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The Creative Business Analyst Part 2 - Generating Solution Ideas

A lot of people think that coming up with solutions to business problems is the hardest part about being a business analyst - particularly when working with a client who knows more about the business than people ever will. Don't believe it, after all they've already made considerable progress in...

Tags: Solution, Business Analyst, IRM Training, Productivity

White papers 2009-05-18

Golden Rules for Business Analysts

Methods, techniques, tools and trends will come and go, to be replaced by others. Some will be totally new ideas, others are repackaging of what has gone before - perhaps in a new form better suited to the times. Golden rules can be distinguished by the fact that they are...

Tags: Rule, IRM Training, Roi/Tco, Productivity, Strategy, Finance, Managerial Accounting, Management

White papers 2009-02-17

The Creative Business Analyst: Part 1 - Understanding Problems

Many are familiar with the process of business analysis - start by gathering requirements from stakeholders then turn them into a specification which developers can understand. These days however, one needs to do more than just document the requirements. One needs to work with stakeholders and business users to understand...

Tags: Need, IRM Training

White papers 2008-09-01

The How to of Essential Modelling

Also called abstract or business modelling, essential modelling can be an extremely valuable tool for the business analyst. Instead of modelling how things are done the current system, or how they might be done a proposed system, one models what is done, or what might be done. For example the...

Tags: Customer Service, CRM, IRM Training, Customer Relationship Management (CRM), Product Marketing, Advertising & Promotion, Enterprise Software, Software, Marketing

White papers 2008-05-28

UML - Business Context

"Where does UML fit?" is a common question among new (and not so new!) business analysts. Everyone is aware that the M stands for modelling but beyond this, perceptions start to differ. In V2.0, UML consists of 13 diagram types all of which provide a different view of a system....

Tags: IRM Training, UML, Programming Languages, Ooa/Ood/Oop, Software Development, Software/Web Development

White papers 2007-12-11

A Manager#$#s Guide to User Acceptance Testing

For most businesses and organisations, if IT stops, the business stops. Whenever a company turns on a new production line, opens a new retail store, launches a new product or provides a new service, there is invariably a new or modified IT system behind it. Going live is the culmination...

Tags: Information Technology, Business User, IRM Training, Strategy, Management

White papers 2007-03-26

Tightrope Risk Analysis: A Tool for Identifying, Analysing Risk in a Project

Managing a project is like walking a tightrope - it is easy to fall off and hurt one's self. However, one can improve the tightrope and perhaps convert it into a bridge, hence reducing the risk of a calamity. The project manager has total responsibility for the success - or...

Tags: Project, Project Manager, Tool, IRM Training, Strategy, Security, Management

White papers 2007-03-26

Creative Thinking Techniques

The first step in developing a solution is to identify and define the problem. Using the problem definition as a starting point one can apply a number of creative thinking techniques to identify potential solutions, then further analyse and refine these to give an optimum solution for the problem at...

Tags: Technique, Solution, IRM Training, Productivity

White papers 2005-11-11

A Manager's Guide to User Acceptance Testing: Its Role and Importance to Business

For most businesses and organisations, if IT stops, the business stops. Whenever a company turns on a new production line, opens a new retail store, launches a new product or provides a new service, there is invariably a new or modified IT system behind it. A Problem-free IT system is...

Tags: Information Technology, IRM Training, Problem-free IT System, Strategy, Management

White papers 2005-11-08

Problem Analysis Techniques

This white paper from IRM's training material looks at how a structured approach to defining and analysing problems can be used as the basis for designing better solutions. The paper looks at problem definition. The paper also introduces the reader to analytical techniques for determining the root cause of a...

Tags: Analysis, IRM Training, Productivity, Workforce Management, Training And Certification, Human Resources

White papers 2005-06-24

Separating Analysis From Design: (Decide What's Needed Before Deciding How to Implement It)

Business analysis is about thinking what the solution should do, while design is about how to make it happen using the technology available. Bearing this in mind will make it easier to avoid blending these two phases. What and How. This will help to build more robust systems. What the...

Tags: Business Analysis, Analysis, IRM Training

White papers 2005-04-18

What Is a Business Analyst?

The term Business Analyst is synonymous with a career in the IT industry but the most successful and valuable analysts are those who understand the "Business" rather than those who understand IT. So what exactly is a Business Analyst? What is the Business Analyst's role? What is the best background...

Tags: Business Analyst, IRM Training, Recruitment & Selection, Professional Development, Strategy, Human Resources, Workforce Management, Career, Management

White papers 2005-01-24