implementation and strategy

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Did Levi's use failed IT as a 'convenient scapegoat'?

Several observers have suggested Levi Strauss used IT failure as an excuse to deflect attention away from deeper and more significant financial challenges. by Michael Krigsman

Tags: Financial, Implementation, Information Technology, ERP, Levi Strauss, Software Deployment, Francine, Enterprise Resource Planning (ERP), Strategy, Enterprise Software, Software, Management, Michael Krigsman

Blog posts 2008-07-25

Governance and Control Implementation

The paper Governance and Control Part I presented the business reasons for setting up a Governance Model and the proper Control within the Information Technology organization. It also gave a high level definition of what IT Governance and Control are. This paper goes deeper in the Governance and Control aspects...

Tags: Implementation, Information Technology, Strategy, Management

White papers 2005-10-18

An Inside Look at Service Oriented Architecture

Through a pragmatic implementation of Model Driven Architecture MDA, including the automatic application of proven design patterns, enterprise IT can significantly ease the implementation of service-oriented applications while achieving a true business focus. These architecture and implementation approaches to SOA dramatically increase developer productivity, while providing a dynamic infrastructure for...

Tags: Implementation, SOA, Compuware Corp., Service-Oriented Architecture (SOA), Model Driven Architecture, Web Services, Middleware, Enterprise Software, Strategy, Software, Ooa/Ood/Oop, Software Development, Software/Web Development, Management

White papers 2005-04-01

Campaign Management Solution Implementation: Critical Success Factors for Automating Revenue-Generating Processes

The goal of this paper is to help organizations maximize the Return On Investment ROI of Campaign Management implementation by exploring the key challenges involved with the implementation of Campaign Management and identifying methods of managing these challenges to achieve success quickly and effectively. There are many critical success factors...

Tags: Implementation, eLoyalty, Project Management, Change Management, Tools & Techniques, Roi/Tco, Strategy, It Operations, It service Management, Management, Finance, Managerial Accounting

White papers 2004-11-19

IT Service Management: Strategies for Getting Started

Enabling an IT service organization does not have to be a daunting proposition. Start small, think big -- pick a few processes with the greatest cost inefficiencies or opportunities for savings, like password changes or IMAC. Once you’ve achieved successes roll out into larger programs. This webcast provides basic steps...

Tags: Implementation, Information Technology, Service Level Management, Strategy, It Services, It Operations, It service Management, Management

Webcasts 2004-10-21

Additional Resources

What paper trail?

I've been carting around my latest sheaf of press releases about the green-ness of electronic document technology for weeks now. Yes, as I've blogged before, I am still one of those people who can't help printing out certain emails in order to act on them. Yes, it's bad, I know....

Tags: Xerox Corp., Paper Trail, Survey, Printers, Data Centers, Marketing Research, Hardware, Peripherals, Storage, Data Management, Marketing, Heather Clancy

Blog posts 2008-07-25

Talent development

Earlier this week I attended Fortune magazine's Brainstorm Tech conference which "aims to sharpen the thinking of the very well heeled attendees about the escalating impact of tech-driven change for all business and global society". There was a terrific menu of topics on offer:...

Tags: Talent, Collaboration, CEO, HCL, Workforce Management, Human Resources, Oliver Marks

Blog posts 2008-07-25

EIC podcast: Microsoft's analyst meeting; Icahn's deal; Facebook

On this week's EIC squared podcast, Dan is back and we talk about Microsoft's analyst meeting, Kevin Johnson's departure from the software giant, Carl Icahn's deal with Yahoo and Facebook. The big news this week was Microsoft's financial meeting (see Mary Jo Foley and Ina Fried's coverage)...

Tags: Facebook, Yahoo! Inc., Microsoft Corp., Carl Icahn, Dan, Podcasts, Portals, Internet, Larry Dignan

Blog posts 2008-07-25

Pepsi Bottling makes big green tech recycling commitment

Mammoth beverage manufacturer Pepsi Bottling is turning to Redemtech to develop a strategy in the United States and Canada for handling its e-waste, either through recycling or reuse. Under the deal, Redemtech has been tasked with the following: - Dispose of electronic assets. For perspective,...

Tags: Green Technology, PepsiCo, E-waste, Heather Clancy

Blog posts 2008-07-25

How OpenDNS, PowerDNS and MaraDNS remained unaffected by the DNS cache poisoning vulnerability

The short answer is being paranoid about tackling a known vulnerability. It's 2001, and Daniel J. Bernstein DJB, author of the then popular djbdns security-aware DNS implementation, is applying basic math principles to raise awareness on what's to turn into the "sky is falling" critical Internet vulnerability in 2008, in...

Tags: DNS, Vulnerability, Anomaly, Attack, OpenDNS, MaraDNS, NSS, Domain Names, Networking, Internet, Dancho Danchev

Blog posts 2008-07-25

Gateway stops selling PCs direct

Gateway, one of the early PC makers that sold their wares direct, said Friday it will sell its systems completely through channel partners and retailers. The company, now a part of Acer, said shifting to a channel-based distribution model will simplify its business and cut costs. ...

Tags: Gateway Inc., PC, Acer Inc., Retail, Larry Dignan

Blog posts 2008-07-25

If Xen and KVM are free, why do VMware and Microsoft get all of the press?

Xen and KVM, like other virtualization tools, can be used as part of a comprehensive datacenter architecture. One of the most important value propositions offered by both of these tools is low initial cost (read "free"). Depending upon the implementation (Citrix, Red Hat, SUSE, Virtual Iron, Oracle, Sun, Qumranet, etc.)...

Tags: Red Hat Inc., Xen, VMware Inc., Microsoft Corp., Tool, Comprehension, Productivity, Data Centers, Open Source, Storage, Hardware, Data Management, Dan Kusnetzky

Blog posts 2008-07-25

Juniper: Enterprise demand strong; Johnson hired to scale up

Current Juniper CEO Scott Kriens delivered strong quarter results, said enterprise demand was solid and outlined the primary reason Kevin Johnson was hired as his replacement: He knows how to scale. Ahead of its earnings report statement Thursday Juniper made the Johnson news official. The company has...

Tags: Revenue, Juniper Networks Inc., Kevin Johnson, Operational Accounting, Finance, Larry Dignan

Blog posts 2008-07-24

Vista: Whose 'reality' do you believe?

Vista: Whose 'reality' do you believe?Microsoft Search sucks.Now they are hijacking your PC to gain search share. Vista, XP, and anything else Microsoft is leaving this organization at every chance.RE: Vista: Whose 'reality' do you believe?This studies almost alway fail to note that XP's business penetration was no better after...

Tags: Microsoft Windows Vista (Longhorn), Microsoft Windows Vista, Microsoft Corp., Forrest

Discussion threads 2008-07-24

Forrester: Vista is 'New Coke' in the enterprise; Firefox, Apple gain a little

Vista adoption in the enterprise is mired in the single digits, but is an option for companies that have Windows releases before XP. Nineteen percent of enterprise users use Firefox. And the Mac OS is making some headway in the enterprise, but Apple lacks a coherent strategy to pitch business...

Tags: Mozilla Firefox, Microsoft Windows XP, Microsoft Windows Vista, Apple Inc., Enterprise, Forrester Research Inc., Microsoft Windows, Microsoft Windows Vista (Longhorn), Operating Systems, Software, Larry Dignan

Blog posts 2008-07-24

Entellium puts a video game spin on CRM with a desktop RIA

Entellium puts a video game spin on CRM with a desktop RIAGreat news!Back in the day, practical folks used to talk well about Volvos. They said that Volvos were safe, reliable, family cars. There were however not many takers. People instead swooned over sexier, more stylish cars. This is precisely...

Tags: Web browsers, Microsoft Windows, Java development tools, Desktops, video game, video, game, CRM, Web browser, iTunes client, Entellium, Apple iTunes, Sun Java Studio Creator, desktop, rich Internet application

Discussion threads 2008-07-23

(Gallery: Broadband in a sewer)

(Gallery: Broadband in a sewer)Whoever was banging on the door during the implementation meetingWas trying to say "USE SATELLITE INSTEAD"!

Tags: Broadband Internet, Network technology, TELECOMMUNICATIONS, sewer, Gallery, broadband

Discussion threads 2008-07-23

Social browser Flock wants to be fashionable

It's actually a pretty clever strategy by Flock: Build customized versions of the company's social browser, populated with vertically-targeted content from an array of partners -- and in return expose Flock to those sites' communities. by Steve O'Hear

Tags: Web Browser, Entertainment, Flock, RSS, Web Browsers, Advertising & Promotion, Internet, Marketing, Steve O\'Hear

Blog posts 2008-07-23

Microsoft gives a new Xbox 360 experience

Despite having what is regarded as one of the best user interfaces of all the major consoles, Microsoft is reinventing the Xbox 360's look. Despite ostensibly having what is regarded as one of the best user interfaces of all the major consoles, Microsoft is reinventing the Xbox 360's look....

Tags: NetFlix Inc., Microsoft Xbox Live, Video, Microsoft Corp., Microsoft Xbox 360, Microsoft Xbox, LiveParty, Spotlight Channel, Xbox Experience, Games, Game Players, Corporate Communications, Personal Technology, Consumer Electronics, Marketing, Xbox 360, Microsoft, user-generated, video games, Xbox Live, Sarju Shah, Gamespot

News items 2008-07-23

Microsoft turns to users for new wave of Xbox games

Taking a page from Facebook and YouTube, Microsoft will turn to users of its Xbox 360 to create new video games and broaden the types of games available on its console. SEATTLE--Microsoft will turn to users of its Xbox 360 to create new video games and broaden the types...

Tags: Microsoft Xbox Live, Microsoft Corp., Microsoft Xbox, Games, Game Players, Personal Technology, Consumer Electronics, Reuters, Xbox 360, Microsoft, user-generated, video games, Xbox

News items 2008-07-23