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ZDNet Resources
- The Interaction Center Platform
- The Interaction Center Platform is a powerful platform for implementing comprehensive interaction management covering not only telephone calls and faxes but also e-mail messages, Internet text chats, and Web callback requests. It also provides a smooth transition from circuit-switched telephony to voice over IP. Using the Interaction Center Platform, enterprises,...
- Tags: Interactive Intelligence, Interaction Center Platform, Fax, Call Centers, Internet, Business Services, VOIP, E-mail, Telephony, Telecom & Utilities, Customer Relationship Management (CRM), Telecommunications, It Operations, Networking, Online Communications, Enterprise Software, Software
- White papers 2005-05-25
Additional Resources
- Does the Semantic Web matter?
- My business card reads 'Technology Evangelist,' and this is a blog about the Semantic Web. So that should be an unequivocal 'Yes!' then, right? However, it's frequently worthwhile to revisit and question presumptions, beliefs and 'truths,' and the Semantic Web that dominates so much of my working...
- Tags: Web, Semantic Web, Internet, Paul Miller
- Blog posts 2008-10-07
- From the vault: Lisa demo
- From my forthcoming book, Corporations that Changed the World: Apple Inc. After a tour of the Xerox PARC Palo Alto Research Center laboratories in December 1979 and a demonstration of their Alto computer, Steve Jobs decided that the Graphical User Interface GUI was the future of computing. Apple traded...
- Tags: Apple Inc., Xerox PARC, Lisa, Productivity, Podcasts, Digital Music, Digital Media, Internet, Personal Technology, Consumer Electronics, Jason D. O\'Grady
- Blog posts 2008-10-07
- How a Mac Mini can beat a quad-core Vista behemoth (or how Apple can't write good software for Windows)
- Here's a tale of how a humble Mac Mini system outperformed my cutting-edge quad-core system. It's also a story of how Apple can't write good software for the Windows platform. by Adrian Kingsley-Hughes
- Tags: Apple Macintosh, Apple Intel Mac Mini, Apple QuickTime, Quad-core, Microsoft Windows Vista, Apple Inc., Video, 1080p, Microsoft Windows, Digital Music, Digital Media, Operating Systems, Processors, Software, Personal Technology, Consumer Electronics, Semiconductors, Hardware, Components, Adrian Kingsley-Hughes
- Blog posts 2008-10-07
- Future wireless networks could be powered by "smart lighting"
- A light bulb went off in the head of researchers at Boston University about a new wireless networking technology, which was very appropriate considering that it involves, well, light bulbs. The Smart Lighting Engineering Research Center has been created to develop technology that would allow low-powered...
- Tags: Network, Light-emitting Diode, Wireless Networking, Wireless Network, Smart Lighting Engineering Research Center, Wi-Fi, Wireless, Networking, Sean Portnoy
- Blog posts 2008-10-07
- Ask revamps for faster Web search, more relevance
- Ask.com is overhauling its Web search engine to deliver faster results and improved relevance as it bids to win share from market leader Google. NEW YORK--IAC Corp's Ask.com is overhauling its Web search engine to deliver faster results and improved relevance as it bids to win share from market...
- Tags: Google Inc., Web, Ask.com, Yahoo! Inc., Internet Search, Channel Management, Mergers & Acquisitions, Marketing, Investment, Finance, Reuters, search, Google
- News items 2008-10-07
- News to know: AMD; iPhone security; Linux; SAP
- Here are today's notable headlines. You can get News To Know via email alert and RSS daily: Sam Diaz: AMD to spin off manufacturing. Techmeme Heather Clancy: The color that shall not be named. AMD's Vertal downplays green credentials, plays up efficiency arguments ...
- Tags: Apple iPhone, Security, Information Technology, SAP AG, RIM BlackBerry, Advanced Micro Devices Inc., Linux, Service-Oriented Architecture (SOA), Microsoft Windows, Web Servers, Open Source, Operating Systems, UNIX, Strategy, Software, Web Services, Enterprise Software, Internet, Management, Larry Dignan
- Blog posts 2008-10-07
- Talkback Tuesday: Mobile Malware
- Last week I wrote two posts about why I was not concerned about mobile malware right now, but I expected mobile malware to become a problem in the near future. There were several responses to the two posts, including the following: Phatkat writes: Most...
- Tags: Mobile, Malware, Mobile Device, Mobile Malware, Spyware, Adware & Malware, Cyberthreats, Advertising & Promotion, Security, Viruses And Worms, Marketing, Adam O\'Donnell
- Blog posts 2008-10-06
- MozyPro for Mac goes public beta
- Online backup storage provider Mozy on Tuesday will roll out a public beta for MozyPro for the Mac, a new service for businesses using Apple's Mac platform. MozyPro for the Mac resembles Mozy's business lineup for Windows. It allows online backup for the Mac like its MozyHome...
- Tags: Apple Macintosh, Public Beta, Backup, MozyPro, Mozy, Desktops, Microsoft Windows, Hardware, Operating Systems, Software, Larry Dignan
- Blog posts 2008-10-06
- Startups listen up: you've got a pricing problem
- Just about every new product coming to market is being offered as a service rather than packaged software. But pricing remains something of a mystery. A while back, I started a spreadsheet that plots price points for different saas accounting offerings. At the time I concluded that no-one has figured...
- Tags: Salesforce.com Inc., Small And Medium Enterprise, Web Application, Pricing Strategy, Phil Wainewright, Pricing, Smb/Sme, Marketing Research, Marketing, Dennis Howlett
- Blog posts 2008-10-06
- Mono 2.0...why not Microsoft?
- The release of Mono version 2.0, the open source implementation of .NET that is available for use on Mac, Linux and Windows platforms, is an achievement in itself. I often wonder, however, why Microsoft has no interest in releasing a cross-platform, fully-supported version of the .NET framework themselves. by...
- Tags: Mono, Microsoft Corp., .Net, Development Tools, Open Source, Microsoft Windows, Software Development, Software/Web Development, Operating Systems, Software, John Carroll
- Blog posts 2008-10-06
- Blackberry Storm, 'Application Center' info leaked
- Wow, a whole lot of Blackberry-related news surfaced this weekend. First, the user's guide to the highly-anticipated Blackberry Storm was leaked by the ever-intrepid BoyGeniusReport, who posted exclusive images on their website. Second, and more importantly, news of the Blackberry Application Center has emerged....
- Tags: Application, Research In Motion Ltd., RIM BlackBerry, Carrier, App Center, Handhelds, Hardware, Andrew Nusca
- Blog posts 2008-10-06
- October promises to be hot month for Drupal, Mono, OpenOffice, Ubuntu
- October is promising to be a big month for open source releases. As the page on the calendar turned, Acquia launched of its commercially supported version of the popular Drupal open source social publishing system. And over the weekend, Novell-sponsored Mono project announced the...
- Tags: Mono, Ubuntu, Drupal, October, Linux, OpenOffice, .Net, Open Source, Development Tools, Operating Systems, Software, Office Suites, Software Development, Software/Web Development, Paula Rooney
- Blog posts 2008-10-06
- The top five reasons why Windows Vista failed
- On Friday, Microsoft gave computer makers a six-month extension for offering Windows XP on newly-shipped PCs. While this doesn't impact enterprise IT -- because volume licensing agreements will allow IT to keep installing Windows XP for many years to come -- the move is another symbolic nail in Vista's coffin....
- Tags: Information Technology, Microsoft Windows Vista, Microsoft Corp., IT Department, Microsoft Windows, Microsoft Windows Vista (Longhorn), Microsoft Windows XP, Operating Systems, Software, Jason Hiner
- Blog posts 2008-10-06
- IBM launches beta of 'Bluehouse,' eyes Cisco's WebEx
- IBM will announce Monday that it is launching a beta of "Bluehouse," a social networking and collaboration service designed to link businesses with various partners. The move, part of a broader effort to define IBM's cloud computing strategy, will put it in direct competition with Cisco's collaboration...
- Tags: WebEx Communications Inc., Collaboration, Beta, Cisco Systems Inc., IBM Corp., Cloud Computing, Larry Dignan
- Blog posts 2008-10-05
- Forrester: There's really no such thing as "green IT"
- News flash. In a recent report called "Is Green IT Your Emperor With No Clothes?," market research house Forrester is advising IT managers to forget about the notion that there's any such thing as TRULY green technology. Yes, folks, it's part of that green tech backlash that we've all been...
- Tags: Asset, Green Technology, Information Technology, Green IT, Forrester Research Inc., Energy Consumption, Asset Management, Strategy, Operational Planning, Business Operations, Management, Heather Clancy
- Blog posts 2008-10-05
- Lenovo ThinkPad SL400
- Take the ThinkPad R series, remove the internal roll cage and the TPM chip, add dedicated GeForce graphics, an HDMI port, and a glossy lid, and you get the ThinkPad SL400. This 14-inch laptop is Lenovo's play for small business buyers, trading in enterprise features such as the aforementioned security...
- Tags: Notebooks, Lenovo ThinkPad, IBM ThinkPad, ThinkPad SL400, lid, Lenovo Group Ltd.
- Product reviews 2008-10-03
- Velocity 103
- We've seen plenty of Windows Mobile devices in our day, and at times they all start to blur together--same story, just different packaging. However, back at CTIA Spring 2008, a new company called Velocity Mobile caught our eye, impressing us with a fresh approach to the user interface. Recognizing that...
- Tags: Smart phones, Keyboards, Cellular phones, Monitors & displays, Handhelds, Velocity, Velocity 103, High Tech Computer Corp., HTC Touch
- Product reviews 2008-10-03
- Panasonic Viera TH-58PZ800U
- The big-screen HDTV arena is still owned by rear-projection models, but with every passing year flat-panel versions, especially plasmas, fall in price and become attractive targets for folks seeking massive home theater pictures. But prices haven't fallen far enough yet for most people, so for the foreseeable future big-screen plasmas...
- Tags: Quality, TV & Home Theater, TVs, plasma, Panasonic, Panasonic TH-58PZ800U, THX Display Certification
- Product reviews 2008-10-03
- EIC podcast: Tech economy turmoil; Cloud computing; Citizen journalism fails
- On this week's EIC squared podcast, Dan and I talk about the economy's impact on the tech sector, cloud computing and citizen journalism following the fake Steve Jobs heart attack story. On the economy Dan and I covered a lot of waterfront. We talked about technology spending...
- Tags: Podcast, Citizen Journalism, Cloud Computing, Larry Dignan
- Blog posts 2008-10-03
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White Papers and Webcasts
With key platform innovations built-in, the Intel Xeon processor 7400 series offers more headroom, reliability, and the highest expandability for large-scale server consolidation.
