdnet.com/tags/collaboration.html"><![CDATA[Collaboration]]></category>
		<category domain="http://updates.zdnet.com/tags/groupware.html"><![CDATA[Groupware]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="tickers">MSFT</category>
	</item>
	<item>
		<title><![CDATA[HP's SaaS PPM solution]]></title>
		<link><![CDATA[http://blogs.zdnet.com/sommer/?p=284]]></link>
		<description><![CDATA[A Relevant and Robust Offering for today's IT organizations    I had a chance to speak with Marc Olesen â€" VP SaaS for HP Software and Solutions recently. We discussed HPâ€™s offerings in the Project Portfolio Management PPM and IT Management spaces.    Background: HPâ€™s software...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 05 Jan 2009 14:53:36 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/software-as-a-service.html"><![CDATA[Software-as-a-service]]></category>
		<category domain="http://updates.zdnet.com/tags/solution.html"><![CDATA[Solution]]></category>
		<category domain="http://updates.zdnet.com/tags/hewlett-packard+co..html"><![CDATA[Hewlett-Packard Co.]]></category>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/project+portfolio+management.html"><![CDATA[Project Portfolio Management]]></category>
		<category domain="http://updates.zdnet.com/tags/project+portfolio+management+buyer.html"><![CDATA[Project Portfolio Management Buyer]]></category>
		<category domain="http://updates.zdnet.com/tags/project+management.html"><![CDATA[Project Management]]></category>
		<category domain="http://updates.zdnet.com/tags/software+as+a+service+%2528saas%2529.html"><![CDATA[Software As A Service (SaaS)]]></category>
		<category domain="http://updates.zdnet.com/tags/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://updates.zdnet.com/tags/managed+hosting.html"><![CDATA[Managed Hosting]]></category>
		<category domain="http://updates.zdnet.com/tags/cloud+computing.html"><![CDATA[Cloud Computing]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/it+service+management.html"><![CDATA[It service Management]]></category>
		<category domain="http://updates.zdnet.com/tags/emerging+technologies.html"><![CDATA[Emerging Technologies]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/brian+sommer.html"><![CDATA[Brian Sommer]]></category>
		<category domain="http://updates.zdnet.com/tags/brian+sommer.html"><![CDATA[Brian Sommer]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">HPQ</category>
		<category domain="tickers">HPQ</category>
	</item>
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		<title><![CDATA[Oracle, Primavera and competitors in the PPM space]]></title>
		<link><![CDATA[http://blogs.zdnet.com/sommer/?p=226]]></link>
		<description><![CDATA[Primavera competitors see problems with the Oracle acquisition of Primavera. The biggest issues concern the path Oracle may take to deliver its vision of an "Enterprise" Project Portfolio Management solution. See what Primavera prospects should do now to protect themselves. by Brian Sommer]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Sun, 19 Oct 2008 15:50:05 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/oracle+corp..html"><![CDATA[Oracle Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/project+management.html"><![CDATA[Project Management]]></category>
		<category domain="http://updates.zdnet.com/tags/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://updates.zdnet.com/tags/mergers+%2526+acquisitions.html"><![CDATA[Mergers & Acquisitions]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+law.html"><![CDATA[Corporate Law]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/it+service+management.html"><![CDATA[It service Management]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/investment.html"><![CDATA[Investment]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/brian+sommer.html"><![CDATA[Brian Sommer]]></category>
		<category domain="http://updates.zdnet.com/tags/solution.html"><![CDATA[Solution]]></category>
		<category domain="http://updates.zdnet.com/tags/oracle+corp..html"><![CDATA[Oracle Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/j.d.+edwards+%2526+co..html"><![CDATA[J.D. Edwards & Co.]]></category>
		<category domain="http://updates.zdnet.com/tags/primavera.html"><![CDATA[Primavera]]></category>
		<category domain="http://updates.zdnet.com/tags/project+management.html"><![CDATA[Project Management]]></category>
		<category domain="http://updates.zdnet.com/tags/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
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		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/brian+sommer.html"><![CDATA[Brian Sommer]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ORCL</category>
		<category domain="tickers">ORCL</category>
	</item>
	<item>
		<title><![CDATA[Danish Manufacturing Company Drives Growth With Project Management Solution]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=326271]]></link>
		<description><![CDATA[Danfoss produce electronic components for various hi-tech industries and relies heavily on EPM software for business critical projects. The team needed a management solution to help team members prioritise and order projects, control financial issues for projects and also give ins9ight into time management for ongoing projects. They chose to...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Fri, 01 Jun 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/solution.html"><![CDATA[Solution]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/time+management.html"><![CDATA[Time Management]]></category>
		<category domain="http://updates.zdnet.com/tags/team+management.html"><![CDATA[Team Management]]></category>
		<category domain="http://updates.zdnet.com/tags/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://updates.zdnet.com/tags/project+management.html"><![CDATA[Project Management]]></category>
		<category domain="http://updates.zdnet.com/tags/manufacturing.html"><![CDATA[Manufacturing]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/productivity.html"><![CDATA[Productivity]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="tickers">MSFT</category>
	</item>
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		<title><![CDATA[WebCentral Case Study: ER & Associates]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=169369]]></link>
		<description><![CDATA[ER & Associates is an expanding management services company delivering quality consulting and recruitment solutions to both the public and private sectors. The company needed a solution that would allow it to more efficiently manage the communication between its staff in Sydney, its client, the client's end users, and the...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<category domain="http://updates.zdnet.com/tags/solution.html"><![CDATA[Solution]]></category>
		<category domain="http://updates.zdnet.com/tags/webcentral.html"><![CDATA[WebCentral]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://updates.zdnet.com/tags/productivity.html"><![CDATA[Productivity]]></category>
		<category domain="http://updates.zdnet.com/tags/collaboration.html"><![CDATA[Collaboration]]></category>
		<category domain="http://updates.zdnet.com/tags/groupware.html"><![CDATA[Groupware]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
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