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ZDNet Dictionary Definition
- IP Telephony
- The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" VoIP are synonymous....
- Full IP Telephony Definition >>
ZDNet Resources
- Brazilian Financial Giant Optimizes Client Service Using 3Com IP Telephony Solution
- Success is the goal of every company, but for some, like Sicredi Sistema de Credito Cooperativo, growth comes with many communications challenges. To drive its growth, Sicredi relies heavily on telephony to service its customers and work with other financial institutions and markets. The disparate solutions were unable to support...
- Tags: Telephony, Financial Company, IP Telephony, 3Com Corp., VOIP, Telecom & Utilities, Telecommunications, Financial Services, Networking
- Case studies 2009-01-01
- Institute Opens Lines of Communication With 3Com IP Telephony Solution
- The Sunraysia Institute of TAFE is the major provider of vocational education and training in northwestern Victoria. The Sunraysia campus at Mildura had been relying on a leased PBX system for its telephone communications. This 20-year-old system lease cost the organization tens of thousands of dollars each year in addition...
- Tags: Phone, Telephony, IP Telephony, 3Com Corp., Telecom & Utilities, VOIP, Telecommunications, Networking
- Case studies 2009-01-01
- Converged 3Com IP Telephony and Data Solutions Improve Government Services
- Surrey Heath Borough Council is located in Camberley, Surrey Heath, England delivers waste, trash removal, licensing for real estate development, as well as community safety, tourism management, and other government services. Surrey Heath adopted the vision of "Leading for Tomorrow," an operating principal aimed at providing the most advanced services...
- Tags: Telephony, IP Telephony, 3Com Corp., Surrey Heath Borough Council, Ethernet, Real Estate, Network Technology, Networking, VOIP, Strategy, Business Operations, Telecommunications, Management
- Case studies 2009-01-01
- YMCA Calls on 3Com Power of $Zero Solution for Upgrade to IP Telephony
- Like any bustling organization, the YMCA in downtown Houston, built in 1946, relies heavily on telecommunications. Houston YMCA's phone system, however, a Nortel Meridian PBX, was costly to maintain, requiring a $12,000 annual service contract just for technicians to move, add, or repair the 110 phones within its 10-story facility....
- Tags: Phone, Telephony, IP Telephony, 3Com Corp., IP, Houston YMCA, Telecom & Utilities, Telecommunications
- Case studies 2009-01-01
- Engine Maker Lowers Costs and Eases Network Management With Advanced 3Com IP Telephony and Wireless Solutions
- Yanmar's American operations in Adairsville, Ga., were expanding into a new office building, with four additional buildings planned. Its aging PBX phone system had no more capacity to add users, while two of the Yanmar America buildings were soon going to need 100 new phones. Yanmar IT Manager researched phone...
- Tags: Phone, Telephony, Network, IP Telephony, 3Com Corp., Network Management, Wireless, Yanmar, Phone System, Telecom & Utilities, VOIP, Telecommunications, Networking
- Case studies 2008-11-01
- IPT "Veteran" - Department of Veteran Affairs - Steps Up Again With New Federal Government Unified Communications Initiative
- The Department of Veteran's Affairs Australia wanted to ensure that its customer service is aligned to current expectations and trends. When its existing technology contract was due to expire, the department took the opportunity to seek a business communications system that could take advantage of new applications in a converged...
- Tags: Telephony, Unified Communications, Government, IP Telephony, Avaya Inc., Department Of Veteran, VOIP, Telecommunications, Product Marketing, Customer Relationship Management (CRM), Telecom & Utilities, Networking, Marketing, Enterprise Software, Software
- Case studies 2008-09-01
- Go ahead and nap, PC. We'll wake you when we need you.
- Go ahead and nap, PC. We'll wake you when we need you.Sounds perfect for hacking...... "wakes" the computer remotely but leaves the monitor on the remote PC dark and disables the audio on it so it won't disturb anyone who may be nearby.I read exactly the same thing.This is good...
- Tags: PRODUCTIVITY, Monitors & displays, Go-ahead, computer, PC
- Discussion threads 2008-08-14
- Sirius Computer Solutions Reduces Costs, Boosts Satisfaction Through IP Telephony From IBM and 3Com
- Sirius wanted a unified messaging solution, one that could be centrally managed and support the full range of collaborative applications - email, instant messaging and other Web-based communications - as well as advanced voice services. Sirius went with the IBM System i for IP Telephony Solution - a joint development...
- Tags: Unified Messaging, Telephony, IP Telephony, 3Com Corp., IP, Sirius, IBM Corp., VOIP, Collaboration, Telecommunications, Networking
- Case studies 2008-08-01
- Unified Communications Beyond IP Telephony
- No one can doubt the value of Unified Communications. From small and medium businesses to even the largest commercial enterprises, organizations of all sizes are now migrating to IP telephony solutions in record numbers. Some might even call it a communications revolution. But beyond simple voice and...
- Tags: TechRepublic Inc., Telephony, Unified Communications, IP Telephony, IP, VOIP, Telecommunications, Network Technology, Collaboration, Networking
- Webcasts 2008-07-08
- Straddling the Divide Between IPT and IT: Implementing ITIL to Optimize Your IP Telephony Investment
- The recent momentum of Unified Communications UC and the disruptive enabling technology of IP Telephony have created a convergence between Voice Engineering and IT departments that is unprecedented - even since the advent of computer telephony integration. However, despite rapid and significant advances within these technologies, many enterprises, even the...
- Tags: Clarus Corp., Information Technology, Investment, IP Telephony, IP, VOIP, ITIL, Telephony, Telecommunications, Strategy, Telecom & Utilities, Networking, It Services, Management
- White papers 2008-05-27
- Podcast: Assuring Voice Quality on IP Telephony Rollouts
- Download this Webcast in podcast format! IP Telephony deployment changes dramatically when the job grows from "a few sites" to a full company-wide rollout across many locations. Achieving a high level of QoS for VoIP across the WAN and Internet often runs counter to the interests and needs of...
- Tags: QoS, Telephony, Webcast, Performance, IP Telephony, IP, Podcasts, Performance Management, VOIP, Telecommunications, Networking, Internet, Human Resources, Workforce Management
- Download resources 2008-05-15
- Assuring Voice Quality on IP Telephony Rollouts
- IP Telephony deployment changes dramatically when the job grows from "a few sites" to a full company-wide rollout across many locations. Achieving a high level of QoS for VoIP across the WAN and Internet often runs counter to the interests and needs of other network traffic on a converged infrastructure....
- Tags: Deployment, QoS, Telephony, Performance, IP Telephony, IP, Performance Management, VOIP, Telecommunications, Network Technology, Networking, Human Resources, Workforce Management
- Webcasts 2008-05-14
- Career Transition Specialist Simplifies Voice Communications Through IP Telephony
- DBM's business is to support major employment transitions in both the public and private sectors, often working across its different sites to provide a coherent, nationwide service. With eleven different phone systems in place across fifteen UK sites, they were wasting money, because they had no inter-site calling plan. UK...
- Tags: Telephony, Nortel Networks Corp., IP Telephony, IP, Career Transition Specialist, DBM, VOIP, Professional Development, Telecommunications, Telecom & Utilities, Networking, Career
- Case studies 2008-04-24
- CIPT1 v6.0 - Implementing Cisco Unified Communications IP Telephony Part 1
- Instantly save $300 off the standard course price when you register on TechRepublic, ZDNet, or BNET! Offer ends June 26, 2009.View Available Dates and LocationsPrepare to install and configure a Cisco Unified Communications Manager CUCM solution in a single site in this course, focusing primarily on CUCM Release ...
- Tags: Telephony, Washington, San Jose, Toronto, New York, IP Telephony, Cisco Unified Communications System, Cisco Systems Inc., LDAP, Telecom & Utilities, Telecommunications, Directory Services, Enterprise Software, Software
- Training 2008-04-01
- CIPT2 v6.0 - Implementing Cisco Unified Communications IP Telephony Part 2
- Instantly save $300 off the standard course price when you register on TechRepublic, ZDNet, or BNET! Offer ends June 26, 2009.View Available Dates and LocationsPrepare to install and configure a Cisco Unified Communications Manager CUCM solution in a multisite environment in this course. You'll focus on CUCM Release ...
- Tags: Telephony, IP Telephony, Mobility, Cisco Unified Communications System, Cisco Systems Inc., Wireless And Mobility
- Training 2008-04-01
- Making the Right Call: Ensuring a Successful IP Telephony Implementation
- The benefits of a converged network seem obvious: not having to create, staff, and run two different networks for voice and data, running just one cable to desktops instead of two, and a reduction in phone tariffs are all good for business. But more interestingly,the converged network introduces a new...
- Tags: Phone, Converged Network, Telephony, Network, Packeteer, IP Telephony, Tariff, IP, VOIP, Free Trade, Telecom & Utilities, Telecommunications, Networking, Finance
- White papers 2008-03-24
- Club Tourism International Inc. Optimizes Travel Business by Connecting Centers Nationwide With Avaya IP Telephony
- Club Tourism's former telephone system was unable to handle peak load calls, and was affecting business opportunities. To optimize overall telephone reception and maximize revenue for the Company, Club Tourism needed a robust system that is capable of supporting the growing demand for tour booking services at its centers. Club...
- Tags: Telephony, IP Telephony, Avaya Inc., Club Tourism, VOIP, Telecom & Utilities, Telecommunications, Data Centers, Networking, Storage, Hardware, Data Management
- Case studies 2008-03-01
- Getting the Foundation Right - Unified Communications
- Enterprises have committed to IP telephony, and completing the conversion to VoIP is just a matter of time and money. VoIP equipment sales surpassed TDM in 2003, and Infonetics projects that 89% of worldwide enterprise voice lines will be IP-PBX based for calendar year 2008. However, while...
- Tags: Telephony, Unified Communications, IP Telephony, IP, ShoreTel, VOIP, Telecommunications, Telecom & Utilities, Networking
- White papers 2008-02-12
- How+about+a+Skype+phone+for+%246.99%3F+Well%2C+here+you+go%21
- How+about+a+Skype+phone+for+%246.99%3F+Well%2C+here+you+go%21IP Telephony is going rule.It should be an instant success. We are actually wondering how we can connect our VoIP line to a telephone instrument so that the talking will be natural:)-SudhaniNot in Canada.Don't even bother looking. You need a Woot account to get one, and they don't accept...
- Tags: VOIP, TELECOMMUNICATIONS, Telecom & Utilities, IP telephony
- Discussion threads 2008-02-06
- CUCMBC - Cisco Unified Communications Manager Boot Camp v4.1
- View Available Dates and LocationsGain the knowledge to fully leverage basic and advanced features of Cisco CallManager CCM 4.1 and IP telephones in this Self-Paced e-Learning course. Learn to deploy video in your IP telephony network and to properly secure your voice and video communications, and gain enhanced skills for...
- Tags: Unified Communications, IP Telephony, Video, Cisco Systems Inc., VOIP, Corporate Communications, WANs, Telecommunications, Networking, Marketing
- Training 2008-01-01

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