international specialty products

ZDNet Resources

• sort by:
• Relevance
• Date
• Popularity

A Company Built on Customer Service

In order to meet the demands of an increasingly competitive marketplace, International Specialty Products ISP, a recognized global leader for developing, manufacturing, and supplying innovative specialty ingredients that enhance product performance, turned to CRM to meet and exceed these demands. ISP initiated their CRM project in the fall of 2004....

Tags: Customer Service, CRM, ISM, International Specialty Products, Customer Relationship Management (CRM), Advertising & Promotion, Product Marketing, Enterprise Software, Software, Marketing

Case studies

Additional Resources

Owen Bird Law Corporation a Virtual Iron Customer

I recently had the opportunity to speak with Stephen Bakerman, Director of Information Technology, Owen Bird Law Corporation, a Virtual Iron customer. He spent a few moments sharing his experiences with their software. Stephen's comments follow. Please tell me who you are and what your organization...

Tags: Environment, Virtual Iron, Stephen, Virtualization, Cloud Computing, Storage Management, Utility Computing, Hardware, Storage, Dan Kusnetzky

Blog posts 2008-12-04

Promises, promises: A look at Waste Management's case against SAP

Promises, promises: A look at Waste Management's case against SAPBetter than the other reason to give your garbage man's Daughter a computerBolivia and Amar Maha Roma; spending his new life on his personnal Land Expansion off the Coast of India. It is beautiful there from the video I've seen, India....

Tags: Sales strategy, Hardware upgrade, Sales force management, SAP AG, Waste Management

Discussion threads 2008-04-01

Manufacturer Expands Knowledge, Increases Solution Functionality With Expert Help

International Specialty Products ISP needed to improve the capabilities and management of its mission-critical Web site. The company attended two Microsoft Technology Center MTC engagements and came away with a working prototype and a road map to chart the completion of the project. Thanks to its MTC experiences, ISP gained...

Tags: Knowledge, Microsoft Corp., Strategy, Management

Case studies 2008-02-01

Pkware Case Study: Retailer #4

The client is a leading international specialty retailer offering clothing, accessories, and personal care products for men, women, and children. Operating under the retailer are multiple brand names with over 3,000 stores and outlets globally. The challenge was PCI compliance, compliance with California Information Practices Bill and finding a solution...

Tags: PKWare, Retail Company, Retail, Servers, Hardware

Case studies 2007-02-22

IT's biggest worry--employee blunders

IT's biggest worry--employee blundersScott Adams Worst NightmareGreat. Here we have 877 "Pointy-Haired Bosses" telling the world that their employees are a bigger threat than Saddam, Osama, and the rest. Very motivating. Way to go guys!-NKYep! I know those people!"But it said 'I Love you' and I recognized the name!""I wasn't...

Tags: Strategy, Recruitment & Selection, information technology, job

Discussion threads 2003-10-17

International Network Services Case Study: Allergan

Allergan, Inc., with headquarters in Irvine, California, is a technology-driven, global health care company providing eye care and specialty pharmaceutical products worldwide. Allergan decided to implement an IP VPN solution using the Internet and needed a partner with extensive experience in VPN technology and security. International Network Services was selected...

Tags: Allergan Inc., International Network Services, Remote Access, VPNs, Telecommunications, Network Security, Networking, Vertical Industries, Enterprise Software, Software

Case studies