iso 9001

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Implementing ISO 9001 : 2000 1.0 (Mobile)

ISO is a Quality management system applicable to all types of organisation world over.ISO and QMs focus on quality assurance and customer satisfaction and exceeding customer expectation.This User friendly tools lucidly presents the fundamentals of the standard. It explains Clause by clause,an analysys of the standard and procedures that would...

Tags: Procedure, Mobile, ISO 9001, Tqm/Six Sigma/ISO 9000, Quality, Iso standards, Process Improvement, It Operations, Business Operations

Software downloads 2004-09-17

Management Representative

The Management Representative primarily provides feedback to top management on the effectiveness of the quality management system. The standard requires that the MR must be a member of management serving primarily as the eyes and ears of top management. The effective MR will accept the responsibility and exercise the authority...

Tags: TQM/Six Sigma/ISO 9000, Core Business Solutions Inc., ISO 9001, Quality Management System, support services, Core B

White papers 2003-01-01

ADP Securities Industry Software Chooses BMC to Deliver the Infrastructure Availability and Reliability Needed to Attain ISO 9001 Certification

ADP Securities Industry Software (ADP/SIS) provides IT services to regional securities brokerage firms located across the United States. Speed, accuracy, and reliability are essential in the financial services industry, where a delay of even a few seconds in completing a transaction could cost hundreds of thousands of dollars. ADP/SIS is...

Tags: Software, BMC Software Inc., Certification, ISO 9001, Automatic Data Processing Inc., SiS, ADP Securities Industry Software, Payroll Solutions, It Management, It service Management

Case studies

Additional Resources

Google Wave: The moral equivalent of sliced bread

Can I get it without Google?Maybe it's just me, but anything that lets me collaborate with colleagues in a business environment should NEVER be run on a server run by a company that includes a clause in the user TOS stating all data created by the user is property of...

Tags: TQM/Six Sigma/ISO 9000, ISO standards, Process improvement, Google Inc.

Discussion threads 2009-10-14

Ramco Systems Case Study: SIP Academy India

SIP Academy India Pvt. Ltd. is a children skill development organization headquartered in Chennai, India. SIP Academy relied on weekly sales report sent by the area partners to know about the performance of each Learning centers. This meant a lot of tedious job in reconciling the number of students enrolled,...

Tags: SIP, Ramco Systems, Ltd., Learning Centers, Session Initiation Protocol (SIP), Emerging Technologies

Case studies 2009-04-29

Epicor Software Case Study: Symetrics Industries, LLC

As a full-rate production facility providing reliable, high-quality electronic manufacturing services and solutions, Symetrics Industries is an AS9100/ISO 9001- 2000 registered company that designs, manufacturers and tests aerospace and defense (A&D) systems for both the U.S. government and other governments around the world. To improve its competitive position, support future...

Tags: Epicor Software Corp., Manufacturing, Aerospace & Defense

Case studies 2009-04-06

Shipping Company Gains Software Upgrade Flexibility and Saves 15 Percent on Licensing

During its nine years in business, Hellenic Seaways has grown into the largest maritime company in Greece. Its commitment to quality service has earned it ISO 9001:2000 certification and Lloyd's List's 2007 Passenger Line of the Year Award. To improve operations efficiency and reduce costs, Hellenic Seaways upgraded its computer...

Tags: Microsoft Exchange Server, Microsoft Corp., E-mail, Software Upgrade, E-mail Servers, Microsoft Windows Server 2003, Groupware, Iso standards, Tqm/Six Sigma/ISO 9000, Online Communications, Enterprise Software, Software, Operating Systems, Microsoft Windows, Quality, Business Operations, It Operations

Case studies 2008-06-20

OOXML vs. ODF: Lessons learned

OOXML vs. ODF: Lessons learnedIt taught Microsoft that its days are numberedas an all powerful monopoly, and that it cannot just run roughshod wherever it likes without an equal and opposite reaction.It's taught us, the community, that maybe it's time to start lots of lobbying of our own. Perhaps lots...

Tags: OpenDocument Format (ODF), OOXML, OpenDocument Format, Lessons Learned, Microsoft Corp.

Discussion threads 2008-03-31

SmartDraw "Makes Money" for Australian Water Research Company

Modular Solution Technologies is able to save time and win more business using SmartDraw to create mechanical engineering diagrams, floor plans, forms, and presentations. As IT/Operations Executive for Modular Solution Technologies, a water research company with patented technology for the processing and reclamation of water from wastewater, Brendan Fowler was...

Tags: Research Company, SmartDraw, Manufacturing, Iso standards, Tqm/Six Sigma/ISO 9000, Process Improvement, Quality, Business Operations, It Operations

Case studies 2008-02-13

SBS Vendor Management 1 (Windows)

SBS Vendor Management is a simple, affordable tool used to manage suppliers or vendors. Develop qualification plans, record qualification resutls, and maintain your AVL or Approved Vendor List. Establish criteria for selection, evaluation and re-evaluation of suppliers. A rich set of reports is available to highlight qualification gaps and delinquencies....

Tags: Microsoft Windows Small Business Server, Supplier, Microsoft Windows, Sunday Business Systems, SBS Vendor Management, Channel Management, Productivity, Marketing

Software downloads 2007-12-11

SBS Training Database 2.40 (Windows)

SBS Training Database is an ISO 9001:2000 compliant program used to track employee roles and responsibilities, position training requirements, certification, re-certification, and training classes or events. Simple reports show when re-certification is due or nearly due. Reports employees training history for periodic evaluations or reviews. Trigger training requirements when document...

Tags: Microsoft Windows Small Business Server, Microsoft Windows, Training, Sunday Business Systems, SBS Training Database, Workforce Management, Training And Certification, Human Resources

Software downloads 2007-12-07

SBS Quality Database 3.90 (Windows)

The Quality Database is a simple, inexpensive ISO 9000 compliant program that allows small businesses to efficiency manage the Quality System. The database tracks corrective and preventive actions, internal audit tracking, safety improvement, supplier corrective actions, continual improvement projects. Compile and analyze Customer Survey results. Document QMS review meetings and...

Tags: Microsoft Windows Small Business Server, Database, Audit, Microsoft Windows, Small Business, Sunday Business Systems, Quality Database, Tqm/Six Sigma/ISO 9000, Iso standards, Process Improvement, Financial Accounting, It Operations, Quality, Business Operations, Finance

Software downloads 2007-12-04

SBS Asset Tracking 2 (Windows)

Asset Tracking is an ISO 9001 2000 compliant program to track and control calibration and preventive maintenance schedules and cost. It also tracks unscheduled maintenance providing a 'fix-it-ticket' to clearly label equipment in need of repair. Reports show when calibration or maintenance is due or near due. Calibration certificates may...

Tags: Asset, Calibration, Maintenance, Microsoft Windows Small Business Server, Microsoft Windows, Sunday Business Systems, Asset Tracking, Asset Management, Tqm/Six Sigma/ISO 9000, Iso standards, Process Improvement, Operational Planning, Business Operations, It Operations, Quality

Software downloads 2007-11-15

SBS Ground Control 1.10 (Windows)

SBS Ground Control is an ISO 9001:2000 compliant program used for Document Control and Employee Training Management. Manage the complete document lifecycle of any electronic file with electronic signatures and a simple workflow. Reset training requirements for new document revisions. Track employee roles and responsibilities, position training requirements, certification, re-certification,...

Tags: Microsoft Windows Small Business Server, Microsoft Windows, Training, Sunday Business Systems, SBS Ground Control, Workforce Management, Training And Certification, Human Resources

Software downloads 2007-11-15

Kidaro customer gains streamlined IT control

I had the opportunity to interview Rob Baker, Smartronix's Director, Strategic Enterprise Initiatives. He's the first user of Kidaro's desktop virtualization technology I've had the good fortune to meet.What was being done that required this technology?Smartronix is a global, professional solutions provider supporting Department of Defense DoD, Federal Agency,...

Tags: Channel management, Strategy, IT Services, Dan Kusnetzky, information technology, Smartronix, Kidaro

Blog posts 2007-08-29

SAP's chief looks to new day after TomorrowNow

SAP's chief looks to new day after TomorrowNowAlbert van Wissen Exposed; Enron-styleJust a cursory review by a US citizen demonstrates how this is going down Enron-style. First look at finance. Albert van Wissen is responsible for SAP's worldwide standards involving profitability. He joined TomorrowNow from SAP as Global Chief Financial...

Tags: TomorrowNow, PeopleSoft Inc., SAP AG, Albert, Washington State

Discussion threads 2007-07-05

Standards make open source political

Standards make open source politicalRe: Standards make open source politicalWhat exactly was the idiot that came up with this title thinking? Standards, in this case OpenDocument Format (ISO 26300) versus the Open XML standard proposal (in ECMA: ISO/IEC JTC1) has little if anything to do with Open Source. ...

Tags: Modems, open standard, modem, 56K Modem, open source

Discussion threads 2007-02-26

Buyer beware - ASUS "future proof" draft n-based hardware

Buyer beware - ASUS "future proof" draft n-based hardware"Streams to all corners of 'the your' home?"Sorry, but wouldn't that be"streams to all corners of your home"?Two words: proof-read!ASUS attempting to profit from a beta test (?)With the n-standards still some two years away, any n-based gear probably should be considered...

Tags: Cisco Systems Inc., hardware, ASUS, reseller, Draft-N

Discussion threads 2006-10-09

MBP 33 percent battery bug

MBP 33 percent battery bug85% for me!mine shuts down at 85%! it has been a nightmare because the abrupt shutdowns happen without warning or ability to save. i have had to recreate a lot of work.Macbook Pro batteriesI ordered my Macbook Pro right after the MacWorld SF 2006 Keynote ended...

Tags: Engineering, Notebooks, battery, Apple Inc., Apple MacBook

Discussion threads 2006-06-01

SimpleSurvey 1.0 (Windows)

Create simple, effective surveys to measure customer satisfaction, vendor qualifications, and employee opinion. Collect, manage, and analyze results with effective reports and charts. Improve your business by understanding customer perceptions. Great tool for creating quality records for ISO 9001:2000 compliance and management review.

Tags: Sunday Business Systems, Tqm/Six Sigma/ISO 9000, Iso standards, Process Improvement, Microsoft Windows, Product Marketing, It Operations, Quality, Business Operations, Operating Systems, Software, Marketing

Software downloads 2005-09-23