<![CDATA[interactive voice response (ivr) Resources | ZDNet]]> en-us <![CDATA[ApecSoft IVR to WMV MP3 Converter 2.0 (Windows)]]> Mon, 09 Nov 2009 00:00:00 -0800 <![CDATA[Integrated Notification System (IVR) 7.5.3 (Windows)]]> Sun, 25 Oct 2009 00:00:00 -0700 <![CDATA[IVM Telephone Answering Attendant 5.02 (Windows)]]> Wed, 19 Aug 2009 00:00:00 -0700 <![CDATA[Using an Adaptive Voice User Interface to Gain Efficiencies in Automated Calls]]> Wed, 19 Aug 2009 00:00:00 -0700 <![CDATA[StrikeIron IVR Voice Notification Dashboard 1.0 (Windows)]]> Mon, 10 Aug 2009 00:00:00 -0700 <![CDATA[Integrated Notification System (IVR) 7.5.0 (Windows)]]> Sat, 08 Aug 2009 00:00:00 -0700 <![CDATA[WinAgents TFTP Server 4.1.0.512 (Windows)]]> Wed, 24 Jun 2009 00:00:00 -0700 <![CDATA[NetDiagram ASP.NET Control 3.0.1 (Windows)]]> Wed, 03 Jun 2009 00:00:00 -0700 <![CDATA[Open Source Softswitch Adds Skype]]> Tue, 19 May 2009 09:50:58 -0700 <![CDATA[Cuba for Remedy (Client) 1.3.2 (Windows)]]> Wed, 29 Apr 2009 00:00:00 -0700 <![CDATA[Consolidation of Media Servers and Open Service Creation]]> Thu, 09 Apr 2009 00:00:00 -0700 <![CDATA[Best practices for ensuring the highest ROI from voice self-service and IVR systems in tough economic times]]> Wed, 01 Apr 2009 00:00:00 -0700 <![CDATA[SwitchVox 4.0: A Lesson in How Voice 2.0 Can Transform the SMB]]> Mon, 02 Feb 2009 10:38:55 -0800 <![CDATA[Best Practices in the Call Center: A Customer Touch-Point Methodology]]> Thu, 01 Jan 2009 00:00:00 -0800 ORCL ORCL <![CDATA[How ROI Analysis of Your IVR Project Can See You Through the Economic Downturn]]> Thu, 01 Jan 2009 00:00:00 -0800 <![CDATA[TAPIEx ActiveX Control 3.6 (Windows)]]> Tue, 16 Dec 2008 00:00:00 -0800 <![CDATA[TeleTone 1.02 (Mobile)]]> Mon, 15 Dec 2008 00:00:00 -0800 <![CDATA[Selecting a Deployment Platform for Voice-Based Services - On-demand vs. Hosted vs. Premise-based Considerations]]> Sat, 01 Nov 2008 00:00:00 -0700 <![CDATA[A framework for evaluating the True Cost of Ownership of an IVR solution]]> Sat, 01 Nov 2008 00:00:00 -0700 <![CDATA[Convergys Case Study: American Savings Bank]]> Fri, 31 Oct 2008 00:00:00 -0700 CVG INTV CVG,INTV