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- Managing Critical Change Processes at Roche
- Roche is one of the world's largest healthcare companies, with 70,000 employees across 150 countries. Roche's objective was to install a common change management system that used single database for SAP IT support in the Asia-Pacific region that would incorporate well-defined security controls as well as provide a clear picture...
- Tags: Roche Holding AG, Infra, Change Management, Leadership, Tools & Techniques, Management
- Case studies
- Web-Based Tool Takes Heat Off Uni Help Desk
- Auckland University is to drop its Heat helpdesk support system in favour of Infra, a web-based system already in place at Victoria University. It was a choice between upgrading Heat and going to the market in search of a new system. Price-wise, Infra and Heat are similar, but Infra was...
- Tags: Web, Tool, Infra, Auckland University, Help Desk, Call Centers, It Operations
- Case studies
Additional Resources
- Amazon invests in cloud deployment venture as Elastra raises another $12 million
- Amazon invests in cloud deployment venture as Elastra raises another $12 millionThe license Agreement is BustedI read the Elastra license agreement and it had the same data ownership problem clauses. "They reserve the right to change any part of this agreement at any time with out prior notification." Basically you...
- Tags: Databases, Amazon.com Inc., Elastra
- Discussion threads 2008-08-05
- WiFi, Cancer, and Legal Liability
- WiFi, Cancer, and Legal Liabilitybluetooth aint infra-redhowdy mr. murphy,um, er, your said ..."Bluetooth (the infra-red communication standard for mobile phones)"... and that's SO wrong! [*grin*] i dang near snorted my iced tea thru my nose. it's 2.4ghz radio. lookee ...http://www.bluetooth.com/Bluetooth/Technology/Works/Compare/take care,leeRE: WiFi, Cancer, and Legal LiabilityGiven the penetration of the...
- Tags: Cellular phones, Wi-Fi, cell phone, radiation, phone
- Discussion threads 2008-07-26
- All USB ports aren't created equal
- Remember my theory about 10.5.2 causing poor audio quality in Skype? I pretty much convinced that 10.5.2 is the culprit, but there's another theory floating around out there – that it's related to USB ports. The problem manifested itself most recently in the...
- Tags: jason D. O'Grady, USB Port
- Blog posts 2008-05-09
- A dozen free & essential apps for Windows
- Every time I build a new Windows computer, there are a dozen free and essential applications that I always install for other people. These applications all seem to fill essential functions and they all seem to be well-behaved installers and uninstallers, in other words it won't crash your computer or...
- Tags: Application, DivXNetworks, Antivirus, Dr., Codec, Microsoft Windows Vista, Skype Technologies S.A., Computer, FastStone, Microsoft Windows, Productivity, Viruses And Worms, Operating Systems, Security, Software, George Ou
- Blog posts 2008-02-06
- The Big Switch: The network becomes the data center
- The Big Switch: The network becomes the data centerSounds like McNealy's Big Friggin Webtone Switch 2.0Sounds like McNealy's Big Friggin Webtone Switch 2.0. Only this time, there won't even be ANY servers. It will be in the magical cloud. The network is the computer, who needs computers....
- Tags: Data centers, Servers, Reading, data center, server, consolidation, Big Switch, network
- Discussion threads 2008-01-13
- PrepLogic: Server 2003 Design Net. Infra.(70-297) (exe)
- This PrepLogic Practice Exam covers exam objectives for Microsoft's 70-297 Server 2003 Designing Network Infrastructure exam. This is a preview and includes 60 practice questions, or one full practice exam. The full version includes 240 challenging questions inside 4 test modules with true-exam simulations and free auto updates. Version 3.1.2827...
- Tags: Exam, Servers, Hardware
- Software downloads 2007-11-19
- PrepLogic: W2K Design Net. Infra.(70-221) (exe)
- This PrepLogic Practice Exam covers exam objectives for Microsoft's 70-221 W2k Designing Network Infrastructure exam. This is a preview and includes 40 practice questions, or one full practice exam. The full version includes 160 challenging questions inside 4 test modules with true-exam simulations and free auto updates. Version 3.1.2827 may...
- Tags: Exam, Microsoft Windows 2000, Operating Systems, Microsoft Windows, Software
- Software downloads 2007-11-19
- PrepLogic: Server 2003 Active Dir. Infra.(70-294) (exe)
- This PrepLogic practice exam covers exam objectives for Microsoft's 70-294 Server 2003 Active Directory Infrastructure exams. This is a preview and includes 36 practice questions, or one full practice exam. The full version includes 294 challenging questions inside seven test modules with true-exam simulations and free auto updates. Version 3.1.2827...
- Tags: Exam, Microsoft Windows Active Directory, Directory Services, Servers, Enterprise Software, Software, Hardware
- Software downloads 2007-11-19
- PrepLogic: Plan a Server 2003 Net. Infra.(70-293) (exe)
- This PrepLogic Practice Exam covers exam objectives for Microsoft's 70-293 Server 2003 Planning Network Infrastructure exams. This is a preview and includes 43 practice questions, or one full practice exam. The full version includes 246 challenging questions inside 6 test modules with true-exam simulations and free auto updates. Version 3.1.2827...
- Tags: Exam, Servers, Hardware
- Software downloads 2007-11-19
- Can technology solve air travel woes?
- Can technology solve air travel woes?While I agree thatthe old radar infra-structure is a problem and is a partial cause for some delays, others are weather initiated and yet many of the delays or inconveniences are the idiotic security checks and the level of ignorance that allows them to continue....
- Tags: Aerospace & Defense, Nothing, train, radar, security
- Discussion threads 2007-09-27
- Images: Hurricane Dean ravages Mexico
- Hurricane Dean hit the coast of Mexico as a Category 5 storm--earning the most destructive rating according to the Saffir-Simpson scale.Hurricane Dean is now a Category 3 storm on the Saffir-Simpson scale, moving across the Yucatan Peninsula of Mexico with average winds of 125 mph and gusts up to 200...
- Tags: Hurricane Dean, Dean, Category 5, hurricane, vapor, coast, Here', satellite
- Image galleries 2007-08-21
- Aging infrastructure at heart of Minnesota disaster
- Aging infrastructure at heart of Minnesota disasterprioritiesWe can't be wasting money on maintaining infrastructure, if we're to support some despots' vision of global domination with Dept. of War subsidies.:o)No kidding!?[B]"...the infrastructure in the U.S. isn't maintained as well as it could be."[/B]-- That would be because there is no [B][I]PROFIT[/I][/B]...
- Tags: Taxes, Free trade, tax, highway
- Discussion threads 2007-08-02
- PrepLogic: W2K Network Infra.(70-216) (exe)
- This PrepLogic Practice Exam covers exam objectives for Microsoft's 70-216 W2K Network Infrastructure exam. This is a preview and includes 65 practice questions, or one full practice exam. The full version includes 260 challenging questions inside 4 test modules with true-exam simulations and free auto updates. Version 3.1.11 includes 65...
- Tags: Exam, Microsoft Windows 2000, Operating Systems, Microsoft Windows, Software
- Software downloads 2007-06-25
- Design an infrared remote control for Linux appliances
- Remotes have become our most natural means of controlling certain appliances, so much so that in the future, we can expect to see more appliances forfeiting the front control panel altogether in favor of the keypad of a simple remote. If you are building an appliance that might...
- Tags: Appliance, Chapter Coverage, Linux, UNIX, Operating Systems, Open Source, Software
- Book chapters 2007-05-31
- BlackBerry patent app describes keys lit as they are tapped
- Just published this morning, a new BlackBerry Patent application describes technology that would light individual keys on a BlackBerry keyboard when the user taps that key.The Patent app bears a surprisingly generic title: Keyboard for mobile communication device. Only when we read the Abstract and then Figure 2 with its...
- Tags: BlackBerry Patents
- Blog posts 2007-05-24
- SAN/iQ: Enabling Technology for Effective VMware Deployments
- IT organizations are recognizing the benefits of virtualizing their datacenters, and many of them are enabling server virtualization with VMware Infrastructure 3. VMware Infrastructure 3 allows IT organizations to manage their server infra-structure as a single pool of resources on which applications can be deployed and then moved dynamically from...
- Tags: LeftHand Networks, Information Technology, VMware Inc., IT Organization, VMware Infrastructure 3, Servers, Hardware
- White papers 2007-04-25
- RFID: Coming to your products and passports real soon
- Like it or not, Radio Frequency Identification RFID technologies will one day be a part of our everyday lives. From the products we buy off the shelves at the local grocer to the cars we drive to the passports we carry, RFID technology is slowly but surely penetrating many aspects...
- Tags: RFID, Security, Government, Wired &, Wireless, Hardware Infrastructure, Software Infrastructure, IT Management, Legal, Podcasts, General
- Blog posts 2006-12-22
- SendSMS GSM (exe)
- Send Bulk SMS's by connecting any PDU Mode compatible GSM phone/Modem. Connect using a cable, infra-red, and bluetooth. Inbox, Outbox, unlimited Address Book, Unlimited Groups, Import Contacts, HTTP API to submit messages, unlimited Outbox capacity supported. The Perfect marketing tool.
- Tags: Microsoft Windows NT, Modems, Marketing Research, Operating Systems, Microsoft Windows, Software, Hardware, Components, Marketing
- Software downloads 2006-11-07
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