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ZDNet Dictionary Definition
- Implementation
- The carrying out or physical realization of something. The phrase "there are various implementations of the protocol" means that there are several software products that execute that protocol. ...
- Full Implementation Definition >>
ZDNet Resources
- Four Questions for Selecting Mission-Critical Software
- The Evolving Excellence blog has a strongly-worded article against implementing SAP at a particular company with $5M in annual revenue. The argument basically says that a simpler, less expensive, system would work just as well for a business of that relatively small size. While the truth of this perspective is...
- Tags: Vendor relationships, Project strategy, Implementation
- Blog posts 2007-06-25
- PeopleSoft - 70% Disappointment in Oracle Services
- Jason Corsello writes about a PeopleSoft User Panel at the recent HR Technology Conference. Generally, the PeopleSoft customers were satisfied, except in one important area: Oracle service and support. This was probably the most interesting part of the session. Each of the panelists stated they were generally...
- Tags: Vendor relationships, Implementation
- Blog posts 2006-10-11
- Implementation and Consultants
- An interesting discussion related to consulting ecosystems, software implementation failures, and complexity, from Charles Zedlewskis blog.From the discussion quoting myself this time:Implementation failures generally do not have a root cause based in technology. Failures usually come from arrogance, inexperience, or greed on the part of the vendor, consultant, or customer.
- Tags: Vendor relationships, Implementation
- Blog posts 2006-08-29
Additional Resources
- CRM Association-Netherlands Rocks Het Huis!
- I'm in love with Amsterdam....no wait, I love it but I'm not in love....no, hold on, I like it a lot, but I'm not in love, nor do I love it. The Theory.... Interestingly enough (to me at least and who else am I really writing this for...
- Tags: Car, Amsterdam, Conference, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg
- Blog posts 2009-11-16
- Can open source software stop IT failure?
- I'm not so sure #1 is valid#1 is a variation of "many eyes make all bugs shallow"Does it help? Yes. But it also makes the implicit assumption that everyone that can view the code is competent to do so. So it goes back to resource allocation being an issue, if...
- Tags: Strategy, OPEN SOURCE, information technology, IT Failure, F/OSS, software, open-source software
- Discussion threads 2009-10-26
- Where to for revenue recognition?
- Fellow Irregulars Phil Wainewright and Jason Corsello are batting around the implementation services revenue recognition issue following Taleo's restatement of earnings. Phil uses it as a reason to take a sideways swipe at the on-premise vendors: I wonder what the impact on SAP, Oracle and Accenture’s financials would be...
- Tags: Revenue, Taleo Corp., Phil, Revenue Recognition, Operational Accounting, Financial Services, Finance, Dennis Howlett
- Blog posts 2009-03-25
- 'Business-IT alignment' is dead... whatever it was
- Long the subject of countless articles, blogs, and seminars: Do IT folks "get" the business? How do we achieve "business-IT alignment"? Perhaps its time to put this tired argument to rest. IT folks not only "get" the business, they are the business. The business...
- Tags: Information Technology, Business, Fred Cummins, Strategy, Service-Oriented Architecture (SOA), Management, Web Services, Enterprise Software, Software, Joe McKendrick
- Blog posts 2009-02-26
- When will we learn?
- When will we learn?Chicken or the Egg Close or the FailureI believe most mid-market ERP projects are doomed before the INK dries on the contract. Think about what drives most SMB buying decisions, "PRICE". Why? Becuase most ERP applications are considered comparable to these uneducated buyers. Any...
- Tags: Enterprise resource planning (ERP), Enterprise software, Getting It Right, ERP, software
- Discussion threads 2009-01-29
- CyberSafe: CODA2go's first Force.com customer speaks
- As Dreamforce gets under way, CODA, a UK financial applications provider put me on touch with CyberSafe, its first customer for CODA2go, an order-to-cash process built on the Force.com platform. CyberSafe is a UK SAP certified apps provider specializing in security solutions that sells product globally. It...
- Tags: Salesforce.com Inc., CyberSafe Ltd., Customer, CODA, Sales Force Management, Sales, Dennis Howlett
- Blog posts 2008-11-03
- Dell and Salesforce.com: So cozy they could merge (someday)
- Dell and Salesforce.com have quite a partnership going on. Dell is developing its internal and some of its external application on Salesforce.com's force.com platform. Salesforce.com is moving its data centers to Dell hardware. And the two are teaming up on marketing pitches. Meanwhile, the relationship appears to be much more...
- Tags: Salesforce.com Inc., Dell Computer Corp., Sales Force Management, Sales, Larry Dignan
- Blog posts 2008-09-04
- An Event Apart 2008: Day 1
- The antique Palace Hotel in San Francisco houses An Event Apart, a collaboration of interactive presentations about web standards, user experience design, and best practices. The two-day conference features well-known speakers from around the world, including AEA's hosts Jeffrey Zeldman and Eric Meyer. ...
- Tags: Web, Framework, Web Design, Interfaces, Craftsmanship, D, Channel Management, Marketing, Andrew Mager
- Blog posts 2008-08-18
- The nightmare of buying enterprise software
- The nightmare of buying enterprise softwareIt sounds to me...like the blame lays with the salesman selling the user something he doesn't need. But then salesmen are often ill trained on what their company actually offers. Then again, the bigger the software the bigger the price and the bigger the commission.Let's...
- Tags: Tools & Techniques, PRODUCTIVITY, Sales strategy, Sales force management, enterprise software, software, software company, tool
- Discussion threads 2008-07-07
- Enterprise 2.0 Conference notebook
- Ironically this week has probably been my most offline in months - Sprint failed the brand new Westin Hotel in Boston disastrously with terrible or non existent wifi service. It was a real shame because Jive Software had an instance of Clearspace for the conference attendee community and there was...
- Tags: Security, Notebook, Collaboration, Environment, Enterprise 2.0, Conference, Wireless LANs, Ethernet, Wi-Fi, Wireless, Networking, Oliver Marks
- Blog posts 2008-06-12
- Hacking SCADA for terrorism and destruction
- SCADA scares me, and I've seen enough things on the Internet to be desensitized to many things, but attacks against SCADA threaten our national security in a very real and topical way by attacking power grids, water treatment plants, nuclear plants, etc. Hacking networks that SCADA devices reside on and...
- Tags: Device, Hacking, Internet, Network, SCADA, Terrorism, Attack, Enterprise Software, Software, Nathan McFeters
- Blog posts 2008-06-12
- Absolutely amazing: Integrator completes ERP project on-time
- CIBER (NYSE: CBR), a system integrator, completed an SAP implementation on-time and within budget. This amazing accomplishment must be extraordinary news because the company released a press release specifically to alert the media. I interpret the press release as an indictment of CIBER...
- Tags: ERP, Consulting, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting, Michael Krigsman
- Blog posts 2008-04-12
- Traditional software licensing: Why you pay more and a look at your options
- It's hard to believe that some of the most profitable software companies in the world--Oracle, Microsoft and SAP--are sitting on a licensing model that is untenable in the long run and will increasingly irk customers. But there may be a revolution in the cards that could tip the balance of...
- Tags: Software, Software-as-a-service, Open Source, Software Company, Margin, Tools & Techniques, Software As A Service (SaaS), Management, Emerging Technologies, Larry Dignan
- Blog posts 2008-04-11
- Microsoft Dynamics CRM Online - The Norris Group Case Study
- At California-based real estate firm The Norris Group, ten years of customer history and order data were held by an online e-mail marketing vendor. New anti-spamming restrictions and an unstable system introduced costly errors, plus the system lacked vital features The Norris Group needed. After the company brought the data...
- Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., CRM, Real Estate, E-mail, Marketing Research, Business Operations, Online Communications, Marketing
- Case studies 2008-04-01
- The ERP devil's triangle
- According to recent research, almost half of all software development projects are challenged: they run over-budget, miss deadlines, and so on. With this in mind, I read Larry Dignan's blog post, "ERP on a budget: Is it possible?" with great interest. Larry is ZDNet's Executive Editor, and he presents several...
- Tags: ERP, Consulting, ERP Devil, Larry, Enterprise Resource Planning (ERP), Enterprise Software, Software, Michael Krigsman
- Blog posts 2007-10-09
- SOA Insights analysts join The Open Group to help define new role of SOA architect
- Read a full transcript of the discussion.Bringing services-oriented architectures SOAs to life is a lot like delivering a baby -- it requires a copious nurturing, understanding, labor, and ultimately ... pushing. So far, the job openings for SOA midwives outstrip the available pool of talent.And these are great jobs: transforming...
- Tags: Software Infrastructure, Software Development, SOA architect, SOA, Podcasts, Microsoft, management, IT Management, IBM, Enterprise Java, .NET
- Blog posts 2007-06-08
- Collaborative selling in the on-demand era
- Is collaboration an essential component of customer relationship management CRM? In the Internet era, it seems ridiculous even to have to ask. Any vendor that ignores the new-found voice of their customers — expressed through blogs and discussion forums and then amplified through powerful echo-chambers such as Technorati, Digg and...
- Tags: CRM, SFA, Web 2.0, Business models, Collaboration, Salesforce.com AppExchange, Central Desktop
- Blog posts 2007-01-08
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