Sponsored White Papers, Webcasts, and Downloads
ZDNet Resources
- Best Practices in Web Self-Service
- In this paper readers will understand seven distinct visions of how and why Web self-service should be conceived, designed, and implemented. There are recurring themes about return on investment, scalability, and encouraging user adoption from the enterprise aspect, and about personalization, functionality, and ease of use from the consumer's perspective....
- Tags: Web, Information Today Inc., Best Practice, Channel Management, Roi/Tco, Marketing, Finance, Managerial Accounting
- White papers 2006-06-01
- Best Practices in Speech Technologies for Contact Centers
- This paper challenges vendors of speech technology applications to present the audience with a provider's vision of what it takes to successfully integrate speech technology in call center applications. Market-leading companies Verint and Convergys answered the challenge by giving readers a glimpse into the business case for the expansive use...
- Tags: Information Today Inc., Contact Center, Best Practice, Speech Technology, Call Centers, Customer Relationship Management (CRM), Operational Planning, It Operations, Enterprise Software, Software, Business Operations
- White papers 2006-06-01
- Printers Profit From New Business Model
- Commercial print businesses face mounting pressure to deliver faster turnaround times and more custom publishing solutions. From all sides, these businesses are bombarded with dire warnings to add new services or sacrifice competitive position. Many have already changed their business models to include digital printing technology and variable data. But...
- Tags: Information Today Inc., Business, Digital Asset Management, Operational Planning, Printers, Document Management, Business Operations, Hardware, Peripherals, Enterprise Software, Software, Finance, Managerial Accounting
- White papers 2004-09-01
Additional Resources
- Facebook bans Google's Friend Connect
- A few days ago, Google launched a new service called Friend Connect to help website owners make their stuff social without needing to do much work. This basically involves being able to host certain gadgets that use OpenSocial on a webpage by simply copy and pasting some code from...
- Tags: Google Inc., Facebook, Web Site, Web Site Development, Web Technology, Internet, Garett Rogers
- Blog posts 2008-05-16
- Run by Wall Street? A Cause or a Company?
- Guest post: Anshu Sharma is author of Anshu's blog, which focuses on Software as a Service and the emerging SaaS Ecosystem. He is an Enterprise Irregular. In light of the Yahoo! - Microsoft fiasco, fellow bloggers Larry Dignan and Vinnie Mirchandani have been asking the question whether...
- Tags: Shareholder, Yahoo! Inc., Vision, Wall, Management Team, Software As A Service (SaaS), Financial Accounting, Construction, Strategy, Emerging Technologies, Finance, Management, Anshu Sharma
- Blog posts 2008-05-16
- Tom Ilube ponders 'social verification' with FOAF
- Writing today in the latest issue of Nodalities Magazine, Garlik CEO Tom Ilube tackles the increasingly fraught subject of Identity Theft before moving past it to consider notions of 'social verification.' Tom's company, Garlik, offers a product called DataPatrol that helps UK consumers track information about themselves...
- Tags: Tom Ilube, QDOS, Social Networking, Semantic Web, E-mail, Cyberthreats, Spam, Online Communications, Marketing, Advertising & Promotion, Internet, Security, Spam And Phishing, Paul Miller
- Blog posts 2008-05-16
- RIM's Lazaridis on why Qwerty's still working
- RIM's co-CEO tells Silicon.com why he believes smartphones are the future, why Qwerty is so exciting, and why the Bold has nothing to do with the iPhone. BlackBerry maker RIM has been very busy this week hosting the Wireless Enterprise Symposium in Orlando, Fla. One of the announcements...
- Tags: Touch Screen, Apple iPhone, Research In Motion Ltd., Phone, Smart Phone, RIM BlackBerry, Qwerty, Keyboards, Smart Phones, Monitors & Displays, Handhelds, Cellular Phones, Hardware, Peripherals, Personal Technology, Components, Silicon.com, Consumer electronics
- News items 2008-05-16
- Office 2008 for Mac: The straw that broke the backs of Microsoft's Windows developers?
- Could it be that a Macintosh program will be the tipping point for the confidence that ISVs have in Microsoft as a technology partner? One c-level technologist for a Windows enterprise app says "no more" to Redmond's vision. I wrote the other day about Microsoft's Mac Business...
- Tags: Developer, Apple Macintosh, Microsoft Office, Window, ISV, Microsoft VBA, Microsoft Windows, Microsoft Corp., Engineer, Scripting Languages, Software/Web Development, Web Development, David Morgenstern
- Blog posts 2008-05-16
- Nortel Demos Virtual World Platform
- Nortel demoed a virtual world prototype here in a Ottowa at a day long event. Dubbed Web Alive, the virtual world is the first project to come out of Nortel new research effort that imposes a VC-like model for funding research. Like other virtual worlds, Web...
- Tags: Web, Collaboration, Nortel Networks Corp., Voice, World Platform, Web Alive, Channel Management, Telecommunications, Marketing, Dave Greenfield
- Blog posts 2008-05-16
- Jerry Yang is busy...Writing email
- Yahoo filed its internal communications about Carl Icahn's proxy war plans with the Securities and Exchange Commission. The takeaway: Yahoo CEO Jerry Yang has been writing a lot of emails. To senior vice presidents at Yahoo, Yang delivered a few talking points following Icahn's first volley and...
- Tags: Jerry Yang, Annual Meeting, Board, Carl Icahn, E-mail, Stockholder, Director, Company, Corporate Governance, Business Operations, Corporate Law, Larry Dignan
- Blog posts 2008-05-16
- Yet another "iPhone killer:" Blackberry's Thunder (updated)
- Did you hear that John Mayer is cheating on Apple again? That's right, Apple's poster boy blogged that he's using a Blackberry Bold. Not really surprising considering that RIM sponsored his 2007 tour. Note to Cupertino: send him a 3G iPhone, like, today. Although RIM hasn't said...
- Tags: Apple iPhone, Verizon Communications Inc., RIM BlackBerry, Electronista, 3G, Cellular Phones, Keyboards, Handhelds, Wireless, Consumer Electronics, Personal Technology, Hardware, Peripherals, Jason D. O\'Grady
- Blog posts 2008-05-16
- Weekend Gadget Guidance: Put your iPhone 'slide to unlock' screen to use
- Remember when they invented the outside screen for the cell phone? You know, the little piece of crystal that showed the time? A coup for anyone neurotic enough to need to check the time without needing to flip open the phone. Well, now that...
- Tags: Apple iPhone, Screen, RSS, E-mail, Telecom & Utilities, Web Browsers, Internet, Online Communications, Andrew Nusca
- Blog posts 2008-05-16
- Web 2.0 and the end of advertising
- The idea that software on the Web is going to be largely funded by advertising is just so wrong-headed, I hardly know where to start. It had me spluttering in the latest BriefingsDirect Insights analyst podcast hosted by Dana Gardner — more on that in a moment. Let's move on...
- Tags: Software, Web, Web 2.0, Advertisement, Phil Wainewright
- Blog posts 2008-05-16
- Dynamic documents as two-way end points help bind people and processes to SOA
- Read the full paper. Listen to the podcast. Sponsor: JustSystems North America. Making services oriented architecture SOA a fixture across larger swaths of enterprise IT and business processes has grown into a top goal. Finding additional innovation to amplify a SOA's value is therefore always welcome. ...
- Tags: Document, SOA, Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software, Dana Gardner
- Blog posts 2008-05-16
- iPhone's international rollout continues; 10 million units not a stretch
- Apple's iPhone will be headed to a few more countries courtesy of a new deal with French telecom carrier Orange. In a statement, Orange said: Orange today announced a new agreement with Apple to bring the iPhone to Orange customers in Austria, Belgium, the Dominican Republic,...
- Tags: Orange PCS, Apple iPhone, Apple Inc., 3G, Wireless, Telephony, Wi-Fi, Cellular Phones, Consumer Electronics, Personal Technology, Networking, Larry Dignan
- Blog posts 2008-05-16
- Facebook flap: Google's side
- Amid the Facebook move to block Google's Friend Connect, the search giant has responded. As expected, Google had a few issues with Facebook's privacy assessment of Google Friend Connect. There's a lot of debate on Techmeme about the issue and it's a big one as all of...
- Tags: Google Inc., Facebook, Google Friend Connect, User Privacy, Third Party App, Social Networking, Online Communications, Marketing, Advertising & Promotion, Larry Dignan
- Blog posts 2008-05-16
- News to know: XP meets XO; Yahoo; Facebook; Verdiem; DIY phishing
- Notable headlines: Mary Jo Foley: It's finally official: XP is coming to the XO. Christopher Dawson: Sugar-free Windows, as predicted Microsoft cuts backup from Windows Home Server PowerPack Larry Dignan: Icahn launches Yahoo proxy fight; Mark Cuban's return?...
- Tags: Facebook, Larry Dignan, Microsoft Windows XP, Yahoo! Inc., Privacy, TechMeme, Icahn, Phishing, Service-Oriented Architecture (SOA), Cyberthreats, Spam, Security, Viruses And Worms, Spam And Phishing, Web Services, Enterprise Software, Software
- Blog posts 2008-05-16
- Stonesoft Security in Virtual Environments
- As I mentioned in the post, Virtualization and security, quite a number of suppliers focused on security in virtualized environments have come forward to speak with me in the past month. Stonesoft is one of those companies. Mark Boltz, Senior Solutions Architect, and Greg Mead, Solutions Architect, both of Stonesoft,...
- Tags: Network, Environment, Stonesoft, Stonegate Management Center, Security, Networking, Dan Kusnetzky
- Blog posts 2008-05-16
- Introduction to BIT
- This is the 1st excerpt from the second book in the Defen series: Business Information Technology: Foundations, Infrastructure, and Culture Introduction This book is designed for people who interact with, but do not want to become, professional information systems...
- Tags: Information System, Bear, Computer, Business Owner, Systems Decision, Dick, Jane, Systems Culture, Productivity, Data Centers, Strategy, Storage, Hardware, Data Management, Management, Paul Murphy
- Blog posts 2008-05-16
- Mashups turn into an industry as offerings mature
- There were a great many product announcements at Web 2.0 Expo in San Francisco last month, but it was the number of announcements around Web-based mashups in particular that received a large share of attendee and media attention. By my count there were at least nine significant announcements in...
- Tags: Web, Industry, Mashup, JackBe, Lotus Mashups, MashupHub, Mindtouch, Itasca, Serena, Mashup Exchange, SnapLogic, Dion Hinchcliffe
- Blog posts 2008-05-15
- << Previous
- page 1 of 1
- Next >>
White Papers and Webcasts
Now you can replace your old IBM, HP, Dell, or Sun server with the new Sun SPARC Enterprise T5140 or T5240 server, and get more performance, power savings, and space savings, plus a 30% up-front savings for a limited time.
In this Super Techies interview, larger-than-life techie Marc Canter talks with ZDNet's Editor in Chief Dan Farber about his career as a multimedia pioneer.
Designed specifically to address the concerns of senior IT managers at organizations with more than 100 employees, the Intel Premier IT Professional Program provides best practices via local and e-Seminars and a members-only Web site.
