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TelCove's Sweet Deal With Hershey Foods: Hershey Foods Corporation recognized the criticality of superior communications services for its everyday business transactions. The company was looking for a telecommunications services provider that offered the best combination of local telecommunications services, local access agreements, and a mix of special and value-added services for the twelve buildings located in...; Tags: Hershey Foods Corp., TelCove, Telephony, Telecom & Utilities, Telecommunications, Networking; Case studies
Hershey Foods Corporation Receives Outstanding Help Desk Rating and Achieves World-Class System Availability: Hershey Foods Corporation is the leading North American manufacturer of quality chocolate and non-chocolate confectionery and chocolate-related grocery products. Previously, Hershey Foods had two help desks, both of which were using separate antiquated problem management applications. Hershey Foods recognized the need to consolidate the two help desks to provide a...; Tags: Hershey Foods Corp., Help Desk, Call Centers, It Operations; Case studies
Case Study: Hershey Foods Corporation: Hershey Foods Corporation is the leading North American manufacturer of quality chocolate and non-chocolate confectionery and chocolate-related grocery products. Hershey wanted to consolidate its image management and streamline its processes. Hershey's account executive at Dell mentioned Dell was building an X-image process through its Custom Factory Integration CFI service, allowing...; Tags: Hershey Foods Corp., Dell Computer Corp., Supply Chain Management (SCM), Enterprise Software, Software; Case studies
Hershey Foods Corporation Receives Outstanding Rating and World-Class System Availability: Hershey Foods Corporation is the leading North American manufacturer of quality chocolate and non-chocolate confectionery and chocolate-related grocery products. Recognizing that Information Technology IT is the foundation of its business, in the late 1990s, Hershey Foods set out to transform its IT environment to support the company's mission and key...; Tags: Hershey Foods Corp., It Management, Service Level Management, Strategy, It service Management, It Operations, Management; Case studies

Additional Resources

Icahn launches Yahoo proxy fight; Mark Cuban's return?: As expected, billionaire Carl Icahn launched his proxy war to turn over Yahoo's board of directors and one of his nominees is Mark Cuban, who sold Broadcast.com to Yahoo and then took those funds to buy the Dallas Mavericks. Just for entertainment value I may buy a...; Tags: Shareholder, Board, Yahoo! Inc., Chairman, Mr., Mark Cuban, Microsoft Corp., Carl Icahn, Director, Yahoo Shareholder, Bebchuk, Corporate Governance, Business Operations, Corporate Law, Larry Dignan; Blog posts 2008-05-15

Details, details, details... more on the Microsoft flaws from today: Thought I'd explore some of these bugs a bit more... first, Tipping Point released one of the vulnerabilities that Larry reported earlier, listed as a stack overflow issue in Microsoft Office Jet Database Engine. The stack overflow isn't what's interesting, what's interesting is the attack vector itself. To be fair to...; Tags: Vulnerability, Microsoft Corp., Database Engine, iDefense, Flaw, Exploitation, Microsoft Word, Word Processors, CSS, Microsoft Office, Security, Databases, Office Suites, Software, Scripting Languages, Software/Web Development, Web Development, Enterprise Software, Data Management, Nathan McFeters; Blog posts 2008-05-13
Microsoft to raise Windows Small Business Server price 80 percent: When Microsoft starts shipping its Windows Small Business Server 2008 product later this year, its price will be substantially higher -- as much as 80 percent -- than the current version of Small Business Server. Surprisingly, some testers and at least one market researcher don't seem fazed...; Tags: U.S., Microsoft Windows Small Business Server, Product, Microsoft Corp., Pricing Strategy, CAL, Microsoft Windows, Pricing, Marketing Research, Operating Systems, Servers, Software, Marketing, Hardware, Mary Jo Foley; Blog posts 2008-05-13
HP seals EDS deal; Services No. 2 behind IBM; Hurd touts efficiencies: HP seals EDS deal; Services No. 2 behind IBM; Hurd touts efficienciesShould have bought AMD first.They could have obtained EDS at a later date, then filled it with cheap AMD products. AMD is a steal right now! EDS is currently filled with IBM products.RE: HP seals EDS deal; Services No....; Tags: Electronic Data Systems Corp., Hewlett-Packard Co., IBM Corp., No. 2; Discussion threads 2008-05-13
Powerset shows semantic search solution: Beating the rush of press releases likely to flood inboxes during next week's Semantic Technology Conference, Powerset today announced the public availability of a service that adds a whole new dimension to searching for information from Wikipedia. Whilst much of the functionality unveiled today has been visible...; Tags: Natural Language Processing, Team, Xerox PARC, Wikipedia, Powerset, Wiki, Online Communications, Paul Miller; Blog posts 2008-05-12
Comcast considering bandwidth caps, surcharges: Today's Press of Atlantic City had a tiny sidebar on a troubling trend of bandwith caps and surcharges coming down the proverbial pipe from Comcast: Comcast Corp., the nation's second-largest Internet service provider, is considering setting an official limit on the amount of data that subscribers can download per...; Tags: Comcast Corp., Broadband Reports, Internet Service Providers (ISPs), Tcp/Ip, Business Services, Internet, Networking, Jason D. O\'Grady; Blog posts 2008-05-08
Data Portability: The Microsoft angle: MySpace unveiled on May 8 yet another industry initiative to allow users and developers to share their social-networking data -- a goal Microsoft also has in its sights. The first partners announcing their participation in MySpace's Data Portability initiative include Yahoo, eBay, Photobucket (also owned by News...; Tags: Microsoft Corp., MySpace, Microsoft Windows, Advertising & Promotion, Strategy, Operating Systems, Software, Marketing, Management, Mary Jo Foley; Blog posts 2008-05-08
How much are your friends worth?: News Corp. revealed yesterday that its new media subsidiary Fox Interactive Media FIM has missed this year's revenue target of $1bn by 10 per cent. FIM's portfolio is dominated by MySpace which accounts for the majority of its revenue, bringing into question once again the ability to monetize the huge...; Tags: Advertisement, Google AdWords, News Corp., MySpace, Advertiser, Social Networking, Online Communications, Marketing, Advertising & Promotion, Steve O\'Hear; Blog posts 2008-05-08
Monetizing social media: Still an uphill climb; Some friends may be worthless: News Corp. confirmed what had been reported for weeks: Fox Interactive revenue isn't going to hit its targets. The problem: Social networking is still very hard to monetize. Does inventory matter when you can't sell it? Peter Chernin, News Corp.'s operating chief, delivered his state of MySpace...; Tags: Social Media, MySpace, Larry Dignan; Blog posts 2008-05-08
News to know: AMD; Oil and telecommuting; Verizon's EV-DO modem; Linux: Notable headlines: Jason O'Grady: Review: Verizon UM150 USB EV-DO modem Gallery right. Mary Jo Foley: Microsoft Live Mesh to get more competition -- from Sun News.com: AMD revises server road map Adrian Kingsley-Hughes: How long can AMD...; Tags: Facebook, Larry Dignan, Oil, Telecommuting, Sun Microsystems Inc., EVDO, Verizon Communications Inc., Microsoft Windows Vista, Microsoft Corp., Advanced Micro Devices Inc., Linux, Modems, WiMAX, Microsoft Windows Vista (Longhorn), Federal Government, 64-Bit, Microsoft Windows, Open Source, Operating Systems, Software, Hardware, Components, Wireless, Government, Processors, Semiconductors; Blog posts 2008-05-08
Microsoft going it alone? Not exactly: Microsoft going it alone? Not exactlyI'm with you....Facebook - why on earth would MS do it? It just doesn't make any sense - hell look for new business models, don't just play dumb catch up!More over here - http://diversity.net.nz/ms-considering-a-facebook-purchase/2008/05/08/It's called flounderingWhen they can't go forward, they can't go back, and...; Tags: Operational accounting, Microsoft Corp., revenue, VCSY, Vertical Computer Systems Inc.; Discussion threads 2008-05-07
Always-on boosted by British government study: Always-on boosted by British government studyAlways On ... and the Food PoliceWhat happens when the cops show up at the grocery store and arrest you for purchasing that TwinkieR? Or you get a surcharge bill from your insurance company because your food purchases don't match your prescribed diet?Not likely? Well,...; Tags: Food & Beverage, Always-On, insurance company, diet, insurance; Discussion threads 2008-05-07
A new robotic tasting device: According to the latest American Chemical Society ACS Weekly PressPac, French researchers have developed an artificial mouth that chews apples like you and me. Here is a link to this PressPac, from which you'll be able to read a very short note titled 'Munch-o-matic: Scientists develop the artificial mouth.' The...; Tags: Food, Compound, Hre, Food & Beverage, Manufacturing, Roland Piquepaille; Blog posts 2008-05-06
About that Microsoft-Yahoo deal (2): About that Microsoft-Yahoo deal (2)Consumers are the winnersalong with free markets, competition and innovation.People should stop looking at it from the perspective of the greedy pigs that push their snouts into as many troughs as they can find, otherwise tomorrow's knowledge economy is going to be a real struggle whilst...; Tags: Financial accounting, OPEN SOURCE, Microsoft Corp., Yahoo! Inc., shareholder; Discussion threads 2008-05-04
Will computing save health care?: Carey James Kriz is nothing if not an optimist. Dr. Kriz, who heads the American Academy of Urgent Care Medicine in Orlando, is convinced that technology is the answer to the train wreck called the health care financing system. Predictive Health, knowing what your...; Tags: Dr., Health Care, Computing, Carey James Kriz, Vertical Industries, Benefits, Healthcare, Enterprise Software, Software, Human Resources, Dana Blankenhorn; Blog posts 2008-05-02
Ballmer still claims Microsoft might walk away from Yahoo: Ballmer still claims Microsoft might walk away from YahooTo quote the old westerns......"if you're going to shoot, shoot". I agree that Ballmer's most recent comments are mere posturing. If he wanted to walk away which he should do, he would have done it already.Hard to say really...If MS...; Tags: Yahoo! Inc., Microsoft Corp., BALLMER STILL, stock; Discussion threads 2008-05-01