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SAP's Peter Zencke: Inside Business ByDesign: SAP's Peter Zencke: Inside Business ByDesigniKnowWare enables SaaS personalization PLUS VIDEOStarting in 2002 iKnowWare was well on its way empowering SMB's to connect each business touchpoint in their language. Not changing the way you do business but powering you to do business your way. Personalization increases adoption and...; Tags: Software as a Service (SaaS), Corporate communications, iKnowWare, SAP AG, Peter Zencke; Discussion threads 2007-10-03

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SAP to unveil Web-delivered business software: SAP to unveil Web-delivered business softwareSAP [i]Business byDesign[/i] may need redesignAfter four years of R&D and a $400-m investment, SAP has come up with a Software as a Service SaaS model which they say will address over 600,000 companies. They seem to have missed a key point in trying to...; Tags: Tools & Techniques, Sales force management, Strategy, Web, SAP AG, software, business software; Discussion threads 2007-09-19
CRM for the iPhone: CRM for the iPhoneThe iPhone is catalyzing multiple tech areas at onceThe mobile phone makers are lauding the iPhone for bringing smart phones to the attention of mainstream consumers.Another technological area which the iPhone is bringing to the mainstream is Web 2.0. This was prematurely criticized by Mac developers...; Tags: Advertising & Promotion, Customer relationship management (CRM), CRM, Apple iPhone; Discussion threads 2007-06-27
Salesforce.com CEO Marc Benioff berates Microsoft in internal email: Salesforce.com CEO Marc Benioff berates Microsoft in internal emaillets see how long salesforce.com will last."No one can turn back time, and the Pandora’s box of services is now opened. New companies being funded on Sand Hill Road are not software companies but services companies."And these service companies are selling...; Tags: Sales force management, Software as a Service (SaaS), e-mail, End Game, Salesforce.com Inc., Microsoft Corp., Marc Benioff, software; Discussion threads 2006-07-11