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	<title><![CDATA[irm training Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/irm+training.html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to irm training]]></description>
	<s:counts start="0" returned="13" found="13" />
	<language>en-us</language>
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		<title><![CDATA[The Creative Business Analyst Part 3 - Making Better Decisions]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1179915]]></link>
		<description><![CDATA[This final paper of the series it looks at decision making techniques - how to select the best idea from the many come up with - and how to justify recommendation to client, manager and peers. Unfortunately the word solution means different things to different people - to a designer...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 27 Oct 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/business+analyst.html"><![CDATA[Business Analyst]]></category>
		<category domain="http://updates.zdnet.com/tags/irm+training.html"><![CDATA[IRM Training]]></category>
		<category domain="http://updates.zdnet.com/tags/productivity.html"><![CDATA[Productivity]]></category>
		<category domain="http://updates.zdnet.com/tags/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[The Creative Business Analyst Part 2 - Generating Solution Ideas]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=989589]]></link>
		<description><![CDATA[A lot of people think that coming up with solutions to business problems is the hardest part about being a business analyst - particularly when working with a client who knows more about the business than people ever will. Don't believe it, after all they've already made considerable progress in...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 18 May 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/solution.html"><![CDATA[Solution]]></category>
		<category domain="http://updates.zdnet.com/tags/business+analyst.html"><![CDATA[Business Analyst]]></category>
		<category domain="http://updates.zdnet.com/tags/irm+training.html"><![CDATA[IRM Training]]></category>
		<category domain="http://updates.zdnet.com/tags/productivity.html"><![CDATA[Productivity]]></category>
	</item>
	<item>
		<title><![CDATA[Golden Rules for Business Analysts]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=971839]]></link>
		<description><![CDATA[Methods, techniques, tools and trends will come and go, to be replaced by others. Some will be totally new ideas, others are repackaging of what has gone before - perhaps in a new form better suited to the times. Golden rules can be distinguished by the fact that they are...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 17 Feb 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/rule.html"><![CDATA[Rule]]></category>
		<category domain="http://updates.zdnet.com/tags/irm+training.html"><![CDATA[IRM Training]]></category>
		<category domain="http://updates.zdnet.com/tags/roi%252ftco.html"><![CDATA[Roi/Tco]]></category>
		<category domain="http://updates.zdnet.com/tags/productivity.html"><![CDATA[Productivity]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://updates.zdnet.com/tags/managerial+accounting.html"><![CDATA[Managerial Accounting]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[The Creative Business Analyst: Part 1 - Understanding Problems]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=945413]]></link>
		<description><![CDATA[Many are familiar with the process of business analysis - start by gathering requirements from stakeholders then turn them into a specification which developers can understand. These days however, one needs to do more than just document the requirements. One needs to work with stakeholders and business users to understand...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 01 Sep 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/need.html"><![CDATA[Need]]></category>
		<category domain="http://updates.zdnet.com/tags/irm+training.html"><![CDATA[IRM Training]]></category>
	</item>
	<item>
		<title><![CDATA[The How to of Essential Modelling]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=945409]]></link>
		<description><![CDATA[Also called abstract or business modelling, essential modelling can be an extremely valuable tool for the business analyst. Instead of modelling how things are done the current system, or how they might be done a proposed system, one models what is done, or what might be done. For example the...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 28 May 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/customer+service.html"><![CDATA[Customer Service]]></category>
		<category domain="http://updates.zdnet.com/tags/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://updates.zdnet.com/tags/irm+training.html"><![CDATA[IRM Training]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/product+marketing.html"><![CDATA[Product Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
	</item>
	<item>
		<title><![CDATA[UML - Business Context]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=913269]]></link>
		<description><![CDATA["Where does UML fit?" is a common question among new (and not so new!) business analysts. Everyone is aware that the M stands for modelling but beyond this, perceptions start to differ. In V2.0, UML consists of 13 diagram types all of which provide a different view of a system....]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 11 Dec 2007 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/irm+training.html"><![CDATA[IRM Training]]></category>
		<category domain="http://updates.zdnet.com/tags/uml.html"><![CDATA[UML]]></category>
		<category domain="http://updates.zdnet.com/tags/programming+languages.html"><![CDATA[Programming Languages]]></category>
		<category domain="http://updates.zdnet.com/tags/ooa%252food%252foop.html"><![CDATA[Ooa/Ood/Oop]]></category>
		<category domain="http://updates.zdnet.com/tags/software+development.html"><![CDATA[Software Development]]></category>
		<category domain="http://updates.zdnet.com/tags/software%252fweb+development.html"><![CDATA[Software/Web Development]]></category>
	</item>
	<item>
		<title><![CDATA[A Manager#$#s Guide to User Acceptance Testing]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=966805]]></link>
		<description><![CDATA[For most businesses and organisations, if IT stops, the business stops. Whenever a company turns on a new production line, opens a new retail store, launches a new product or provides a new service, there is invariably a new or modified IT system behind it. Going live is the culmination...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 26 Mar 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/business+user.html"><![CDATA[Business User]]></category>
		<category domain="http://updates.zdnet.com/tags/irm+training.html"><![CDATA[IRM Training]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[Tightrope Risk Analysis: A Tool for Identifying, Analysing Risk in a Project]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=971841]]></link>
		<description><![CDATA[Managing a project is like walking a tightrope - it is easy to fall off and hurt one's self. However, one can improve the tightrope and perhaps convert it into a bridge, hence reducing the risk of a calamity. The project manager has total responsibility for the success - or...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 26 Mar 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/project.html"><![CDATA[Project]]></category>
		<category domain="http://updates.zdnet.com/tags/project+manager.html"><![CDATA[Project Manager]]></category>
		<category domain="http://updates.zdnet.com/tags/tool.html"><![CDATA[Tool]]></category>
		<category domain="http://updates.zdnet.com/tags/irm+training.html"><![CDATA[IRM Training]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/security.html"><![CDATA[Security]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[Creative Thinking Techniques]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=254856]]></link>
		<description><![CDATA[The first step in developing a solution is to identify and define the problem. Using the problem definition as a starting point one can apply a number of creative thinking techniques to identify potential solutions, then further analyse and refine these to give an optimum solution for the problem at...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 11 Nov 2005 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/technique.html"><![CDATA[Technique]]></category>
		<category domain="http://updates.zdnet.com/tags/solution.html"><![CDATA[Solution]]></category>
		<category domain="http://updates.zdnet.com/tags/irm+training.html"><![CDATA[IRM Training]]></category>
		<category domain="http://updates.zdnet.com/tags/productivity.html"><![CDATA[Productivity]]></category>
	</item>
	<item>
		<title><![CDATA[A Manager's Guide to User Acceptance Testing: Its Role and Importance to Business]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=254859]]></link>
		<description><![CDATA[For most businesses and organisations, if IT stops, the business stops. Whenever a company turns on a new production line, opens a new retail store, launches a new product or provides a new service, there is invariably a new or modified IT system behind it. A Problem-free IT system is...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 08 Nov 2005 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/irm+training.html"><![CDATA[IRM Training]]></category>
		<category domain="http://updates.zdnet.com/tags/problem-free+it+system.html"><![CDATA[Problem-free IT System]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[Problem Analysis Techniques]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=254858]]></link>
		<description><![CDATA[This white paper from IRM's training material looks at how a structured approach to defining and analysing problems can be used as the basis for designing better solutions. The paper looks at problem definition. The paper also introduces the reader to analytical techniques for determining the root cause of a...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 24 Jun 2005 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/analysis.html"><![CDATA[Analysis]]></category>
		<category domain="http://updates.zdnet.com/tags/irm+training.html"><![CDATA[IRM Training]]></category>
		<category domain="http://updates.zdnet.com/tags/productivity.html"><![CDATA[Productivity]]></category>
		<category domain="http://updates.zdnet.com/tags/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://updates.zdnet.com/tags/training+and+certification.html"><![CDATA[Training And Certification]]></category>
		<category domain="http://updates.zdnet.com/tags/human+resources.html"><![CDATA[Human Resources]]></category>
	</item>
	<item>
		<title><![CDATA[Separating Analysis From Design: (Decide What's Needed Before Deciding How to Implement It)]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=254857]]></link>
		<description><![CDATA[Business analysis is about thinking what the solution should do, while design is about how to make it happen using the technology available. Bearing this in mind will make it easier to avoid blending these two phases. What and How. This will help to build more robust systems. What the...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 18 Apr 2005 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/business+analysis.html"><![CDATA[Business Analysis]]></category>
		<category domain="http://updates.zdnet.com/tags/analysis.html"><![CDATA[Analysis]]></category>
		<category domain="http://updates.zdnet.com/tags/irm+training.html"><![CDATA[IRM Training]]></category>
	</item>
	<item>
		<title><![CDATA[What Is a Business Analyst?]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=254855]]></link>
		<description><![CDATA[The term Business Analyst is synonymous with a career in the IT industry but the most successful and valuable analysts are those who understand the "Business" rather than those who understand IT. So what exactly is a Business Analyst? What is the Business Analyst's role? What is the best background...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 24 Jan 2005 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/business+analyst.html"><![CDATA[Business Analyst]]></category>
		<category domain="http://updates.zdnet.com/tags/irm+training.html"><![CDATA[IRM Training]]></category>
		<category domain="http://updates.zdnet.com/tags/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
		<category domain="http://updates.zdnet.com/tags/professional+development.html"><![CDATA[Professional Development]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://updates.zdnet.com/tags/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://updates.zdnet.com/tags/career.html"><![CDATA[Career]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
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