hogan & hartson Resources

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The Critical Role of Service Level Metrics in an Outsourcing Transaction: Outsourcing Information Technology IT services is one strategy successful companies employ to maintain their focus on core competencies, while retaining high quality, cost-effective IT services required to meet their business needs. However, to fully realize the benefits of an outsourcing arrangement, the customer must have effective management tools. One of...; Tags: Outsourcing Arrangement, SLA, Hogan & Hartson, Outsourcing Information Technology Service, Outsourcing, Service Level Management, It Operations, Business Operations, Outsourcing & Subcontracting, It service Management; White papers 2005-04-01

FTC investigating Google-Apple ties: It was back in 2006 that Google CEO Eric Schmidt joined Apple's board at Steve Jobs' behest. At the time, the pundits were full of speculation about the meaning of this appointment. The speculation ranged from some sort of integration between advertising and iTunes to Apple...; Tags: Google Inc., Eric Schmidt, Antitrust, Apple Inc., FTC, Corporate Law, Security, Business Operations, Richard Koman; Blog posts 2009-05-05
New legal discovery rules impact schools: Federal rules that went into effect Dec. 1 will have a broad impact on how schools - and any organization that is involved in litigation - handles its email, IM and other electronic communications. While the addition to the Federal Rules of Civil Procedure - upheld in a...; Tags: e-mail, IT Management, Education Technology; Blog posts 2006-12-11
Combining Workflow and Integration for Complete Business Process Automation: As the leader in integration software for law firms, Tsunami Software provides an appliance that allows organizations to share data between applications, in real time, giving firms the fastest, simplest way to integrate common legal applications. In this webcast, the CIO of Hogan & Hartson, will discuss how his law...; Tags: Business Process, Metastorm, Law Firm, Workflow, Integration, Litigation, Operational Planning, Process Improvement, Business Process Automation, Business Operations, Quality, It Operations; Webcasts

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