implementation and management

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Did Levi's use failed IT as a 'convenient scapegoat'?

Several observers have suggested Levi Strauss used IT failure as an excuse to deflect attention away from deeper and more significant financial challenges. by Michael Krigsman

Tags: Financial, Implementation, Information Technology, ERP, Levi Strauss, Software Deployment, Francine, Enterprise Resource Planning (ERP), Strategy, Enterprise Software, Software, Management, Michael Krigsman

Blog posts 2008-07-25

Governance and Control Implementation

The paper Governance and Control Part I presented the business reasons for setting up a Governance Model and the proper Control within the Information Technology organization. It also gave a high level definition of what IT Governance and Control are. This paper goes deeper in the Governance and Control aspects...

Tags: Implementation, Information Technology, Strategy, Management

White papers 2005-10-18

An Inside Look at Service Oriented Architecture

Through a pragmatic implementation of Model Driven Architecture MDA, including the automatic application of proven design patterns, enterprise IT can significantly ease the implementation of service-oriented applications while achieving a true business focus. These architecture and implementation approaches to SOA dramatically increase developer productivity, while providing a dynamic infrastructure for...

Tags: Implementation, SOA, Compuware Corp., Service-Oriented Architecture (SOA), Model Driven Architecture, Web Services, Middleware, Enterprise Software, Strategy, Software, Ooa/Ood/Oop, Software Development, Software/Web Development, Management

White papers 2005-04-01

Campaign Management Solution Implementation: Critical Success Factors for Automating Revenue-Generating Processes

The goal of this paper is to help organizations maximize the Return On Investment ROI of Campaign Management implementation by exploring the key challenges involved with the implementation of Campaign Management and identifying methods of managing these challenges to achieve success quickly and effectively. There are many critical success factors...

Tags: Implementation, eLoyalty, Project Management, Change Management, Tools & Techniques, Roi/Tco, Strategy, It Operations, It service Management, Management, Finance, Managerial Accounting

White papers 2004-11-19

IT Service Management: Strategies for Getting Started

Enabling an IT service organization does not have to be a daunting proposition. Start small, think big -- pick a few processes with the greatest cost inefficiencies or opportunities for savings, like password changes or IMAC. Once you’ve achieved successes roll out into larger programs. This webcast provides basic steps...

Tags: Implementation, Information Technology, Service Level Management, Strategy, It Services, It Operations, It service Management, Management

Webcasts 2004-10-21

Additional Resources

What paper trail?

I've been carting around my latest sheaf of press releases about the green-ness of electronic document technology for weeks now. Yes, as I've blogged before, I am still one of those people who can't help printing out certain emails in order to act on them. Yes, it's bad, I know....

Tags: Xerox Corp., Paper Trail, Survey, Printers, Data Centers, Marketing Research, Hardware, Peripherals, Storage, Data Management, Marketing, Heather Clancy

Blog posts 2008-07-25

Talent development

Earlier this week I attended Fortune magazine's Brainstorm Tech conference which "aims to sharpen the thinking of the very well heeled attendees about the escalating impact of tech-driven change for all business and global society". There was a terrific menu of topics on offer:...

Tags: Talent, Collaboration, CEO, HCL, Workforce Management, Human Resources, Oliver Marks

Blog posts 2008-07-25

Rumor Mill: iPhone to get copy, paste and better navi in firmware 2.1

The most exciting thing around the watercooler today is the rumor that Apple has seeded iPhone firmware 2.1 to developers. MacNN sources tell them that they've found references to cut, copy and paste in the Localizable.strings entry under English.lproj. Woot!According to the story the 2.1 firmware also contains...

Tags: Apple iPhone, Radio, Apple Inc., Firmware, Advertising & Promotion, Marketing, Jason D. O\'Grady

Blog posts 2008-07-25

How OpenDNS, PowerDNS and MaraDNS remained unaffected by the DNS cache poisoning vulnerability

The short answer is being paranoid about tackling a known vulnerability. It's 2001, and Daniel J. Bernstein DJB, author of the then popular djbdns security-aware DNS implementation, is applying basic math principles to raise awareness on what's to turn into the "sky is falling" critical Internet vulnerability in 2008, in...

Tags: DNS, Vulnerability, Anomaly, Attack, OpenDNS, MaraDNS, NSS, Domain Names, Networking, Internet, Dancho Danchev

Blog posts 2008-07-25

Microsoft may need an IBM moment of clarity

Microsoft's financial analyst meeting was a tale of a technology conglomerate: You heard a lot about search, a decent bit about the enterprise and all sorts of projects in between. But amid all the coverage--see Mary Jo's laundry list of stories--I can't help but wonder if Microsoft's...

Tags: Steve Ballmer, Microsoft Corp., Enterprise, IBM Corp., Game Players, Virtualization, Tools & Techniques, Enterprise Software, Consumer Electronics, Personal Technology, Hardware, Management, Software, Larry Dignan

Blog posts 2008-07-25

If Xen and KVM are free, why do VMware and Microsoft get all of the press?

Xen and KVM, like other virtualization tools, can be used as part of a comprehensive datacenter architecture. One of the most important value propositions offered by both of these tools is low initial cost (read "free"). Depending upon the implementation (Citrix, Red Hat, SUSE, Virtual Iron, Oracle, Sun, Qumranet, etc.)...

Tags: Red Hat Inc., Xen, VMware Inc., Microsoft Corp., Tool, Comprehension, Productivity, Data Centers, Open Source, Storage, Hardware, Data Management, Dan Kusnetzky

Blog posts 2008-07-25

Ready for real Indian medicine?

Ready for real Indian medicine?Reply from C.A. ChienDear Mr. Blankenhorn:Thanks for your note. To clarify: (1) I wanted to document my inventive system-design and inter-connection work on [i]Medical Onshoring[/i]; thus, the USPTO filing; (2) as to the "how," head to --http://tinyurl.com/6c4tj4" .. Covering the professional world (e.g., health care, computing),...

Tags: Vertical industries, Benefits, Medical Onshoring, health care

Discussion threads 2008-07-24

Ozzie foreshadows 'Zurich,' Microsoft's elastic cloud

Ozzie foreshadows 'Zurich,' Microsoft's elastic cloudniceveryniceMicrosoft's elastic cloudGee, we had elastic Wow!Now we are going to get the elastic cloud.Metaphor watch anyone?Get ready for a whole new blob of Bloat from the people who invented Bloat.Rule of thumb: If Microsoft promises something, the promise is, with near certainty, false.The credibility...

Tags: elastic cloud, MSFT, Microsoft Corp., Ozzie

Discussion threads 2008-07-24

Government, markets and regulation

Government, markets and regulationJust Another Gov't Program Gone BadFannie Mae was created in the Depression to create liquidity in the mortgage market. Lequidity had been wiped out by the stock market collapse and bank runs.As with all government programs, it just grew and grew and never went away. ...

Tags: Mortgages, Vertical industries, Fannie Mae, Freddie Mac, mortgage, government

Discussion threads 2008-07-24

Forrester: Vista is 'New Coke' in the enterprise; Firefox, Apple gain a little

Forrester: Vista is 'New Coke' in the enterprise; Firefox, Apple gain a littleNew Coke?Actually, given the way it has been and is being sold, is it not the New Kool-Aid?With Vista selling so well already ...... as shown in revenues from the previous quarter, Microsoft can expect to gain substantially...

Tags: Microsoft Windows Vista (Longhorn), Operating systems, Mozilla Firefox, Forrester Research Inc., Microsoft Windows Vista, Apple Mac OS X, Mendel, Apple Inc.

Discussion threads 2008-07-24

10 things your IT project manager never wants to hear

10 things your IT project manager never wants to hear#9 is wrongThe actual principal for #9 is the GFC principal, Good, Fast, Cheap, pick any TWO.In reality, a successful project blends all 3 to get a product with a reasonable level of all.Corollary to #10:"It's just what I asked for,...

Tags: Strategy, IT Project Manager, information technology

Discussion threads 2008-07-24

Apple's coming notebook transition

Apple is readying a major product transition. We know because they told us so. In the quarterly financial crime call chief financial Officer Peter Oppenheimer referred several times to a "...future product transition which I can't discuss today". That was interesting for two reasons. First, the...

Tags: Notebook, Apple Macintosh, Apple Inc., Blu-ray, Product Transition, Portable Growth, Desktops, Hardware, Robin Harris

Blog posts 2008-07-24

Childs rigged crazyquilt private network

Childs rigged crazyquilt private networkBut who is monitoring the monitor?Gartner's statement not worth quoting. They are the most worthless thing to hit IT.Was Childs the only IT person on staff that knew anything about computers? That's what it sounds like. But this isn't that hard to believe. Most IT...

Tags: NETWORKING, Most IT department, private network, network, information technology

Discussion threads 2008-07-24

Childs rigged crazyquilt private network

The prosecution unveiled more details on the lunacy in San Francisco in court filings that urged the judge to keep rogue network administrator Terry Childs' bail at $5 million. The Chronicle reports that prosecutors say that Childs had over 1,000 modems secreted around the city, forming his own private network...

Tags: Network, Prosecutor, Networking, Productivity, Richard Koman

Blog posts 2008-07-24

Ballmer does Windows; Johnson joins Juniper

Update: Microsoft had its annual management shakeup--these things tend to happen at the end of the fiscal year--and Kevin Johnson is leaving as head of the company's platform and services division. As a result, Johnson's unit is split into two--Windows and online services--and CEO Steve Ballmer becomes the primary advocate...

Tags: Juniper Networks Inc., Steve Ballmer, Microsoft Windows, Operating Systems, Software, Larry Dignan

Blog posts 2008-07-24