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Legal Industry Software Provider Boosts Revenue 22% With WebInteractive Remote Support Software: Known for its Prevail Case Management System software, Practice Technology has forged a legal industry reputation for creating straightforward programs that help thousands of legal professionals work faster, easier, and more efficiently by tracking a great deal of client information right on the computer, and then using that information to...; Tags: Revenue, Industry, Inter-Tel Inc., Remote Administration, Strategy, Management; Case studies
MedQuest Saves Hospitals and Patients Valuable Time Using WebDemo Web Conferencing Software: MedQuest's customers range in size from stand-alone clinics to hospitals of 25 beds to 1,000 beds. In order to extend MedQuest's technical services, the company wanted software to help technical support resolve issues as quickly as possible. To do so, the firm needed collaboration software that used standard Web-based connections...; Tags: Software, Web, Patient, Hospital, Software Product, Inter-Tel Inc., MedQuest, Tools & Techniques, Channel Management, Healthcare, Management, Marketing; Case studies
MedicWare Chooses Award-Winning Linktivity WebDemo Web Conferencing Software Over Competing Hosted Services for Its Pricing and Ease of Use: For more than 14 years, MedicWare has provided outpatient clinics and private medical practices with a comprehensive and accurate EMR system. MedicWare's staff needed a Web conferencing solution that would allow it to stand out in a highly fragmented market. It had used two respected application service provider ASP vendors...; Tags: Software, Ease Of Use, Linktivity, Inter-Tel Inc., Pricing Strategy, MedicWare, Application Service Providers (ASPs), Web Conferencing, Web Hosting, Business Services, Tools & Techniques, Pricing, Internet, Management, Marketing; Case studies
Symmetry Software, a Market Leader in Functional and Practical Software Solutions for Payroll Issues and Challenges, Increases Sales and Efficiency Utilizing Linktivity's WebDemo: Symmetry Software, a leader in payroll related software applications for the Internet and Corporate Intranets, was searching for a way to easily customize its software solutions for companies' payroll departments. All too often, Symmetry would spend a significant amount of time demonstrating to prospective companies the functions of its paycheck...; Tags: Software, Symmetry, Linktivity, Leader, Payroll, Software Solutions Inc., Inter-Tel Inc., Sales, Operational Accounting, Finance; Case studies
Open Solutions Inc. Utilizes Linktivity's WebDemo and WebInteractive: Open Solutions Inc. OSI, a leader in Customer Relationship Management CRM and Enterprise Resource Planning ERP had been searching for a simple, cost-effective way to pre-qualify customers. Company executives were spending a lot of time and resources on travel to visit potential customer locations, but not closing a sufficient amount...; Tags: Linktivity, Inter-Tel Inc., Web Conferencing, Sales Strategy, Enterprise Resource Planning (ERP), Enterprise Software, Servers, Internet, Sales, Software, Hardware; Case studies

Teleflex Incorporated Boosts Productivity With Linktivity's WebDemo and WebInteractive: Teleflex Incorporated, a chief, global supplier of engineered products, had been searching for a conferencing solution that would streamline company-wide training and develop a cohesive sales force. With offices around the globe from Mexico to Germany to Asia, Teleflex was spending a lot of time and resources on travel to...; Tags: Linktivity, Inter-Tel Inc., Sales Strategy, Sales Force Management, Workforce Management, Web Conferencing, Sales, Human Resources, Internet; Case studies
Top Tax Software Company Leverages Business Communications and Customer Relations With Linktivity's WebDemo: ATX Inc., a leading tax software company, was searching for a solution that would allow them the ability to gain control of customers' desktops, in order to conduct diagnostic work and fix problems that would either take a long time to resolve, or that were beyond the technical expertise of...; Tags: Linktivity, Inter-Tel Inc., Taxes, Productivity, Free Trade, Workforce Management, Web Conferencing, Financial Planning, Finance, Human Resources, Internet; Case studies
e-Collaboration Tools: Not Just for the Big Boys Anymore: Until recently, only large companies could take advantage of on-line collaboration tools (also known such as e-conferencing or Web conferencing solutions) and their associated benefits. Prohibitively high technology costs and the hurdle of complex implementation have kept smaller companies from taking advantage of the benefits of Web conferencing, which include...; Tags: Inter-Tel Inc., Web Conferencing, Benefits, Internet, Human Resources; Case studies
Software Company Spreads Globally Without Expanding Sales Force: Chafin, Goetz and Williams, Inc., is a software company that wanted big reach. It found a solution to broaden its sales capacity without expanding its staff through WebDemo by Linktivity. CGW's flagship product, EnterpriseTwo (e2), is a tightly integrated suite of supply chain solutions for processing and managing. With customers...; Tags: Supply Chain, Sales Force, Inter-Tel Inc., CGW, Sales Strategy, Sales Force Management, Supply Chain Management (SCM), Sales, Enterprise Software, Software; Case studies
Gevity HR Cuts the Cost of Training: Gevity HR, a Bradenton, FL-based human resources outsourcing firm, was spending a fortune bringing managers back to headquarters for monthly software training sessions. The company wanted to cut the cost of training on the company's enterprise resource planning software. The company cut travel costs by two-thirds by switching to a...; Tags: Software, Inter-Tel Inc., Training, Gevity HR, WebDemo Server, Workforce Management, Human Resources; Case studies
Cal State University Uses WebDemo to Remotely 'Show and Tell' Tech Support Solutions to Faculty and Staff: California State University, San Bernardino CSUSB is the sole public regional university serving the Riverside and San Bernardino counties of Southern California. The university realized that help desk personnel are often called on to explain the "nuts and bolts" of PC fixes to non-technical callers. These fixes burn valuable time...; Tags: University, San Bernardino, Inter-Tel Inc., Help Desk, Call Centers, Smb/Sme, Tools & Techniques, It Operations, Management; Case studies
CEO Software Shortens Sales Cycle, Reduces Training Costs Via WebDemo Online Conferencing Tool: Founded in 1985, CEO Software Inc. is the recognized leader in event management software. While CEO Software's products have made life easier for meeting planners the world over, selling and servicing the company's many customers is often anything but a snap. Presentations must be made to prospects who are sometimes...; Tags: Software, Inter-Tel Inc., Training, CEO, Workforce Management, Tools & Techniques, Human Resources, Management; Case studies
University of Phoenix MBA Students Put WebDemo Through the Paces, Give Online Collaboration Tool Top Marks: The University of Phoenix UOP offers degree and certificate programs that are designed specifically for working professionals. With condensed curriculums, many UOP degree programs demand logged study hours from students, who gather outside of the classroom in "learning teams". While students are free to schedule these study groups at their...; Tags: MBA, Phoenix Technologies, Online Collaboration, Student, Inter-Tel Inc., WebDemo, Team Management, Management; Case studies
CRM Software Developer Advanced Concepts Augments Customer Communications With WebDemo Online Conferencing and Collaboration: As a developer of Customer Relationship Management CRM software, Advanced Concepts is constantly thinking about its own interaction with customers. Another division of Advanced Systems develops TRAVERSE financial accounting software enhancements, and it was inevitable for the two successful products to become integrated. However, introducing these revolutionary new capabilities also...; Tags: Software, Developer, Collaboration, Product, CRM Software, Inter-Tel Inc., CRM, Tools & Techniques, Financial Accounting, Management, Finance; Case studies
Digital River Improves Sales and Reduces Costs With Linktivity's WebDemo Online Conferencing and Collaboration Software: Digital River, a leading global e-commerce outsource provider, supplies small to mid-sized business and large enterprises with complete e-commerce systems and services. Because of the large number of extensive product demonstrations that Digital River regularly performs for prospective and existing clients, it's important that the company uses a cost-effective and...; Tags: Software, Collaboration, Linktivity, River, Inter-Tel Inc., E-business, Web Technology, E-business/E-Commerce, Sales Strategy, Internet, Sales; Case studies
Network Orange Saves Time and Money Using WebDemo Collaboration Software With Customers: Network Orange, Inc. has an important service to sell: Technology that is used for the on-going testing and monitoring of 9-1-1 emergency networks that telephone companies rely upon every day. Each Network Orange customer has its own unique needs, requiring continual support from the company. However, with its headquarters located...; Tags: Orange PCS, Network, Inter-Tel Inc., Sales Strategy, Networking, Sales; Case studies
Information Technology Group Increases Productivity and Customer Service With Linktivity's WebInteractive: Information Technology Group, Inc. is a southern California-based technology consulting firm specializing in accounting software, custom programming, network design and implementation, training and support had been searching for a customer support software solution that would increase productivity and support customers on a national level. The consulting firm chose WebInteractive customer...; Tags: Software, Customer Service, Consulting Company, Linktivity, Information Technology, Software Solution, Inter-Tel Inc., Tools & Techniques, Help Desk, Financial Services, Management, It Operations; Case studies
College Center for Library Automation Selects WebInteractive for Remote Support: Established in 1989 by the Florida Legislature, the College Center For Library Automation, that provides service and leadership in automated library and information resources to enhance the educational experience at Florida's 28 community colleges wanted to transition from a main-frame-based system of library automation to a Web-based client-server approach for...; Tags: Inter-Tel Inc., Training, Remote Support, Automation, Remote Administration, Workforce Management, Human Resources; Case studies
Top Tax Software Company Leverages Business Communications and Customer Relations With Linktivity's WebInteractive: ATX Inc., a leading tax software company, was searching for a solution that would allow them the ability to gain control of customers' desktops, in order to conduct diagnostic work and fix problems that would either take a long time to resolve, or that were beyond the technical expertise of...; Tags: Linktivity, Inter-Tel Inc., Taxes, Productivity, Free Trade, Workforce Management, Web Conferencing, Financial Planning, Finance, Human Resources, Internet; Case studies
Southwest Telecommunications Cooperative Boosts Productivity With WebInteractive and WebDemo: Southwest Telecommunications Cooperative's staff is required to provide payroll, finance, network and technical support, maintenance of ITV connections, studios and switching centers to its cooperative members, which covers 21 counties and over 14,000 square miles. The significant amount of time spent on travel and administrative projects, made it next to...; Tags: Distance Learning, Server Software, Inter-Tel Inc., Telecommunications, E-learning, Telephony, Productivity, Servers, Enterprise Software, Software, Networking, Hardware; Case studies