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Sales Force Automation Comparison Guide

Inside CRM's analysts have compiled this comprehensive Comparison Guide that features the top 10 industry SFA providers. This guide offers solutions to help sales and marketing to continue to sell and generate leads and grow revenue in these turbulent economic times.

Tags: Inside CRM, Sales Force, SFA, Sales Force Automation (SFA), Sales Strategy, Customer Relationship Management (CRM), Sales Force Management, Enterprise Software, Software, Sales

White papers 2008-05-15

On-Premise CRM Comparison Guide

If your business needs the flexibility offered by an in-house CRM system, your first step should be to research offerings from some of the industry's biggest vendors. Find out how different solutions address different features, how much you can expect to pay and what kind of technology infrastructure you need...

Tags: Inside CRM, SFA, Sales Force Automation (SFA), Customer Relationship Management (CRM), Enterprise Software, Software

White papers 2008-05-14

Automating the Acquisition Process with Enterprise Level CRM--Moving beyond tracking contacts and leads, tasks and activities

In large companies, CRM has been great at helping you track contacts and leads, tasks and activities. But one of the most important yet challenging aspects of a complex sales, marketing and contact center organization is the process of turning leads into customers. With a lot of moving...

Tags: Acquisition, Inside CRM, CRM, Sales Strategy, Customer Relationship Management (CRM), Sales Force Management, Advertising & Promotion, Call Centers, Enterprise Software, Sales, Software, Marketing, It Operations

White papers 2007-10-21

Hosted CRM Vendor Comparison Guide

Hosted CRM solutions make up a sizable portion of the growing CRM market. This guide breaks down the major players (Salesforce.com, RightNow Technologies, NetSuite, and Oracle) so you can quickly and easily compare the features and costs of each. Points of comparison include: Pricing per User...

Tags: Hosted CRM, Inside CRM, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software

White papers 2007-07-23

Additional Resources

The 'social enterprise' comes of age

Enterprise 2.0 blog....Have you ever read the blog "Original Thinking" by Dennis Stevenson over on ITToolbox.com? It has some interesting ideas about Enterprise 2.0 that may make for a good article or two.My view on the SAP approachI may be wrong, but I don't see any room for for...

Tags: Groupware, social enterprise, collaboration, Oracle Corp., SAP AG, enterprise social computing, IBM Corp.

Discussion threads 2009-11-24

Salesforce Chatter: Facebook for the Enterprise

Salesforce is announcing today a Salesforce Chatter, an enteprise collaboration application akin to Facebook. The move puts SalesForce in competition with offerings from other providers, including IBM Lotus. Here's what's being delivered. Features: Profiles: Just like profiles on popular consumer-oriented social networking sites, Salesforce Chatter profiles include...

Tags: Salesforce.com Inc., Facebook, Platform, App, Force.com, Sales Force Management, Sales, Dave Greenfield

Blog posts 2009-11-18

Enteprise 2.0 - the non-debate

Mega-Corps & the worldThere is life beyond the Mega-Corp droneculture where management punishes theworker ants for a mistake and threatensthem with layoffs and pay cuts.No thanks, small enterprise businessis the groundwork, big mega-corpsare puppet shells with CEO's pullingthe strings.RE: Enteprise 2.0 - the non-debateWell putRE: Enteprise 2.0 - the non-debateUnfortunately...

Tags: Enterprise resource planning (ERP), Enteprise 2.0, Enterprise 2.0

Discussion threads 2009-11-05

Enterprise 2.0 - the non-debate

If I'd paid the full whack $2,495 to attend the Enterprise 2.0 conference I'd be demanding at least a partial refund. It seems the 'Enterprise 2.0 - what a crock' debate was less than a damp squib and more like a feeble whimper. Here's the back story: ...

Tags: Enterprise 2.0, Dennis Howlett

Blog posts 2009-11-05

News to know: AT&T; Apple; Google; Verizon; Microsoft

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Dancho Danchev: Weak passwords dominate statistics for Hotmail's phishing scheme leak Larry Dignan: The Android army: Verizon Wireless, Google...

Tags: Google Inc., Microsoft Windows Mobile, Verizon Communications Inc., AT&T Corp., Apple Inc., Microsoft Corp., Wireless, Wireless Coverage Data, Microsoft Windows, Mobile Operating Systems, Operating Systems, Microsoft Windows 7, Wireless And Mobility, Handhelds, Wi-Fi, Mobile Applications, Software, Hardware, Larry Dignan

Blog posts 2009-10-07

Salesforce.com and CODA hook up

Salesforce.com and CODA (via its parent Unit 4 Agresso) are hooking up to create FinancialForce.com. While financial details of the arrangement were not revealed, Salesforce.com is a minority stakeholder in the new company. From the blurbs: The CODA 2go team and products have transferred to FinancialForce.com, which will...

Tags: Salesforce.com Inc., CODA, FinancialForce.com, Sales Force Management, Sales, Dennis Howlett

Blog posts 2009-09-30

Moderated Knowledge Sharing Bases

There's so much going on in the cloud world you need air traffic control to figure out what solutions to your problems are safe to bring to earth and put to work. The instant gratification world of cloud - select solution> apply credit card to...

Tags: Collaboration, Knowledge, Knowledge Base, MindTouch Collaborative Knowledge Base, Wiki, Strategy, Networking, Online Communications, Management, Oliver Marks

Blog posts 2009-09-09

Open-Xchange and Social Networking

they may not want their organizational data out there ...... but it already is anyhow.Organizations' social graph - much more than just their org chart ... - is neatly reflected in all the job titles, departmental information etc. you already find in abundance on social network servers all over the...

Tags: social networking, network, Open-Xchange

Discussion threads 2009-08-17

News to know: Microsoft; Apple; Google; Hack attacks

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Mary Jo Foley: What's Microsoft's next billion-dollar business? (Hint: it's not search) Microsoft denies holding up Win 7 tools...

Tags: Google Inc., Apple Inc., Microsoft Corp., Attack, Netbooks, Nettops & MIDs, Corporate Governance, Microsoft Windows 7, Spyware, Adware & Malware, Cyberthreats, Apple Mac OS, Keyboards, Hardware, Business Operations, Corporate Law, Security, Operating Systems, Software, Peripherals, Larry Dignan

Blog posts 2009-08-04

Inside Curve: Lane Bryant Scores Plus Plus

Who doesn't love style and fashion?  Well, I suppose I don't love fashion, judging from my incredibly poor clothing selection skills (I rely 100% on my wife, who has mad skills when it comes to picking out good looking clothes) but I am in love with style. I love to...

Tags: Apparel, Exclusion, Community, Brand, Women, Network, American Eagle, Bebe, Curve, Jay, Kate Moss, Gender And Diversity, Social Networking, Branding, Human Resources, Online Communications, Marketing, Advertising & Promotion, Paul Greenberg

Blog posts 2009-08-03

Dead Finger Tech: MLB At Bat + MLB iPhone App = Summer Bliss

If you've been reading ZDNET blogs much this week, you'll notice that there are a lot of a lot of them that are called "Dead Finger Tech" and then there is some piece of technology that follows.  Us'n ZDNET bloggers have been asked to name that one piece of technology...

Tags: Apple iPhone, MLB, Video, Games, Personal Technology, Paul Greenberg

Blog posts 2009-07-27

Coca-Cola Teaches The World To....

"Participating in the community of the consumer." I love that phrase.  That's the way Jim Keyes, Blockbuster CEO described their Facebook group - which is for the most part, despite all our conversations to the contrary, is what most people think of when you say "community" or "social network"...

Tags: Facebook, Fan, Coca-Cola Co., Beverage, Customer, Machine, Coke, Coca-Cola Freestyle, Food & Beverage, RFID, Manufacturing, Wireless And Mobility, Security, Biometrics, Paul Greenberg

Blog posts 2009-07-15

Time to Put A Stake in The Ground on Social CRM

Time to Put A Stake in The Ground on Social CRMThe clarion call it is!Paul, this certainly is the clarion call for action!Am glad you picked up the threads of this fight a couple of weeks back & hope that you have put an end to the bickering! :)I am...

Tags: Advertising & Promotion, Enterprise software, Social CRM

Discussion threads 2009-07-06

Get ready for Oracle's 100 days of press releases aka innovation

It's a while since I read Bruce Richardson, chief research officer at AMR but a couple of his most recent posts rang bells with me. The first: Who Drives Software Innovation? The “Best-of-Breed vs. Giants” Debate raises a donkey's year old discussion where he concludes: Call me cynical, but...

Tags: Innovation, Oracle Corp., Bruce, Simon Wardley, Leadership, Strategy, Management, Dennis Howlett

Blog posts 2009-06-25

What really happened with SAP Business ByDesign?

Many of us who have been following the SAP Business ByDesign saga have used a combination of first hand accounts, intuition, inference and plain guess work to figure out what's been going on with the product. Or is it service? As far as I can gather, those commenting in detail...

Tags: Team, SAP NetWeaver, SAP AG, BYD, Engineers, Team Management, Web Services, Middleware, Enterprise Software, Management, Software, Dennis Howlett

Blog posts 2009-06-22

Mobile Prospector- Gold (annual) (Mobile)

Now there is a simple way for you to obtain key information and contacts from today''s most sought after businesses and executives - wherever you happen to be. Walk into your next meeting with all of the pertinent information you need - right at your fingertips.You get 37 million prospects...

Tags: Phone, Mobile, Mobilesynch, It', Advertising & Promotion, Pricing, Telecom & Utilities, Business Intelligence, E-mail, Tools & Techniques, Databases, Enterprise Software, Marketing, Software, Data Management, Online Communications, Management

Software downloads 2009-06-11