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	<title><![CDATA[information systems development Resources | ZDNet]]></title>
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	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to information systems development]]></description>
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		<title><![CDATA[KB Help Desk 090828 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1136649]]></link>
		<description><![CDATA[This small program is geared for small IT departments that want to maintain a history of support calls and resolutions. You add software and hardware to the database. Enter support call description, error message and resolution. Search for similar previous incidents. Attach any document to the incident so you can...]]></description>
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		<pubDate>Fri, 17 Jul 2009 00:00:00 -0700</pubDate>
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		<title><![CDATA[PackGuard Guest Package System 8.12 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=995719]]></link>
		<description><![CDATA[In today&apos;s convention hotel environment, there is an increasing need to ensure guest packages are received, stored and delivered carefully, quickly and accurately. Our Guest Package System guarantees your success in achieving that goal by recording all incoming package information, whether the package is for a hotel guest, convention group,...]]></description>
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		<pubDate>Sun, 31 May 2009 00:00:00 -0700</pubDate>
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		<category domain="http://updates.zdnet.com/tags/guest.html"><![CDATA[Guest]]></category>
		<category domain="http://updates.zdnet.com/tags/information+systems+development.html"><![CDATA[Information Systems Development]]></category>
		<category domain="http://updates.zdnet.com/tags/product+marketing.html"><![CDATA[Product Marketing]]></category>
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		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
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