<![CDATA[incident Resources | ZDNet]]> en-us <![CDATA[KB Help Desk 090828 (Windows)]]> Fri, 17 Jul 2009 00:00:00 -0700 <![CDATA[Reiki: Serviceability Architecture and Approach for Reduction and Management of Product Service Incidents]]> Tue, 21 Apr 2009 00:00:00 -0700 <![CDATA[Pathology Company Reduces Patient Incidents With Mobile Microsoft Suite]]> Mon, 01 Sep 2008 00:00:00 -0700 MSFT MSFT <![CDATA[K-12 School District Increases Call-Handling Capacity From 5 to Over 80 Incidents Per Day Using Remote Desktop Support Appliance]]> Wed, 20 Aug 2008 00:00:00 -0700 <![CDATA[NTRadmin 1.0 (Windows)]]> Wed, 04 Jun 2008 00:00:00 -0700 <![CDATA[Major Incident Medical Management and Support 10.0.4 (Mobile)]]> Fri, 09 May 2008 00:00:00 -0700 <![CDATA[Intrusion Detection Using Open Source Tools]]> Tue, 01 Jan 2008 00:00:00 -0800 <![CDATA[Patrolman's Notebook 1.3 (Mobile)]]> Mon, 19 Nov 2001 00:00:00 -0800 <![CDATA[Aegis 5.0 (Windows)]]> Mon, 30 Apr 2001 00:00:00 -0700