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Scathing report slams UK gov't data loss: The UK government has released a scathing report, called the Poynter Review, criticizing Her Majesty's Revenue and Customs HMRC, following the loss of confidential data belonging to 25 million UK citizens. The report concludes "the loss was entirely avoidable and the fact that it could happen points to serious institutional...; Tags: Information Security, Data Loss, Accountability, HMRC, Security, Michael Krigsman; Blog posts 2008-07-01
IT security failure causes UK Revenue & Customs (HMRC) chairman to resign: Two weeks ago, I raised serious questions about IT governance in the UK at HM Revenue & Customs HMRC. At that time, the agency lost a CD containing private information belonging to 15,000 people in the UK. Today, the agency acknowledged a far worse situation: two computer discs, containing 25...; Tags: Revenue, IT Security, Agency, Information Technology, Tax, U.K., Committee, HMRC, Taxes, Free Trade, Security, Financial Planning, Finance, Michael Krigsman; Blog posts 2007-11-20
Serious IT governance issues at UK Revenue & Customs (HMRC): HM Revenue & Customs HMRC continues to face multiple IT-related security, procurement, and systems issues. These problems raise serious doubts about the agency's IT governance and management. Most recently, HMRC lost a CD containing personal information and pension data for 15,000 clients of UK insurer Standard Life....; Tags: Revenue, Payment, IT Governance, Information Technology, Disc, U.K., Electronic Data Systems Corp., HMRC, Standard Life, Operational Accounting, Finance, Michael Krigsman; Blog posts 2007-11-06

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EDS' troubled legacy of failed IT projects: Observing the news that HP is acquiring EDS, perhaps it's time to reflect on EDS' troubled history with IT projects. I've written about a number of failed projects where EDS played a role. Warning, some of these stories are ugly: More EDS issues over...; Tags: Information Technology, Electronic Data Systems Corp., Strategy, Government, Management, Michael Krigsman; Blog posts 2008-05-13
More EDS issues over botched IT project in UK: According to a recent report from Parliament, Her Majesty's Revenue and Customs HMRC in the UK continues to pursue EDS for compensation over a major failed IT implementation. The settlement totals £71.25 million and includes a direct cash payment along with £26.5 million in credits from EDS against future...; Tags: Information Technology, Settlement, Electronic Data Systems Corp., Government, Litigation, Purchasing & Procurement, Vertical Industries, Business Operations, Enterprise Software, Software, Michael Krigsman; Blog posts 2008-02-07

Data breaches: 2007 IT failure superstar: Data breaches represented the most important category of IT failure during 2007. The year 2007 saw spectacular failures, ranging from improperly-paid teachers at Arizona State University ASU and the Los Angeles Unified School District LAUSD, to a massive implementation problem at the UK National Health Service NHS,...; Tags: Breach, Information Technology, Data Breach, Disaster Recovery, Strategy, Data Management, Management, Michael Krigsman; Blog posts 2007-12-29
UK Rural Payments Agency (RPA): IT failure and gross incompetence screws farmers: UK Rural Payments Agency RPA: IT failure and gross incompetence screws farmersBusiness as usualI have worked on a number of large UK government projects and they usually go as follows:1. Get a senior civil servent who knows nothing about what is required to specify the requirements.2. Hire a large US...; Tags: UK government IT, UK Government, information technology; Discussion threads 2007-12-18
Data loss CEOs should go to jail: Richard Thomas, head of the Information Commissioner's Office ICO in the UK, told Parliament that CEOs should be responsible for the protection of confidential data in their firm's possession, and should face criminal charges in the event of data loss. This recommendation comes...; Tags: Data Loss, CEO, Data Centers, Government, Storage, Hardware, Data Management, Michael Krigsman; Blog posts 2007-12-08
U.K. government reveals its 'biggest privacy disaster': U.K. government reveals its 'biggest privacy disaster'Not arrived in the UK yet?Where do you live? The disease has been here for much longer than anywhere else.What is a Government? Even if it is prefaced by Her Majesty's. Can any unelected government be wrong ever? Ask George W not Washington, Bush!...; Tags: Biometrics, Financial services, privacy disaster, U.K. Government; Discussion threads 2007-11-21
IT security failure causes UK Revenue & Customs (HMRC) chairman to resign: IT security failure causes UK Revenue & Customs HMRC chairman to resignGOOD, maybe others will get the idea that securityis job 1.Oh my God!Blaming the king for losing a war?How unthinkable.It could NEVER happen in the old old U.S. of A.!Why the heck don't they just use the intertubes?I believe...; Tags: Operating systems, George III, British Civil Service, operating system, IT security, information technology; Discussion threads 2007-11-20
News to know: Facebook Ad(vertorial)s; Microsoft CIO booted; Salesforce.com data loss: Notable headlines: Mary Jo Foley: Microsoft CIO Stuart Scott is out. Report: StrongBox, Component Delivery Platform to debut in Windows 7. New Microsoft datacenters on tap for Chicago, Dublin. Microsoft's Windows Live finally starting to come into its own. Larry Dignan: Facebook...; Tags: Salesforce.com Inc., Facebook, Larry Dignan, Advertisement, Data Loss, Lenovo Group Ltd., Microsoft Windows Vista, Microsoft Corp., TippingPoint Technologies, One Laptop Per Child Project, Microsoft Windows Vista (Longhorn), Sales Force Management, Operating Systems, Microsoft Windows, Software, Sales; Blog posts 2007-11-07
Offshore Tax Disclosure Campaign Pilots New Compliance Transformation Approach: A landmark series of legal rulings meant a number of financial institutions had to provide information to HM Revenue & Customs HMRC about hundreds of thousands of their UK customers who hold offshore accounts. As a result of this landmark ruling HMRC obtained a significant amount of information on offshore...; Tags: Offshore, Capgemini, Compliance, Taxes, Free Trade, Financial Planning, Finance; Case studies 2007-10-25
Northern and Shell Cuts Costs With Streamlined, Simplified Financial Management Processes: Northern and Shell Group Ltd owns and publishes a wide range of media titles including the Daily Express, Daily Star, OK! And various television channels. The challenges were to streamline financial management, enforce best practice processes, strengthen financial discipline, and facilitate faster, easier compliance with HM Revenue and Customs HMRC;...; Tags: Oracle Corp., Financial, Best Practice, Financial Management, Financial Accounting, Investment, Financial Planning, Finance; Case studies
HMRC Meets Tough Targets for Recycling, Thanks to HP Planet Partners: Her Majesty's Revenue & Customs HMRC needed to increase its recycling if it was to meet ambitious corporate responsibility targets. Within the first 18 months of joining the HP Planet Partners programme, it had recycled 13.1 tonnes of HP toner cartridges from 200 of its 900 sites. The fact that...; Tags: Hewlett-Packard Co., Partnership, Recycling, Printers, Business Ethics, Hardware, Peripherals, Leadership, Management; Case studies