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- Sales Force Automation Comparison Guide
- Inside CRM's analysts have compiled this comprehensive Comparison Guide that features the top 10 industry SFA providers. This guide offers solutions to help sales and marketing to continue to sell and generate leads and grow revenue in these turbulent economic times.
- Tags: Inside CRM, Sales Force, SFA, Sales Force Automation (SFA), Sales Strategy, Customer Relationship Management (CRM), Sales Force Management, Enterprise Software, Software, Sales
- White papers 2008-05-15
- On-Premise CRM Comparison Guide
- If your business needs the flexibility offered by an in-house CRM system, your first step should be to research offerings from some of the industry's biggest vendors. Find out how different solutions address different features, how much you can expect to pay and what kind of technology infrastructure you need...
- Tags: Inside CRM, SFA, Sales Force Automation (SFA), Customer Relationship Management (CRM), Enterprise Software, Software
- White papers 2008-05-14
- Automating the Acquisition Process with Enterprise Level CRM--Moving beyond tracking contacts and leads, tasks and activities
- In large companies, CRM has been great at helping you track contacts and leads, tasks and activities. But one of the most important yet challenging aspects of a complex sales, marketing and contact center organization is the process of turning leads into customers. With a lot of moving...
- Tags: Acquisition, Inside CRM, CRM, Sales Strategy, Customer Relationship Management (CRM), Sales Force Management, Advertising & Promotion, Call Centers, Enterprise Software, Sales, Software, Marketing, It Operations
- White papers 2007-10-21
- Hosted CRM Vendor Comparison Guide
- Hosted CRM solutions make up a sizable portion of the growing CRM market. This guide breaks down the major players (Salesforce.com, RightNow Technologies, NetSuite, and Oracle) so you can quickly and easily compare the features and costs of each. Points of comparison include: Pricing per User...
- Tags: Hosted CRM, Inside CRM, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers 2007-07-23
Additional Resources
- Get ready for Oracle's 100 days of press releases aka innovation
- It's a while since I read Bruce Richardson, chief research officer at AMR but a couple of his most recent posts rang bells with me. The first: Who Drives Software Innovation? The “Best-of-Breed vs. Giants†Debate raises a donkey's year old discussion where he concludes: Call me cynical, but...
- Tags: Innovation, Oracle Corp., Bruce, Simon Wardley, Leadership, Strategy, Management, Dennis Howlett
- Blog posts 2009-06-25
- What really happened with SAP Business ByDesign?
- Many of us who have been following the SAP Business ByDesign saga have used a combination of first hand accounts, intuition, inference and plain guess work to figure out what's been going on with the product. Or is it service? As far as I can gather, those commenting in detail...
- Tags: Team, SAP NetWeaver, SAP AG, BYD, Engineers, Team Management, Web Services, Middleware, Enterprise Software, Management, Software, Dennis Howlett
- Blog posts 2009-06-22
- Collaborative Networks vs Social Networks
- During a telephone conversation between us last week Aaron Fulkerson of MindTouch said he was going to pick up on my Collaboration Networks meme, and he has now produced a solid post on this topic. Aaron takes on the number one issue plaguing...
- Tags: Social Networking, Web, Network, Tool, Aaron, Information Fabric, Collaborative Network, Collaboration, Productivity, Groupware, Networking, Enterprise Software, Software, Oliver Marks
- Blog posts 2009-06-08
- Core2 CRM 1.1.0.3 (Windows)
- Core2 CRM is the easiest and most flexible Customer Relationship Manager. A perfect multi-user, cross-platform solution for getting your company's data centralized, organized and secured. Now your entire company can manage all your company and individual contacts, letters, faxes, e-mail correspondence history, group calendaring, employee task lists, letter and e-mail...
- Tags: Microsoft Windows, CRM, Productive Computing, Core2 CRM, E-mail, Online Communications
- Software downloads 2009-05-28
- Surviving and thriving: or why MISO has it (mostly) wrong
- Microsoft, IBM, SAP and Oracle collectively make up what Irregulars call MISO. Harsher critics might think they are the Four Horsemen of the Apocalypse. Whichever your chosen position I am coming to the view that the way they are going to market is wrong for the conditions in which we...
- Tags: CIO, Oracle Corp., Social Computing, SAP AG, IBM Corp., MISO, Vendor Response, David Dobrin, Vertica, Social Networking, Strategy, Online Communications, Marketing, Advertising & Promotion, Management, Dennis Howlett
- Blog posts 2009-05-21
- Core2 CRM 1.1.0.3 (Mac)
- Core2 CRM is the easiest and most flexible Customer Relationship Manager. A perfect multi-user, cross-platform solution for getting your company's data centralized, organized and secured. Now your entire company can manage all your company and individual contacts, letters, faxes, e-mail correspondence history, group calendaring, employee task lists, letter and...
- Tags: Apple Macintosh, Intuit QuickBooks, CRM, Productive Computing, Core2 CRM, E-mail, Online Communications
- Software downloads 2009-05-19
- News to know: Windows 7; RIM; Botnet hijack; Amazon
- Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Ed Bott: What to expect from Windows 7. Gallery right Mary Jo Foley: So many Microsoft codenames, so little time... The...
- Tags: Research In Motion Ltd., Microsoft Windows 7, Antitrust, AT&T Corp., Amazon.com Inc., Amazon Kindle, Microsoft Windows, Corporate Law, Security, Operating Systems, Software, Business Operations, Larry Dignan
- Blog posts 2009-05-05
- News to know: Swine flu; Microsoft; Windows 7; iPhone and Verizon
- Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Andrew Nusca: Swine Flu: Where to find virus, track outbreak, learn symptoms, more Harry Fuller: Swine flu and the enviornment? Mary Jo...
- Tags: Apple iPhone, Facebook, Microsoft Windows 7, Verizon Communications Inc., Apple Inc., Microsoft Corp., Microsoft Windows, Microsoft Windows XP, Operating Systems, Software, Larry Dignan
- Blog posts 2009-04-28
- Enterprise 2.0 promise is years off...if it materializes
- At the risk of bringing the wrath of the Enterprise 2.0 fans crashing around this blog I'm taking a deliberately contrarian view of Dion Hinchcliffe's recent Determining the ROI of Enterprise 2.0. My intention is not to upend Dion's argument but to expand upon the issues....
- Tags: Collaboration, Blog, ROI, Enterprise 2.0, E2.0, Hugh MacLeod, Roi/Tco, Finance, Managerial Accounting, Dennis Howlett
- Blog posts 2009-04-13
- Partner Grows 1000 Percent Over Three Years With Focus on CRM Solutions
- Customer Effective delivers Customer Relationship Management CRM solutions based exclusively on Microsoft Dynamics CRM. The Microsoft Gold Certified Partner uses the product to help customers develop and support the relationships that are critical in today's competitive market, especially in the professional services industry. For customer Dixon Hughes - a top...
- Tags: Microsoft Dynamics, CRM Solution, Microsoft Dynamics CRM, Microsoft Corp., CRM, Microsoft Gold Certified Partner, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Case studies 2009-03-24
- Sword Ciboodle - Yes, That's Their Real Name
- I'm in Chicago, which outside of New York (once a New Yorker, always one), is my favorite U.S. city. I lived here for 22 years more or less and when I come here I feel totally at home. I do. Its that feeling that I know you know - you're...
- Tags: U.S., Customer Service, Principal, Customer, Health Care, CRM, Customer Relationship Management (CRM), Vertical Industries, Advertising & Promotion, Benefits, Healthcare, Product Marketing, Enterprise Software, Software, Marketing, Human Resources, Paul Greenberg
- Blog posts 2009-03-19
- The battle for the social enterprise: Jive makes its move
- Jive Software wants to be the backbone for all things collaborative in the enterprise, but it could run ultimately into tough competition from the likes of Microsoft, Oracle and IBM. On Tuesday, Jive launched Social Business Software SBS 3.0, a suite it calls an enterprise class armada...
- Tags: Oracle Corp., Microsoft Corp., Enterprise, IBM Corp., Social Business Software 3.0, Jive Social Business Software 3.0, Oliver Marks, Sales Strategy, Collaboration, Groupware, Sales Force Management, Enterprise Software, Sales, Software, Larry Dignan
- Blog posts 2009-03-10
- All that Jive: Putting the 'social' into business software
- Jive Software announced the latest iteration of their Clearspace product today, and it has expanded significantly in size and scope. From origins as a forums and instant messenger vendor, Jive in 2006 launched 'Clearspace', a single application with wikis, blogs, discussions, instant messaging,...
- Tags: Software, Microsoft Windows Small Business Server, Collaboration, Business Software, SBS 3.0, Jive SBS 3.0, Tools & Techniques, Management, Oliver Marks
- Blog posts 2009-03-09
- Survey says: Cloud computing proving to be a two-edged sword in a down economy
- Survey says: Cloud computing proving to be a two-edged sword in a down economyToo much hypeRemember when everyone said "client/server" computing was going to kill the mainframe? Yeah that was before something called the Internet took off. Of course such idealistic notions forgot to consider the fact that if you...
- Tags: Virtualization, cloud computing, Survey Says, two-edged sword, sword, survey
- Discussion threads 2009-03-09
- News to know: Congress; Newser; Apple; VMware; High-speed rail
- Harry Fuller: Confronting Congressional hypocrisy The U.S. is losing it Tom Steinert-Threlkeld: Newser Versus The New York Times, Revisited: Who's Copying Whom? Andrew Nusca: Apple director: 'no change' in Jobs' plans Sam Diaz: No Twitter blasts...
- Tags: Google Inc., Dana Blankenhorn, U.S. Congress, Mary Jo Foley, Apple Inc., VMware Inc., Sam Diaz, Netbooks, Nettops & MIDs, Cloud Computing, E-mail Providers, Strategy, Hardware, Internet, Management
- Blog posts 2009-02-26
- Facebook slammed, Google and Apple continue to get free pass?
- Far be it of me to downplay the impact of activists on the Facebook ToS issue but it raises interesting questions about why some companies get pilloried while others seemingly get a free pass. There is no need for me to rehash the story as Techmeme is...
- Tags: Google Inc., Facebook, Apple Inc., Goodness, Podcasts, Advertising & Promotion, Internet, Marketing, Dennis Howlett
- Blog posts 2009-02-18
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