it investment

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CRM, ERP, BI, and IT Investment - Where Do You Find the Business Benefit?

Most companies want to use CRM applications as a way to "Supercharge" their sales forces. They want to gain some advantage with customer retention and acquisition, to manage the sales pipeline and to have better market insight. But few companies realize these goals. After going through some of the academic...

Tags: Business Intelligence, Information Technology, IT Investment, Benefit, ERP, CRM, R3Now.com, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Sales Strategy, Marketing, Software, Sales

White papers 2009-10-22

HP connects IT investment, value, and transparency

HP connects IT investment, value, and transparencyOrganizational ChangeI like the fact that HPs structure separates the metrics and data in project management from the Processess. I take it as an indication that they are leaning towards mitigating the risk of PPM software adoption, which reflects your excellent...

Tags: Strategy, Hewlett-Packard Co., IT investment, information technology

Discussion threads 2009-06-24

HP connects IT investment, value, and transparency

Last week, I attended HP's Software Universe 2009 conference to participate on a panel discussion around success strategies for deploying project portfolio management PPM. I used the opportunity to speak with HP executives about their vision for the future of PPM. by Michael Krigsman

Tags: Hewlett-Packard Co., Information Technology, IT Investment, Project Portfolio Management, Project Management, Tools & Techniques, It Operations, It service Management, Management, Michael Krigsman

Blog posts 2009-06-22

Landscaping Leader Promotes Collaboration and Efficient Operations With IT Investment

ValleyCrest Companies, a leading landscaping company, grew quickly through acquisition and wanted to streamline operations for existing employees and for new ones as they joined the company. It also sought to expand its communication and collaboration capabilities so that employees could be more productive. The company purchased a Microsoft Enterprise...

Tags: Information Technology, IT Investment, Leader, Microsoft Corp., Collaboration, Groupware, Enterprise Software, Software

Case studies 2009-06-17

Balancing IT innovation investment in a recession

Unless managed carefully, blind cost-cutting may backfire and eventually leave IT weakened and uncompetitive. by Michael Krigsman

Tags: Financial, Recession, Information Technology, Investment, IT Investment, Strategy, Management, Michael Krigsman

Blog posts 2009-04-10

Protect Your IT Investment With KVM IP Management

The numerous benefits of remote KVM IP access and management have made them the new must have technologies for IT managers. With KVM IP companies can reduce downtime, slash travel expenses; lower cooling costs and restrict server room access which increases security. Unfortunately many remote access and management solutions are...

Tags: Information Technology, IT Investment, Small And Medium Business, Minicom Advanced Systems, Smb/Sme, Remote Access

White papers 2009-02-19

Research Note Getting More From Your Current IT Investment

While improved application performance and reduced IT troubleshooting can have a real impact on IT and end user productivity, solutions such as application performance management can be overlooked in the budgeting prioritization process if they don't deliver clear business benefit. Nucleus's analysis of Vantage found that there were often enough...

Tags: Budgeting, Information Technology, IT Investment, Nucleus Research Inc., Strategy, Personal Finance, Financial Services, Management

White papers 2008-12-01

Plastics Manufacturer Protects IT Investments, Boosts Efficiency With E-Learning

King Plastic is a leading manufacturer of polymer sheets, slabs, and massive shapes used in applications ranging from marine craft to food service products. Seeking to centralize accounting and financial reporting, streamline its manufacturing operations, and improve customer service, King Plastic worked with Microsoft Gold Certified Partner Tribridge to implement...

Tags: Microsoft Dynamics, Information Technology, IT Investment, Microsoft Corp., Plastics, King Plastic, E-learning, Training And Certification, Enterprise Software, Software

Case studies 2008-11-05

Consultants Help Business Maximise IT Investments, Meet Demands for Five Years

1st - The Exchange is a business unit of the United Kingdom-based outsourcing services provider Vertex. 1st - The Exchange wanted to enhance its financial services application for its Exweb portal and also establish a reliable development environment to fulfil future customer demands. It increased its Microsoft Development Consulting service...

Tags: Consultant, Information Technology, IT Investment, Microsoft Corp., Portals, Strategy, Internet, Management

Case studies 2008-10-01

Advanced CPUs: The Impact on TCO Evaluations of Retail Store IT Investments

Many retail IT and store operations executives struggle to justify the up-front acquisition/purchase costs of Point-Of-Sale POS replacement terminals, allowing legacy store equipment to potentially create a competitive disadvantage. The challenge is especially acute for new capital spending on advanced customer touch point technology such as self-service terminals and digital...

Tags: Information Technology, IT Investment, TCO, CPU, International Data Group, Roi/Tco, Finance, Managerial Accounting

White papers 2008-09-01

Media Leader Increases Speed, Quality of Published Stories With Focused IT Investment

Swiss media giant Ringier wanted to transform its work environment to heighten journalist productivity to gain an edge in a competitive industry. The 7,000-employee company envisioned an "Integrated newsroom" in which its journalists around the world had technology tools to support collaboration and advanced communications. With help from partners Peaches...

Tags: Journalist, Information Technology, Media, IT Investment, Leader, Microsoft Corp., Ringier, E-mail Servers, Groupware, Strategy, Microsoft Office, Enterprise Software, Software, Management, Office Suites

Case studies 2008-08-25

IKEA's mixed bag of IT investments

IKEA's mixed bag of IT investmentsIkea still very silo'edIkea may have doine a great job automating their back office, but the front office is a joke. The company remains very brick-and-mortar oriented, selling primarily the in-store experience where you follow a well-directed path. Their e-commerce website is practically non-existent, which...

Tags: IKEA, IT investment, information technology

Discussion threads 2008-08-22

IKEA's mixed bag of IT investments

Last evening I read an interesting Gartner case study (registration wall warning.) It tells how IKEA Components, a company that is part of the iconic retailer of flat pack furniture used Lawson Software products to make significant across the board process savings and improvements. The business intelligence/process project makes great...

Tags: IKEA, Information Technology, IT Investment, David Meerman Scott, Strategy, Management, Dennis Howlett

Blog posts 2008-08-21

King Faisal Specialist Hospital and Research Center Optimizes IT Investment and Leverages Best Practices

King Faisal Specialist Hospital and Research Center wanted to elevate IT operations and standards to best-practice levels and ensure enterprise-wide visibility and insight into daily operations, including critical medical supply inventory levels. The challenge was to ensure stability and scalability of the center's Enterprise Resource Planning ERP system in both...

Tags: Hospital, Oracle Corp., Information Technology, IT Investment, Medical Supply, Best Practice

Case studies 2008-07-01

The Brazilian IT market will grow to $24 bln

IDC predicts that the year 2008 will close with total spending on hardware, software, and services in Brazil at $23 bln, nearly equal to the $24 bln expected in the Spanish market. Northeast region of Brazil is the fastest growing region for IT investment in Brazil even though it is...

Tags: Brazil, IT Investment, Region, NB

Blog posts 2008-06-24

Who's buying into Web 2.0 technologies?

Who's buying into Web 2.0 technologies?DuhhSo here is the key sentence that shows what's wrong here:"The report indicated that application integration and management and SOA and master data management are top priorities for IT investments."Do small and medium sized companies even run these tools through IT or consider them IT...

Tags: SMB/SME, Wiki, Strategy, Forrester Research Inc., Web 2.0, small and medium enterprise, Forrester Report, Web, information technology, IT investment

Discussion threads 2008-02-08

Get Clean, Stay Clean - Competitive Advantage through Data Quality

The purported benefits of advanced IT investment are many. Systems promise to provide executives with comprehensive, timely, and accurate data to support better decision making. Whether the strategic goal is better customer targeting and servicing Customer Relationship Management, streamlined logistics Enterprise Resource Planning, or an integrated view of the enterprise...

Tags: Data Quality, Information Technology, Competitive Advantage, IT Investment, Netrics, Databases, Enterprise Software, Software, Data Management

White papers 2008-01-01

Consulting Services Help Building Services Provider Maximize IT Investment

CPG Corporation CPG is a Singapore-based infrastructure, building development and management services provider with clients throughout Asia Pacific. The company needed rapid and effective IT deployment, best new technology utilization, proactive support, and guidance on IT issues. CPG also wanted to maximize business value from its IT investments to drive...

Tags: Consulting Service, Information Technology, IT Investment, Microsoft Corp., Consulting, Strategy, Management

Case studies 2007-12-01

Maximizing the Value of IT Investments Through Effective IT Governance

With IT activities becoming increasingly critical to business success, optimizing technology investments is a top priority. There is simply too much at stake to continue leaving IT planning and decision-making to chance. A comprehensive IT Governance solution provides greater control over IT demands, priorities and expenditures, while improving the level...

Tags: IT Governance, Information Technology, IT Investment, Computer Associates International Inc., IT Governance Solution, Strategy, Management

White papers 2007-12-01

Proactive Services and Quick Response Help Service Firm Maximize Value of IT Investment

Rapidly growing HDR relies heavily on Microsoft software to provide employees with access to business resources around the clock. For many years, HDR purchased telephone support incidents from Microsoft Services as needed. As HDR expanded globally, it needed more cost-effective and proactive support to ensure successful deployment of new technologies...

Tags: Information Technology, IT Investment, Microsoft Corp.

Case studies 2007-05-01