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ING Taiwan Gains Greater Visibility of Financial Performance, Improves Forecasting Capability

ING Taiwan wanted to eliminate the need for financial and management data to be consolidated multiple times during the data collection process and avoid storing financial and management information in Microsoft Excel spreadsheets, so that data can be easily retrieved and shared across the business. The challenge was to provide...

Tags: Oracle Corp., Financial, Forecasting, ING Group, Financial Accounting, Finance

Case studies 2009-04-01

ING Renault F1 Team Takes 1st Place with Symantec Enterprise Vault and NetApp

View this Webcast to hear why and how joint customer Renault Formula 1 implemented Symantec Enterprise Vault EV and NetApp storage for email archival and discovery for over 400,000 messages a week! Organizations are challenged to manage the growth of their unstructured information within email, file systems,...

Tags: Team, Symantec Corp., Renault, NetApp, ING Group, E-mail, Team Management, Security, Online Communications, Management

Webcasts 2009-01-15

ING Direct Canada Enhances Marketing Campaigns With SAS

ING DIRECT Canada provides simple banking products with no fees and great rates that it says have helped Canadians earn more than $3 billion in interest since it started more than a decade ago. ING DIRECT's no-frills, innovative banking model requires a sophisticated marketing approach to attract and retain clients....

Tags: SAS Institute, ING Group, ING DIRECT, Banking, Marketing Research, Financial Services, Marketing

Case studies 2008-10-01

Phishing, Pharming, and Vishing, Oh My! a Guide to the "INGs" and How to Remain Protected

More recently, a New York Times article highlighted the flaw and the resulting leaks in the "Cobbled-together patch." The flaw in the DNS Domain Name System, which acts like the Internet's telephone book, could allow Internet traffic to be secretly redirected so thieves could, for example, hijack a bank's Web...

Tags: Pharming, Flaw, Phishing, Computer, ING Group, Perimeter eSecurity, Productivity, Domain Names, Security, Internet

Webcasts 2008-09-11

ING Improves File Transfer and Interoperability With Business Process

ING Investment Management is one of the world's largest investment managers and globally administers more than U.S.$500 billion in assets across 33 countries. In the U.S., ING was looking for a sourcing partner to provide enhanced back-office capabilities. It selected The Bank of New York Mellon BNYM, but needed a...

Tags: Business Process, Interoperability, Microsoft Corp., ING Group, ING Investment Management, Operational Accounting, Finance

Case studies 2008-09-01

Phonetracker4Free (Mobile)

Received SMS are checked for location statements by Phonetracker4free and transferred to GMM independently. GMM displays the location on a map or by satellite images, and takes over the routing to the destination if necessary. To request a position report only send the text message > *PHONETRACKER* Request < to...

Tags: Mobile, ING Group, Received SMS, Advertising & Promotion, Marketing

Software downloads 2008-07-26

ING Chile Consolidates Information and Improves Budgeting Processes

ING Chile wanted to implement a flexible IT infrastructure on one unified platform, to systematize the budgeting process and consolidate reliable financial information, permitting quick and efficient development of its 3 years budget (MTP - Medium Term Plan). The challenge was to eliminate manual processes and reprocessing of information, to...

Tags: Oracle Corp., Financial, Budgeting, ING Group, ING Chile, Financial Accounting, Financial Services, Finance

Case studies 2008-02-01

ING Asia/Pacific Improves Analysis Capabilities and Accelerates Reporting Processes

ING Asia/Pacific's Investment Management division was looking for a flexible data gathering and reporting tool. In addition, its Japanese operations needed a data warehouse that could capture, consolidate, store, and compute vast amounts of data for analysis and decision-making activities. To meet its growing reporting and analysis challenges, ING Asia/Pacific...

Tags: Hyperion Solutions Corp., Oracle Corp., Hyperion Essbase, Analysis, ING Group, ING Asia/Pacific, Tools & Techniques, Management

Case studies 2007-08-01

ING Direct Opens New Frontiers Via Mars Project for Mortgages in the UK

Three years ago, ING Direct launched a highly successful savings product in the UK. Key tenets of the product were keen pricing, excellent customer service and high levels of automation. The bank wanted to repeat the success on a much more complex process - Mortgages. Critical success factors included convenience...

Tags: Capgemini, ING Group, UML, Mortgages, Software Development, Ooa/Ood/Oop, Software/Web Development, Finance, Capital Structures

Case studies 2006-11-13

Panorama Perfect Lite 1.6.2 (Windows)

Program for creating perfect panoramic photos. This program was designed to stitch multiple photos taken from hand without using a tripod. The non-horizontal panoramic photos are automatically bended to fix the deformation. The transition area can be easy edited. Limited size of created panoramic picture.

Tags: Microsoft Windows, Photograph, ING Group

Software downloads 2005-12-26

Chart3D 7.3 (Windows)

This is a program for 3D chart creation. This program allows you to display data in the colored 3D chart. You can edit plenty of the chart properties, copy and paste the charts into other programs. The program uses OpenGL graphic. Version 7.3 may include unspecified updates, enhancements, or bug...

Tags: Program, 3D, ING Group, Microsoft Windows, Operating Systems, Software

Software downloads 2005-12-13

WebGen.cz 602.225 (Windows)

WebGen.cz is application for generation HTML pages in the form of: electronic catalogue, e-store, presentation pages, editorial system. Generated HTML code is possible to publish on Internet or record on other data carrier. In the trial version, you only have access to 1 dynamic column, 2 superior to section in...

Tags: HTML, ING Group, WebGen.cz, Internet, Microsoft Windows, Operating Systems, Software

Software downloads 2003-03-12

ING Service Centre Budapest: Process Visibility Ensures Service Delivery Excellence

Real-time visibility into its processes enables ING Service Centre Budapest to precision-tune its resource allocation in line with business requirements. The underlying solution - HP OpenView Service Desk Process Insight - supervises the execution of workflows in real time, generating alerts for corrective action as soon as handling times along...

Tags: Hewlett-Packard Co., ING Group, Service Level Management, Process Improvement, Utility Computing, It Management, It Operations, It service Management, Quality, Business Operations

Case studies

Oracle and Accelior Help ING Lease Streamline Business Processes and Improve Overall Process Efficiency

Leasing companies are facing fierce competition. The market is consolidating and they are confronted with decreasing asset values and a reduced markup. To increase profitability, ING Lease Belgium, part of the ING Group needed to differentiate themselves through enhanced services and a better offering. However, the company can no longer...

Tags: Business Process, Oracle Corp., Streamline, ING Group, Service-Oriented Architecture (SOA), Operational Planning, Capital Structures, Web Services, Middleware, Enterprise Software, Software, Business Operations, Finance

Case studies

ING Solves Global Credit Risk Management With Intel-Based Solution

Leading global financial services company, ING Group, is using SunGard Adaptiv Credit Risk to meet its global credit risk management needs while remaining compliant with the plethora of regulatory, corporate and client mandated limits and rules. The solution, which runs on a powerful Intel Xeon processor-based platform to perform vast...

Tags: Credit Risk Management, Intel Corp., ING Group, Financial Services, Processors, Servers, Semiconductors, Hardware, Components

Case studies

ING Tackles PC Management Challenges

As a global provider of financial products and services, ING has 114,000 employees spread over 50 countries providing banking, insurance and asset management services. ING's client IT environment is diverse and, as with other global enterprises, managing the PC fleet is challenging and complex. The IT infrastructure group that supports...

Tags: PC-management, Intel Corp., ING Group, Asset Management, Operational Planning, Business Operations

Case studies

Additional Resources

SaaS Customer Bill of Rights: right thing, right time

AG Customer Bill of Rights - SaaS - Live I'm not pimping this because Ray Wang and I happen to be collaborators or that I got a credit in the Altimeter Group report but because Ray and Jeremiah Owyang's SaaS Customer Bill of Rights is the right thing at...

Tags: Software-as-a-service, Software As A Service (SaaS), Managed Hosting, Cloud Computing, Emerging Technologies, Dennis Howlett

Blog posts 2009-10-12

Watch Out for That Meteor, Stallman.

Richard M. Stallman RMS the founder of the Free Software Foundation, has labeled prominent Open Source software developer Miguel De Icaza a "Traitor" for  joining the Board of Directors of Microsoft's CodePlex Foundation as well as for his creation of the Microsoft .NET-compatible Mono software development...

Tags: Ubuntu, Free Software Foundation, GNOME, Microsoft Corp., Richard Stallman, Miguel De Icaza, Mono Framework, Genie, Linux, Open Source, C#, Tools & Techniques, UNIX, .Net, Operating Systems, Software, Programming Languages, Software Development, Software/Web Development, Management, Jason Perlow

Blog posts 2009-09-22

Deconstructing United Airlines: Where Customers are Transactions

United Airlines: Customers are Merely Transactions If you're a loyalty marketer and look at my United profile, you find something that would make you 4.5 on a scale of 5.0 when it comes to warm and fuzzy.   You'd see hundreds of thousands of United Airlines frequent flier FF miles;...

Tags: Customers Ltd., Mile, Customer, United Corp., United Airlines, Corporate Communications, Workforce Management, Training And Certification, Marketing, Human Resources, Paul Greenberg

Blog posts 2009-08-20

Why PayPal lost this customer over credit card fees policy

Te sadder reality"Here?s the sad reality: PayPal - and the execs at parent company eBay - could probably give a rat?s behind what I think of their credit card policies. I?m not a frequent buyer or seller on eBay and don?t regularly use the service. And I?m just one guy."No,...

Tags: Sales channel, Food & Beverage, PayPal

Discussion threads 2009-08-19