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- Netsuite: Future Failure?
- Netsuite is a software as a service SaaS vendor offering a variety of business, accounting, and CRM applications over the Internet. Happily for Netsuite, they have filed to go public, as described in this analysis by Jason Wood. Less exciting for Netsuites customers is the news that the company admits...
- Tags: Project failures, IT issues
- Blog posts 2007-07-12
- "IT Chiefs Told to Just Say No"
- IT Week ran a story saying that “IT managers should learn to prioritise in order to avoid failing projects.†The piece adds:IT directors must learn to say no to unreasonable or unviable requests from business executives if they are ever to tackle IT project’s chronically high failure rate.â€"â€"â€"â€"â€"â€"â€"â€"â€"-Speaking at a...
- Tags: Project failures, IT issues
- Blog posts 2006-12-11
- "Reckless"
- A report by the Work Foundation in the UK is sharply critical of public sector ICT information and communication technology projects, saying that too much recklessness blights government IT projects. The press release includes the following tidbits:Contrary to the stereotype, public sector managers have sometimes been too gung-ho in their attitude...
- Tags: Project failures, IT issues, Government projects
- Blog posts 2006-09-29
- Let My Bunnies Go
- Easter bunnies and candy make me remember Hersheys Halloween Hell. Apparently, Im not alone, since the ERP channel recently wrote about the same topic.With Easter egg hunts, chocolate rabbits, and spring in the air, there couldnt there be a more perfect time to remember our friends at The Hershey Company...
- Tags: Project management, Project failures, IT issues
- Blog posts 2006-04-11
Additional Resources
- Can open source software stop IT failure?
- I'm not so sure #1 is valid#1 is a variation of "many eyes make all bugs shallow"Does it help? Yes. But it also makes the implicit assumption that everyone that can view the code is competent to do so. So it goes back to resource allocation being an issue, if...
- Tags: Strategy, OPEN SOURCE, information technology, IT Failure, F/OSS, software, open-source software
- Discussion threads 2009-10-26
- Learning from the weak signals of failure
- Sometimes a refusal to listen . . .Sometimes it's a refusal of top level management to listen to lower level employees as well. NASA was notorious for having unsatisfied employees who knew key facts about issues, but ignored them, even if the employee was proactive about trying to contact somebody...
- Tags: Team management, weak signal
- Discussion threads 2009-10-26
- The troubling thoughts re: outsourcing
- Some facts and inferences should be updatedAccenture's Consulting revenue dropped 12% and Outsourcing grew by 1%http://stocks.investopedia.com/stock-analysis/2009/Accentures-Future-Remains-Bright-ACN-IBM-HPQ1005.aspxSome of the issues you highlighted around process innovation, dated technology, etc will continue to remain. However, the nimbler players will also adopt the benefits of innovations like SaaS and Cloud platform.Underlying platform is an...
- Tags: Managed hosting, Business process outsourcing (BPO), Programming languages, outsourcing, BPO, COBOL, outsourcing company
- Discussion threads 2009-10-06
- 7 fundamentals of IT project success
- 7 FundamentalsI agree that most of the failures are not because of technical issues. Project managers often focus on the mechanics of managing the activities. There needs to be a focus on business value. This can only come from the business.Adding to the Stakeholder involvement item you...
- Tags: Strategy, IT Solutions, Project Leadership, information technology, IT Project Success
- Discussion threads 2009-09-17
- 6 dirty tricks from enterprise vendors
- GET it in WRITING!If it is NOT in the contract then you made your first mistake.Well said.Contracts & Paper Trails are more precious than gold when something goes Tango-Ultra on you.I dont agree with #5Well I do, but to further clarify, *most* vendors will support at least 1-2 major revisions...
- Tags: Content management, Collaboration, Groupware, Enterprise software, Enterprise resource planning (ERP), dirty trick, enterprise vendor, Microsoft SharePoint, Microsoft Corp.
- Discussion threads 2009-09-09
- The taboo of failure
- Google plans for failureI read sometime back about google's strategy to handle hardware failure. Instead of focussing on building expensive unbreakable hardware, they assume it a given and build it into the software to handle hardware failures. So the concept is gaining ground.http://andrewchenblog.com/2009/07/13/built-to-fail-how-companies-like-google-ideo-and-37signals-build-failure-tolerant-systems-for-anything/Great managers understand it.I once worked for a...
- Tags: Strategy, great manager, information technology
- Discussion threads 2009-09-07
- CRM failures on tap
- CRM failures on tapDifferentiated failuresGlad to see you'll be addressing CRM in your blog, Michael. Between you and Paul G, it looks like the industry is going to get a fair shake.It will be interesting to see how you approach the topic of failures. On the one hand, many sources...
- Tags: Customer relationship management (CRM), Advertising & Promotion, Enterprise software, CRM, CRM failure
- Discussion threads 2009-07-23
- IBM: IT failure and social media disaster
- IBM: IT failure and social media disasterTwitter persistenceGood article Mike. We shouldn't lose sight of the fact that despite your efforts to create some anonymity for those you were tweeting with, twitter search reveals the tweets.One needs to remember to be as careful with twitter as one is with...
- Tags: IBM Corp., social media, IT Failure, social media disaster, information technology
- Discussion threads 2009-06-02
- New Zune entertainment services on tap for June?
- New Zune entertainment services on tap for June?That's a pretty lame timetable if you ask meSeems that MS is living in a vacuum where they think they can release a "me too" product with features that their competitors have a long time ago. The Zune v1.0 and WinMo 6.5 are...
- Tags: Microsoft Windows, Advertising & Promotion, Marketing research, Microsoft Zune, New Zune, Microsoft Corp., New Zune entertainment service, WinMo, entertainment service, entertainment
- Discussion threads 2009-05-12
- Book Review: Why New Systems Fail
- Phil Simon has a new book out called “why new systems fail â€" theory and practice collideâ€. I read through it quickly this weekend. Here’s my review: I’ve pored over systems failures much of professional IT career. In fact, I was...
- Tags: Project, Phil Simon, Capability Maturity Model (CMM), Leadership, Blogging, Professional Development, Software Development, Software/Web Development, Management, Internet, Career, Brian Sommer
- Blog posts 2009-05-05
- Lawson Software: Positive first impressions
- I'm currently attending Lawson Software's annual conference, called CUE 09, in San Diego. Since this is my first in-depth exposure to the company, I thought it appropriate to share a few thoughts and comments. Overall, I like the company: the people are nice, they articulate product strategy clearly, and senior management obviously...
- Tags: Lawson Software Inc., Customer Satisfaction, Blogger, Blogging, Product Marketing, Internet, Marketing, Michael Krigsman
- Blog posts 2009-04-21
- PlayStation - The Perils of Secrecy: is it Game Over?
- PlayStation - The Perils of Secrecy: is it Game Over?Deja vu is what it is - but with a twistRemember OS2? IBM funded Microsoft to develop both OS2 and DOS. Then MS took that knowledge and made Windows, consequently blowing both OS2 and IBM DOS out of the water.It...
- Tags: Games, Game players, Sales strategy, DVD, Consumer electronics, Deja Vu, Sony Corp., Nintendo Wii, game, Sony PlayStation 3, Microsoft Corp., Secrecy, Perils, Sony Playstation
- Discussion threads 2009-04-18
- UK Companies House: an end user nightmare
- In the UK, limited liability companies have to file a ream of documents with Companies House. In very much the same way the SEC works. Only Companies House electronic filing system - just like many UK public sector IT projects - is an unholy mess. So common is the problem...
- Tags: Companies House, Jake, Card Detail, Document Management, E-mail, Enterprise Software, Software, Finance, Managerial Accounting, Online Communications, Dennis Howlett
- Blog posts 2009-04-16
- The U.S. electrical grid: How big of a cyber target is it?
- Updated: Spies have reportedly been probing the U.S. electrical grid for months and planting software that could be activated at a future date, according to a Wall Street Journal. The report highlights the latest vulnerabilities facing U.S. power infrastructure. The Journal notes that the spies are from China,...
- Tags: Security, SCADA, Grid, Master Station, Enterprise Software, Software, Larry Dignan
- Blog posts 2009-04-08
- Extreme capitalism. Consumption supreme. Is it over?
- Extreme capitalism. Consumption supreme. Is it over?Obamasiah will not allow drilling or new Nuclear powerObamasiah has banned off-shore drilling and building of any new power plants.So I hope everyone enjoys the 25% ENERGY TAX coming this summer, get ready to have electricity crisis along with high fuel cost...
- Tags: Financial accounting, Extreme Capitalism, accountability, Obamasiah
- Discussion threads 2009-03-08
- Forrester CRM analyst discusses IT failure [podcast]
- Strong executive leadership and organizational transformation are essential determinants of successful IT projects. Any IT initiative that does not properly address these strategic points is doomed to fail. I spoke with Forrester CRM, customer experience, and call center analyst, Dr. Natalie Petouhoff, to explore these issues. Click...
- Tags: Information Technology, CRM, Forrester Research Inc., Natalie, System Integrator, Podcasts, Internet, Michael Krigsman
- Blog posts 2009-02-23
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