iphone return policy

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American Express mulling iPhone return policy

American Express mulling iPhone return policyAn ethical questionIf you are returning a product simply to buy a cheaper one of the same thing, at the expense of your credit card company they bite the cost difference, are you being ethical and honest?I once knew a woman who would go to...

Tags: Sales channel, Financial services, Insurance, American Express Co., Apple iPhone, Iphone Return Policy, credit card, Amex, credit card company

Discussion threads 2007-09-07

Additional Resources

Consumers to vendors: It's too easy to throw out technology

There are multiple problems with holding onto old tech.1. Technology advances rapidly and you get more for less. Compare an iPhone to a StarTac and you'll see what I mean.2. Repairing old tech often costs more than just buying new. I could spend $200 to repair an old inkjet printer,...

Tags: Printers, printer, old tech, Epson

Discussion threads 2009-08-24

My smartphone affair: Cheating on Verizon and Blackberry for a taste of Sprint and Pre

I'm going through a bit of a smartphone mid-life crisis - so I've quietly started a smartphone affair with Sprint and the Palm Pre. You see, I've been using a Blackberry on Verizon Wireless for some time now and, in all honesty, I'm a bit burned out....

Tags: Apple iPhone, Phone, Smart Phone, Verizon Communications Inc., RIM BlackBerry, Sprint Communications, Smart Phones, Handhelds, Cellular Phones, Consumer Electronics, Personal Technology, Hardware, Sam Diaz

Blog posts 2009-08-11

Amazon gets bullied, pulls purchased e-books from Kindles

Amazon gets bullied, pulls purchased e-books from KindlesDTPALet's hope somebody decides to sue their butts off under a state's Deceptive Trade Practices Act -- claiming that an item sold has qualities, characteristics, source, certification, approval or etc., which in fact it does not have (e.g., claiming non-kosher products are kosher)....

Tags: E-books, Amazon.com Inc., e-book

Discussion threads 2009-07-17

Palm gets personal, Apple & RIM don't

Palm gets personal, Apple & RIM don'tThey just lost a customerNo way I'm buying a Pre now.Why does Palm need that information?It's just really queer when RIM & Apple manage to do very well without it. Is it more than just a lawyer being overprotective? RE: Most Stupid Article...

Tags: Advertising & Promotion, Handhelds, Cellular phones, Palm Inc., Research In Motion Ltd., Apple Inc., Palm Gets

Discussion threads 2009-06-29

Brick and Click Stores: How Circuit City Could Re-Open Its Doors

Why doesn’t a consumer electronics store work this way, in the age of the Internet? You walk into the digital photography section. On a slanted shelf sit 15 different cameras, each tied to its stanchion for security. But there’s a big screen...

Tags: Circuit City Stores Inc., Camera, CompUSA Inc., Fiorentino, Internet, Retail, Branding, Marketing, Tom Steinert-Threlkeld

Blog posts 2009-06-12

Amazon CFO fields Kindle questions, mum on digital video, music expansion

Amazon fielded a number of questions this morning during a presentation at the Credit Suisse First Boston conference. But what attendees really wanted to know more about, gauging by the questions they were asking, was the Kindle e-book reader, the company's plans to expand digital music and video offerings and...

Tags: Digital Video, Amazon.com Inc., Video, Camera, Kindle, Szkutak, Camera Phones, Corporate Communications, Sales Strategy, Digital Media, Cellular Phones, Consumer Electronics, Personal Technology, Marketing, Sales, Sam Diaz

Blog posts 2009-06-10

WWDC 2009 live

WWDC 2009 liveCommon baby!And here comes the 240GB iPod classics, *keeps fingers crossed*Or alternatively, a 80GB or so flash iPod classic - you can keep that touch feature and large screen - I need all my music with me at all times, with lots of battery life and that On...

Tags: Network technology, Digital music, 64-bit, Apple Inc., WWDC 2009, official opinion, Apple iPod

Discussion threads 2009-06-08

Hands-on with the HTC Touch Pro2

Hands-on with the HTC Touch Pro2touchpro 2Can you give me details on what calendar options this phone has. I currently use Microsoft Office Outlook. Thanks.RE: Hands-on with the HTC Touch Pro2We are authorise mobile phones,laptops, and video games distributors. We deal on brandnew original unlocked mobile phones.Our prices...

Tags: Game players, Games, Nokia Corp., HTC Touch, HTC Touch Pro2, High Tech Computer Corp., Hands-On, RIM BlackBerry

Discussion threads 2009-06-01

Is the Android Market 24 hour refund policy acceptable for app trials?

One issue many people have with the iPhone App Store is the lack of trial versions that force you to pay for an application even if you are not sure it will do what you need or want it too. Many developers have created Lite versions that act as trial...

Tags: Hour, Matthew Miller

Blog posts 2009-02-19

LIVE from the Apple event

LIVE from the Apple eventiPod NanoI'm glad I just bought my son a 4 GB Nano for $199 from the Apple web site. OUCH!Apple events are better than Sleeping pillsAnother Yawn event from Apple, there will be a day when no one comes to hear Steve Jobs pamper his ego...

Tags: Games, Apple Events, MP3/MP4 Player, LOL Here, accelerometer, Apple Inc., Apple Event, game

Discussion threads 2008-09-09

AT

AT30 day cancellation?I recently switched to AT&T, because Verizon's EV-DO was very weak where I frequented. I wouldn't have switched if AT&T hadn't offered a 30 day cancellation period, where, if I wasn't satisfied, I could return the phone and cancel service. I would only have to pay for the...

Tags: Cellular phones, WIRELESS, AT&T 3G network, 3G, AT&T Corp.

Discussion threads 2008-07-12

Onto Apple's Macworld stumble - $20 iPod touch upgrade

Onto Apple's Macworld stumble - $20 iPod touch upgradeAdrian....this is one of the few times you write something about Apple and I agree with you, I see it as a screw the early adopters again. Maybe if there is enough backlash they will drop the $20 cost.I doubt it.I had...

Tags: Digital music, Digital media, Sarbanes-Oxley, Y'all, Apple Inc., Apple iPod Touch, iPod touch upgrade, Apple iPod, Macworld

Discussion threads 2008-01-15

PricewaterhouseCoopers CIO: Graham Andrews

ZDNet Australia: Welcome to the CIO Vision Series, where we have with us as our guest Graham Andrews of PricewaterhouseCoopers. Thank you for joining us today and congratulations on being ‘highly commended’ by the ZDNet Australia CIO of the Year judging panel. Graham, how large is the...

Tags: CIO, Phone, Open Source, PricewaterhouseCoopers Consulting, Outsource, Microsoft Windows Vista, Organization, Outsourcing, Virtualization, Security, It Operations, Business Operations, Outsourcing & Subcontracting, Hardware, Andrew Mager

Blog posts 2007-11-06

iPhone firmware 1.1.2 thwarts TIFF exploit

iPhone firmware 1.1.2 thwarts TIFF exploitI Don't Expect New FeaturesIt may be too early to figure the numbering scheme, but it looks to me as though a change in the z of a version x.y.z number means "security" changes. A change in the y may suggest new features (or feed...

Tags: Telecom & Utilities, SECURITY, Patches, Apple Inc., Apple iPhone, TIFF, firmware

Discussion threads 2007-11-05

AMEX return protection overwhelmed by iPhone customers

AMEX return protection overwhelmed by iPhone customersAre you saying that....If I had bought an iPhone with amex I could use retrun protection and get my 200 savings and the 100 Apple credit!?! Way cool....Pagan jimRE: AMEX return protection overwhelmed by iPhone customersI calmly called them, asked them to honor...

Tags: Apple iPhone, iPhone customer, Amex

Discussion threads 2007-10-04

AT&T's policy for unlocking phones

AT&T's policy for unlocking phonesUpgrade to iPhone2 in 2008 ?Most of us are anxious to move up to iPhone2, ASAP, but will we be permitted to upgrade as usally permoitted by carriers OR are we required to use the horse and buggy version for the 2 full years, under Apple's...

Tags: Telecom & Utilities, Cellular phones, AT+T, AT&T Corp., Apple Inc., phone, Apple iPhone

Discussion threads 2007-09-29

Reader: I was denied a $200 iPhone refund- twice

Reader: I was denied a $200 iPhone refund- twiceWhile a URL from Stanford might imply...high intelligence, you have to wonder about someone who thinks a $100 store credit is the same as a $200 refund. Perhaps the reason she was denied the refund is because there is no such...

Tags: refund, Apple Inc., iPhone refund, Apple Store, Apple iPhone

Discussion threads 2007-09-11

American Express mulling iPhone return policy

I received this from a colleague: American Express has a Return Protection line (1-800-297-8019) in which customers (I think limited to gold and platinum, tho not sure) can return products they're unhappy with for any reason within 90 days of purchase. I took advantage of this to exchange an...

Tags: Apple iPhone, American Express Co., Jason D. O'Grady

Blog posts 2007-09-10

Second iPhone battery lawsuit filed

Second iPhone battery lawsuit filedFourth and easier thing.Apple replaces the batteries for free.Ship in your iPhone or take it to an Apple store and they turn it around in 48 hours for nothing.I'd expect to see this before any of the lawsuits gain any traction.Who's more stupid?Those who buy iPhones...

Tags: Engineering, Replacement Battery, Best Part, battery, Apple iPhone, Apple Inc., lawsuit

Discussion threads 2007-08-17