interaction Resources

Did you mean customer interaction (12 results), user interaction (8 results)

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Insects using plants as phones: A team of Dutch ecologists has found that subterranean and aboveground herbivorous insects use plants to communicate. 'Subterranean insects issue chemical warning signals via the leaves of the plant. This way, aboveground insects are alerted that the plant is already occupied.' This means that by using 'green telephone lines,' the...; Tags: Phone, Interaction, Plant, Telecom & Utilities, Food & Beverage, Telecommunications, Manufacturing, Roland Piquepaille; Blog posts 2008-04-27
O'Reilly talks turning IT inside out and data lock-in at SAP TechEd: SAP's TechEd '07 got off to glitzy start in Las Vegas as the pied piper of Web 2.0 Tim O'Reilly told the crowd of about 6,000 NetWeaver, Java, ABAP, ERP developers about the design patterns and business models for the next generation of software (hint, it's not on premises client/server...; Tags: Web, Nokia Corp., Information Technology, Interaction, Data, SAP AG, Web 2.0, Channel Management, Internet, Marketing, Dan Farber; Blog posts 2007-10-01
Increase your Competitive Advantage with Business Communication Technology: Most traditional business communications rely on telephone and paper-based processes. These resources do not readily support the level of productive interaction that growing businesses need to excel, and can be easily overwhelmed in periods of rapid growth. "Organizations are looking to increase productivity by focusing on the interactions between colleagues,...; Tags: Network, Interaction, Competitive Advantage, Business Communication, Cisco Systems Inc., Productivity; White papers 2007-04-17
Presence: Enhancing enterprise interactions: How do we put a human face on B2B communications? Murli Thirumale of Citrix Systems looks to consumer apps like IM, voice chat and webinars as a way to establish web presence and give personality to interactions in the business world.; Tags: Interaction, Presence, Channel Management, B2B, Instant Messaging, Marketing, E-business/E-Commerce, Internet, Online Communications, Best Practices, Web, IM, Webinar, Citrix Systems Inc., Voice Chat; Whiteboards 2006-08-08
XM-Flow: An Extensible Micro-Flow for Multimodal Interaction: This paper presents a synchronization module in multimodal dialogue system architecture based on the Model-View-Controller MVC pattern for human-computer interaction. The MVC pattern is based on a clear separation of objects into three categories, i.e. model for defining and maintaining data, view for rendering interactions based on the data, and...; Tags: System Architecture, Interaction; White papers 2006-07-07

On the Interaction Between TCP-Like Sources and Throughput-Efficient Scheduling Policies: This paper focuses on the dynamic interaction in packet networks between regulated Additive-Increase Multiplicative-Decrease AIMD traffic sources and max-scalar scheduling policies (such as the popular Maximum Weight Matching - MWM) at switches. The latter were proved to be optimal in terms of throughput for stationary unregulated traffic sources. It describes...; Tags: Interaction, TCP, Tcp/Ip, Networking; White papers 2006-07-01
Interaction (msi): Interaction is a Windows software program specifically designed to draw and analyze statistical interactions. With Interaction you can: easily create interaction graphs using dichotomous, categorical, or continuous variables; instantly perform a complete statistical analysis of your interaction data; use data from many different formats to draw your interaction graphs, including...; Tags: Graph, Interaction, Interaction Graph, Microsoft Excel, Microsoft Windows, E-mail, Microsoft Office, Office Suites, Software, Operating Systems, Online Communications; Software downloads 2006-03-23
iStuff Mobile: Prototyping Interactions for Mobile Phones in Interactive Spaces: iStuff Mobile is a rapid prototyping platform that helps explore novel interactions that combine sensor enhanced mobile phones and interactive spaces. The toolkit includes sensor network platforms, mobile phone software, and a proven rapid prototyping framework. Interaction designers can use iStuff Mobile to quickly create and test novel interactions without...; Tags: Phone, Mobile, Interaction, Aachen University, Toolkit, Cell Phone, iStuff Mobile, Advertising & Promotion, Cellular Phones, Marketing, Consumer Electronics, Personal Technology; White papers 2006-03-14
Next Generation Internet Interaction System: Thelma: This paper presents the Next Generation Internet Interaction: Thelma which would allow for unobtrusive web based rich interaction using Ajax components in a web browser. Thelma builds on the idea of the Web 2.0 paradigm where the web browser will be the users central work tool. The Thelma system would...; Tags: Web, e-Meeting, Interaction, Web Browser, Thelma, Web Conferencing, Web Browsers, Internet, Channel Management, Marketing; White papers 2006-02-22
Presence Interactive Routing-Voice Option: Presence Interactive Routing-Voice Option (IR-VO) is a sophisticated voice tool designed to generate intelligent interactive strategies for the Contact Center. This Presence solution allows one to meet the ever-growing number of daily interactions between the customer and the company, while keeping the quality, efficiency and resolution performance for each interaction....; Tags: Interaction, Module, Presence Interactive Routing Module, Call Centers, Strategy, Customer Relationship Management (CRM), It Operations, Management, Enterprise Software, Software; White papers 2006-01-24
Predictive Customer Interaction Management: Every business needs to efficiently manage outbound and inbound interactions with customers. These interactions can occur through many channels including the web, call centers (manual, IVR, AVR), branch offices, ATMs, and email. With inbound interactions, customers offer their attention. They visit a web site, make a call, or access an...; Tags: Interaction, ATM, Interactive Voice Response (IVR), Network Technology, Channel Management, Networking, Marketing; White papers 2005-11-01
Towards a TIP 3.0 Service-Oriented Architecture: Interaction Design: This paper describes the experience when applying formal methods in the design of the tourist information system TIP, which presents context-sensitive information to mobile users with small screen devices. The dynamics of this system are very complex and pose several challenges, firstly because of the sophisticated interaction of several applications...; Tags: Information System, Interaction, SOA, UML Sequence, UML, Programming Languages, Service-Oriented Architecture (SOA), Strategy, Ooa/Ood/Oop, Software Development, Software/Web Development, Web Services, Enterprise Software, Software, Management; White papers 2005-09-07
Interaction Happens: Prototyping Techniques: The approach to prototyping has some dangers that were not mitigated and led to potentially dangerous circumstances. This paper provides a high-level survey of some of the standard prototyping methods. The user will learn a little about each of the methods; where they work, and where they don't. Wherever possible,...; Tags: Technique, Method, Sun Microsystems Inc., Interaction, Productivity, Marketing Research, Marketing; White papers 2005-08-23
ReachMedia: On-the-Move Interaction With Everyday Objects: Mobile and wearable interfaces try to integrate digital information into everyday experiences but usually require more attention than is appropriate and often fail to do so in a natural and socially acceptable way. This paper presents "ReachMedia," a system for seamlessly providing just-in-time information for everyday objects, built around a...; Tags: Interaction, Massachusetts Institute Of Technology, JIT, Object, Quality, Business Operations; White papers 2005-08-01
Empowering End-Users: A Pattern-Centered Groupware Development Process: When developing groupware satisfying user requirements is even more difficult than in the context of single-user application development; not only the interaction with the application itself but also the interaction between group members must be respected. Current design methodologies insufficiently focus the designers' attention to this aspect. Therefore, the paper...; Tags: Developer, Interaction, Software Development, Software/Web Development; White papers 2005-07-13
A Framework for Mobile Interactions With the Physical World: Mobile interactions with the physical world, meaning a person uses her mobile device as mediator for the interaction with a physical object, get more and more popular in industry and academia. Typical technologies supporting this kind of interactions are Radio Frequency IDentification RFID, visual marker recognition, Near Field Communication NFC,...; Tags: Mobile, Interaction, Advertising & Promotion, RFID, Marketing, Wireless, Security, Biometrics; White papers 2005-06-23
A Multi-Agent System for Dynamic Service Composition in Ambient Intelligence Environments: Pervasive computing environments involve a variety of smart devices, which tend to overcharge humans with complex or irrelevant interaction. Ambient Intelligence pushes forward a vision where technology is integrated into everyday objects with the intent of making users' interaction with their surrounding environment simpler and more intuitive. This paper exposes...; Tags: Environment, Interaction, France Telecom, Semantic Web, Internet; White papers 2005-03-29
Student Motivation for Learning at a Distance: Does Interaction Matter?: The study presented in this paper evaluated a distance education program offered by a land-grant university agricultural college. The study used Holmberg's and Moore's theoretical frameworks of didactic conversation and multiple interactions to determine the importance of interaction on the efficacy of distance learning. The mixed methods approach used an...; Tags: Interaction, University Of West Georgia, Motivation, E-learning, Marketing Research, Enterprise Software, Software, Marketing; White papers
Collaboration in Product Development: Improving Product Development Efficiency: Ford Motor Company is a producer of cars and trucks. Product Development PD and the product development process require significant amounts of interactions to occur prior to product ship. These interactions, most often knowledge or information transactions, are continuously ongoing and take on many traditional forms; phone, meetings, email, etc....; Tags: eRoom, Collaboration, Interaction, Product Development, Product Marketing, Strategy, Research & Development, Business Operations, Marketing, Management; Case studies
Qualcomm Case Study: Medical Office of the Twenty First Century: MOXXI wanted to improve the safety of patients by helping to decrease the number of adverse drug interactions by minimizing transcription errors and providing alerts and reminders about prescription drug interactions and drug-disease interactions. MOXXI provided physicians with a "smart" prescription pad in the form of an HP iPAQ equipped...; Tags: Microsoft Office, Interaction, Qualcomm Inc., Prescription, PDAs, Healthcare, Vertical Industries, Benefits, Handhelds, Hardware, Enterprise Software, Software, Human Resources; Case studies