information technology and it services Resources

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IT services spending in UAE increased 41% in 2007 to nearly $791 mln: IT services spending in UAE increased 41% in 2007 to nearly $791 mlnERP Systems in Dubai, UAEHi,FACTS Computer Software House is a software solution centre focused to provide complete and integrated customized business solutions with a strong customer base in UAE, with all the facilities including the software development team...; Tags: Enterprise resource planning (ERP), Enterprise software, IT services, information technology; Discussion threads 2009-05-28
Down to business: Forrester reports more companies looking to IT services firms for help on green IT strategy: Down to business: Forrester reports more companies looking to IT services firms for help on green IT strategyEach IT workerEvery IT worker is now equipped with a 'toot' catcher it will be permanently installed on your rear end so it catches any gas you pass.It makes the IT strategy successful...; Tags: green IT strategy, Forrester Report, Green IT, IT services, Forrester Research Inc., information technology; Discussion threads 2009-05-22
Down to business: Forrester reports more companies looking to IT services firms for help on green IT strategy: Most businesses are still going it alone when it comes to figuring out their green IT projects, but Forrester Research reports that an increasing number of companies are turning to a professional services provider for help. Many of the usual suspects in the enterprise IT services business are morphing in...; Tags: Strategy, IT Services, Information Technology, Green IT, Forrester Research Inc., Heather Clancy; Blog posts 2009-05-22
Tough Love: When IT Security Hurts Your Business: As the pace of IT commoditization accelerates in response to laws like Sarbanes-Oxley, some security departments find themselves at odds with IT and the business. One solution that seems to work is to engage more with the business and devolve some security functions into day-to-day operations. Service Management concepts, like...; Tags: Global Knowledge Network Inc., IT Security, Information Technology, Strategy, ITIL, Security, Management, It Services; White papers 2009-05-20
IT Manager Webcast: Business Alignment of IT Services (Level 300): In the day-to-day activities of IT operations, there are many opportunities for IT service delivery to miss the mark. Many studies indicate the main causes of substandard service delivery are both people and process-related issues not technology. In fact, 80 percent of unplanned downtime can be directly attributed to people...; Tags: IT Services, Webcast, Information Technology, Strategy, Management; Webcasts 2009-05-15

Get IT Services Faster, for Less, Thanks to SCC and HP Insight Dynamics - VSE: SCC (www.scc.com) is Europe's largest independent technology solutions provider around the infrastructure, and is part of Specialist Computer Holdings SCH plc. SCC wanted to make "Technology as a Service" practical and cost-efficient on a standardized platform that manages virtual and physical resources the same way. SCC standardized and virtualized using...; Tags: Hewlett-Packard Co., Information Technology, It Services, Virtualization, Hardware; Case studies 2009-05-01
VMware vSphere 4 Unveiled: Get Ready for the Next Generation of IT Services: VMware vSphere 4, the next generation of products from VMware, is poised to transform datacenters into efficient, shared, resilient cloud infrastructures and enable IT organizations to deliver the next generation of flexible and reliable IT services. This webcast gives an overview of how VMware vSphere dramatically reduces capital and operating...; Tags: IT Services, Information Technology, VMware Inc., Virtualization, Hardware; Webcasts 2009-04-23
Helping the IT Organization Demonstrate True Service Value to the Business and Achieving a 43% Reduction in Incidents in Year One: The Gulf News IT department had been suffering from poor perception within the wider business. Whether it was justified or not, even the IT department itself found it difficult to tell. The team needed to ensure they were delivering what the business needed and then be able to better demonstrate...; Tags: Information Technology, Axios Systems, ITIL, Team Management, Service Level Management, It Services, Strategy, Management, It Operations, It service Management; Case studies 2009-04-20
Optimize IT process, maximize ROI and improve service levels: The challenge facing businesses today is the need to achieve ever-higher levels of service and maximize return on investment, while simultaneously minimizing costs. This white paper reveals how IBM MaximoÂ® asset and service management solutions help your organization run more efficiently.; Tags: Service Management, Information Technology, ROI, IBM Corp., Roi/Tco, It Services, Finance, Managerial Accounting; White papers 2009-04-17
Unified Server Configurator: IT and Systems Management Overview: Systems management has typically been a key part of the IT administrator's job. Being able to install an operating system, updating firmware to satisfy function and policies requirements, configuring devices and getting the most out of an IT network are integral aspects of this role. Over the years, Dell has...; Tags: Dell Computer Corp., Information Technology, Server, Tool, Systems Management, Productivity, It Services, Network Administration, Networking; White papers 2009-04-07
BT Engage IT Accelerates Service Management Optimization Engagements: BT Engage IT, a Microsoft Gold Certified Partner, combines expertise in both network and desktop infrastructure to provide public sector and business clients the best overall solution. They needed resources that could scale up or down according to the size of the engagement, usually between 200 and 4,000 license seats....; Tags: Service Management, Information Technology, British Telecommunications, Microsoft Corp., Strategy, It Services, Management; Case studies 2009-04-01
IT Services Provider Reduces Annual Costs by $96,426 With Operating System Upgrade: Located in Amsterdam, the Netherlands, Wortell is a systems integrator and Microsoft Gold Certified Partner. To deliver innovative solutions to customers, it adopts new technology as early as possible. Wortell began upgrading its 105 computers to Windows 7 after the beta version was available to the public. As a result,...; Tags: Information Technology, Operating System, Microsoft Corp., It Services, Microsoft Windows, Productivity, Operating Systems, Software; Case studies 2009-04-01
IT Services Provider Enhances Security, Maintains Competitive Edge With System Upgrade: IT services provider Dimension Data has 11,000 employees in offices on six continents. The company adopts technology early in order to stay ahead of the competition and help customers maximize IT investments. In this spirit, Dimension Data upgraded to the Windows 7 operating system. It already benefits from enhanced security,...; Tags: Security, Information Technology, Dimension Data, It Services, Strategy, Management; Case studies 2009-04-01
LNG Producer Saves Up to Two Days a Month of Employee Time With Collaboration Solution: Qalhat LNG, a producer of Liquefied Natural Gas LNG in the Sultanate of Oman, experienced frequent downtime and high rental fees for its leased IT services. It worked with Microsoft Gold Certified Partner KalSoft to deploy its own solution using Microsoft technologies. Now, Qalhat LNG no longer experiences delays-increasing employee...; Tags: Collaboration, Information Technology, Microsoft Corp., Strategy, It Services, Management; Case studies 2009-04-01
Fujitsu America CEO makes mid-market enterprise bet: Fujitsu America will kick off April 1 as an integrated IT systems player with aÃ‚Â game plan to target mid-market enterprise customers and large corporationsÃ‚Â in industries such as retail, financial services, government, manufacturing and health care. Last September, Fujitsu announced plans that it would create Fujitsu North America...; Tags: Information Technology, Fujitsu Ltd., Strategy, It Services, Manufacturing, Management, Larry Dignan; Blog posts 2009-03-30
Sample IT Services contract: IT consultants can use this sample contract to help protect their business interests when completing projects for clients.; Tags: Information Technology, Strategy, It Services, Management; Download resources 2009-03-19
Hitachi Electronics Services Cuts IT Expenditure by US$16 Million: Hitachi Electronics Services Co. wanted to strengthen field service management and provide integrated client support and replace disparate IT infrastructure with a single platform. The challenge was to integrate clients' 'Fix and repair' data to produce a complete history of maintenance work, which would assist engineers to deliver informed service...; Tags: Service Management, Oracle Corp., Information Technology, Hitachi Ltd., Electronics, It Services; Case studies 2009-03-01
IT Services Provider Improves Remote Access With Cost-Effective Server Solution: Located in Minden, Nevada, E Squared C is a Microsoft Gold Certified Partner that provides IT infrastructure services to small businesses. E Squared C provides IT services to small businesses. Accurate time tracking is critical to its success, but mobile technicians struggled to submit time reports on the company's Web-based...; Tags: Information Technology, Server, Small Business, Microsoft Corp., E Squared C, Remote Access, It Services, Strategy, Telecommunications, Management; Case studies 2009-03-01
IT Manager Webcast: Getting Started With IT Service Management (Level 300): In the day-to-day activities of IT operations, there are many opportunities for IT service delivery to miss the mark. Many studies indicate the main causes of substandard service delivery are both people and process-related issues not technology. In fact, 80 percent of unplanned downtime can be directly attributed to people...; Tags: Webcast, Information Technology, Service Level Management, Strategy, It Services, It Operations, It service Management, Management; Webcasts 2009-02-16
IT Services Provider Enhances User Productivity With Less Complex IT Environment: EACS provides IT services and products for a broad range of large and small businesses. To increase its ability to help customers enhance productivity and lower overhead costs, and to support the IT needs of its employees, EACS embraces and deploys advanced technologies for its own operations. To enhance its...; Tags: IT Environment, IT Services, Information Technology, EACS, Strategy, Management; Case studies 2009-02-03