indian call center

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Indian call center staff sold data, TV show says

Indian call center staff sold data, TV show says"Security measures and practices...are the best in the world." ???The sad part of that, and probably the real problem, is that they actually believe this.Thats India, THOSE company knew where they are going beforehand.India Tops the corrupt countries in the world.All these...

Tags: Call centers, identity theft, Indian call center, bank, TV-show, security

Discussion threads 2006-10-05

Indian call center under suspicion of ID breach

Indian call center under suspicion of ID breachI don't understand..."The kind of details they provided was alarming--not just the names and addresses of Australian customers but also their telephone numbers, birth certificate details, Medicare numbers, driver's license numbers and ATM card numbers."Do the Aussies or for that matter any sane...

Tags: Call centers, Customer relationship management (CRM), Advertising & Promotion, e-mail, Indian call center, call-center

Discussion threads 2005-08-16

Additional Resources

My Awesome IT Job: Senior IT Manager, Cisco

Hey, we all complain about work from time to time; we've all had lousy jobs. But before you call it a day and head off to the support group that meets at the bar, here are a few words from an IT pro that loves their work. ...

Tags: Information Technology, Cisco Systems Inc., Deb Perelman

Blog posts 2008-09-05

News to know: Windows 7; Patch preview; Office 2.0; Dell

Here are today's notable headlines. You can get News To Know via email alert and RSS daily: Ryan Naraine: Critical WMP, MS Office bugs on Patch Tuesday swat list Dancho Danchev:Malware and spam attacks exploiting Picasa and ImageShack Mary Jo Foley:...

Tags: Google Inc., Dell Computer Corp., Microsoft Windows 7, Comcast Corp., Microsoft Corp., Office 2.0, Microsoft Windows, Linux, Operating Systems, Software, Larry Dignan

Blog posts 2008-09-05

Wireless Access: What Price Speed

Is Verizon missing a trick in its trench warfare with Cablevision? Or has the maverick cable operator found an Achilles heel in the telephone operator's methods of providing TV, phone and particularly Internet access to customers in the New York area – and possibly nationwide? One...

Tags: Cablevision Systems Corp., Verizon Communications Inc., Broadband, Wireless Access, Wireless LANs, Wi-Fi, Wireless, Broadband Internet, Internet, Network Technology, Telecommunications, Networking, Tom Steinert-Threlkeld

Blog posts 2008-09-04

First 'Fiji' Media Center systems start rolling out

As Microsoft watchers may recall, Microsoft's gag order on "Fiji" Windows Media Center TV Pack was slated to officially end this week, concurrent with the CEDIA Expo show. by Mary Jo Foley

Tags: Media Center PC, Media, Microsoft Zune, Microsoft Corp., Fiji, Media Center PCs, Personal Technology, Home Entertainment, Mary Jo Foley

Blog posts 2008-09-04

Analyst: Dollar daze around the corner for Web giants

J.P. Morgan analyst Imran Khan said Thursday in a research note that a stronger dollar will take a bite out of search, online travel and e-commerce companies. Khan's call Techmeme largely focuses on the fourth quarter given the dollar's resurgence began in the middle of the third...

Tags: Google Inc., Web, Dollar, Sales Strategy, Sales Force Management, Operational Accounting, Sales, Finance, Larry Dignan

Blog posts 2008-09-04

BREAKING: Sony recalls 440,000 Vaio laptops

Sony said today that it is recalling 440,000 Vaio laptop computers worldwide due to faulty parts that could trigger overheating. The recall involves 19 models in the Vaio TZ series manufactured between May 2007 and July 2008. The laptops are being recalled because improperly placed wires near...

Tags: Sony Corp., Sony Vaio, Recall, Laptop Computer, Notebooks, Desktops, Hardware, Notebooks & Tablets, Andrew Nusca

Blog posts 2008-09-04

Dell repair adventure, day 5, with updates

Since our last episode, our hero has been communicating with Bob Pearson, Dell's VP of Communities & Conversations, and Bill Bivin, Dell's Community Liaison, about getting my Dell Lattitude D620 back up and running. Both Bob and Bill give every impression of trying very hard to deal not only with...

Tags: Dell Computer Corp., Channel Management, Marketing, Dan Kusnetzky

Blog posts 2008-09-04

Dell and Salesforce.com: So cozy they could merge (someday)

Dell and Salesforce.com have quite a partnership going on. Dell is developing its internal and some of its external application on Salesforce.com's force.com platform. Salesforce.com is moving its data centers to Dell hardware. And the two are teaming up on marketing pitches. Meanwhile, the relationship appears to be much more...

Tags: Salesforce.com Inc., Dell Computer Corp., Sales Force Management, Sales, Larry Dignan

Blog posts 2008-09-04

Live Demonstration on Sept. 4th: Disaster Recovery with VMware Site Recovery Manager and Dell EqualLogic PS Series

Join Dell to discover how the PS Series virtualized iSCSI SAN and VMware Infrastructure 3 enable simple, affordable disaster recovery using Dell EqualLogic Auto-Replication and VMware Site Recovery Manager. This one hour live Webcast on Thursday, September 4th at 11:00 am ET / 8 am PT will...

Tags: Dell Computer Corp., Dell EqualLogic, VMware Inc., Disaster Recovery, Data Management

Webcasts 2008-09-04

MobileMe's Rolling 1 Percent Outage

MobileMe's Rolling 1 Percent OutageYahoo is just as bad.I have a Yahoo account that they cannot seem to fix. Have not been able to access it now for 3 months. Have over 200 unanswered messages in it. They do not seem to care, nor I would believe Apple. Have even...

Tags: MobileMe

Discussion threads 2008-09-03

Breaking: Oracle's Andersen gone, where now for Fusion and vertical plays?

I have seen an internal Oracle email that confirms persistent rumors that Jespers Andersen, SVP Application Development at Oracle has left for Cisco. The email says: "You may well have heard today, the rumour mill has been very busy that Jesper has resigned from Oracle. ...

Tags: Oracle Corp., Jesper, Team Management, Sales Strategy, E-mail, Advertising & Promotion, Sales Force Management, Customer Relationship Management (CRM), Management, Sales, Online Communications, Marketing, Enterprise Software, Software, Dennis Howlett

Blog posts 2008-09-03

Is there still an opportunity for TiVo?

Is there still an opportunity for TiVo?TiVo & DirecTVTiVo are not competing with DirecTV by selling their own boxes since the TiVo HD box does not work with satellite, only cable. By partnering with DirecTV they would then have the cable market AND the satellite market available to them....

Tags: TVs, TV & Home Theater, DVR, TiVo Inc., DirecTV

Discussion threads 2008-09-03

A virus in our genes, think about that....

Really fascinating news: Virus is passed from parent to child in the DNA. Researchers found that roseola, an infection that everyone apparently gets but only 20 percent of children develop the characteristic rash that gives it its name, is actually in our DNA. It co-evolved into us, which raises some...

Tags: DNA, Chromosome, Virus, Cyberthreats, Viruses And Worms, Security, Mitch Ratcliffe

Blog posts 2008-09-03

Would you abort George Clooney

Would you abort George ClooneyWowNot willing to take on controversial topics, are you? Good luck with this one. :)Here's my two cents: Genetic research and the possibility of using it to "purify" the gene pool using whatever criteria can be justified reminds me of an episode of the old Muppet...

Tags: George Clooney, gene

Discussion threads 2008-09-03

Anyone bothering with client-side AV anymore?

I got a call from a vendor yesterday offering me a full suite of client and server antivirus tools, for the low, low price of only $1.79 per client. I just couldn't get excited over it, though. Their services seemed robust, included regular updates, tech support, and slick...

Tags: Antivirus, Malware, Client, Clamwin, Linux, Spyware, Adware & Malware, Microsoft Windows, Firewalls, Cyberthreats, Viruses And Worms, Security, Operating Systems, Software, Networking, Christopher Dawson

Blog posts 2008-09-03

Monster power strips have monster price tags

The makers of famously overpriced audiophile cables the wallet still pains at the sight of one, Monster has ventured into the power strip arena, and it's keeping the family reputation alive. First, the Digital Life Power Center Green Power lineup is intended for connecting your computer gear....

Tags: Power Management, Monster, Productivity, Andrew Nusca

Blog posts 2008-09-03

Adobe sets Sept. 23 as CS4 launch date

Adobe said Tuesday that it will launch an update to its Creative Suite on Sept. 23. The screen grab says it all. As Mike Ricciuti notes Adobe hasn't said much about CS4 aside from a few conference call mentions here...

Tags: Adobe Systems Inc., Adobe Creative Suite, Retail, Channel Management, Marketing, Larry Dignan

Blog posts 2008-09-03

Dell repair adventure, day 4

Dell repair adventure, day 4Litigation"The expectation is that a person will arrive on site the next day having 1) the skills to diagnose and repair the problem, 2) the parts necessary to repair problem and 3) the tools necessary to do the work."1. Litigate: misleading advertising.2. Where is ZDNET's legal...

Tags: Dell Computer Corp.

Discussion threads 2008-09-03