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- NetHelpDesk 4.53f (Windows)
- NetHelpDesk is a help desk software system for people that have IT Networks. It tracks requests and faults, has intelligent network diagrams and monitors service status. It is designed for IT departments, network support staff, and IT support companies. HelpDesk System keeps details of users, their requests, and problems. NetHelpDesk...
- Software downloads 2008-04-09
Additional Resources
- SmartCode VNC Manager Enterprise Edition 5.0.15 (Windows)
- SmartCode VNC Manager is a powerful yet easy to use remote administration and monitoring software application for both the business and home network environments. It is typically used for remote network management, remote system administration and in helpdesk environments. Its features include but are not limited to: Built-in VNC, RDP,...
- Software downloads 2009-11-28
- Google: Firms can get rid of Office in a year
- In other words, Google Appsare still at that 1 to 2 percent mark.Good Riddance!It won't be missed.Man, so true, MS Office is a big hairball of baroque features to format for8.5x11. MS Office will be on a downward slide from here on out.In terms of what is need for the...
- Discussion threads 2009-11-13
- 10 ways to evaluate your IT management software
- Does your helpdesk work for you or do you work for your helpdesk? Saar Bitner of SysAid Technologies tells how to manage you IT management software. Commentary - Choosing the right IT management software solution is a strategic decision that requires the careful planning and consideration of every IT...
- News items 2009-11-05
- PC SMS Gateway Server 4.2.8 (Windows)
- Send/receive large number of SMS from PC using multiple GSM phone/modem connected to PC. Add SMS feature to your application. The application supports 5 devices, SMS traffic up to 50 thousand SMS/24h; creates personalized SMS for each recipient. It is very useful for mobile marketing, promotion campaign, or customer helpdesk...
- Software downloads 2009-10-22
- What makes Microsoft's SharePoint tick?
- Make a post explaining what SharePoint is...As you said, it is a complex product. I remember when Lotus Notes came out, it was difficult to pin it to a traditional category - what IS it? SharePoint may have some of the same issues of perception.What is SharePoint:There are 2 SharePoint?s,...
- Discussion threads 2009-10-16
- Vine Server 3.1 (Mac)
- Vine Viewer, a client-side product, enables users to access and control remote computers from anywhere in the world including computers running other operating system where a VNC server is running. As increasingly tech-savvy consumers continue to advance in their use of technology, many are utilizing more than one computer system...
- Software downloads 2009-10-13
- HelpDesk VNC 3.2 (Windows)
- HelpDesk VNC gives you instant remote connectivity to any Windows based system in seconds. The remote installer automatically installs, configures, launches and connects the Remote computer to the support computer even if it is behind a firewall. Help Desk VNC Version 3.0 has been re-created to work with Windows Vista....
- Software downloads 2009-09-22
- DSRazor 4.4 (Windows)
- DSRazor for Windows is your answer to Windows and Active Directory management. Precisely interact with your Windows and Active Directory environment, including: automatically create and remove users; document file system permissions; securely delegate Helpdesk tasks; document group membership; reset local admin passwords; document computer details.Version 4.4 corrects a problem that...
- Software downloads 2009-07-13
- HP IT Service Management Solution Provides Return on Investment Inside 18 Months at Austrian Airlines
- Austrian Airlines needed to enhance IT staff accountability, cut resolution times and generate cost savings. Austrian Airlines engaged HP ITSM Assessment Services to baseline current processes against industry best practices and identify gaps. HP Services developed a bespoke on-call automated helpdesk tool and transitioned Austrian Airlines over from the old...
- Case studies 2009-07-01
- Cheap jibe sullies SAP's SaaS strategy
- Cheap jibe sullies SAP's SaaS strategyYou got it TOTALLY wrong!"The message this sends is that Wookey?s initiative doesn?t have the wholehearted support of SAP?s board."No, that's not it at all. [b]The message this sends is that Force.com from Salesforce.com is not a viable competitor in the large enterprise.[/b] Are you...
- Discussion threads 2009-06-18
- SmartCode VNC Manager Standard Edition 4.5.9.1 (Windows)
- SmartCode VNC Manager Standard Edition is a powerful remote administration and monitoring software application for both the business and home network environments. It is typically used for remote network management, remote system administration and in helpdesk environments. The application allows you to take remote control of any computer running VNC...
- Software downloads 2009-06-04
- CCS HelpDesk 4.3 (Windows)
- CCS HelpDesk leverages the power of Microsoft Exchange Server, Microsoft Outlook, and the Web to bring you a simple, efficient and effective help desk, customer support and ticket tracking system. It is ideal for companies and organizations that are overwhelmed by user or customer requests and issues.Support requests are entered...
- Software downloads 2009-05-19
- Will Windows Vista live to die another day?
- After spending most of the morning on the phone to a number of UK universities (due to the time difference, many US universities were still sleeping), the general consensus is that Windows 7, when released, will not be the first upgrade they roll out to their networks. ...
- Blog posts 2009-05-12
- SysAid Help Desk and Asset Management 6.5 (Windows)
- SysAid is a dynamic and highly intuitive free software solution for small to medium-sized organizations. It provides extensive Helpdesk,Asset Management, Monitoring, Reports and Analysis, Knowledgebase, Live Chat, and IT Benchmarking applications in a simple, attractive and easy-to-use package. The software comes with standardized templates to help you get started right...
- Software downloads 2009-05-08
- Live from the X2 Community Conference
- I'm at the X2 Development Corporation Community Conference for the next two days. It's an annual event that our SIS vendor puts on to bring together end users (power, guru, new, and otherwise) and, not surprisingly, build community among their growing cadre of school districts. Obviously,...
- Blog posts 2009-05-06
- Bugzero 5.7.1 (Windows)
- Bugzero is a Web-based bug tracking, defect tracking, issue tracking, and change management system used in a distributed team environment to track software bugs, hardware defects, test cases, or any other issues. It can also be used equally well as a helpdesk customer support, trouble ticketing, or email management system...
- Software downloads 2009-04-28
- Yet another "Mac vs. PC" article that misses the point
- Yet another "Mac vs. PC" article that misses the pointAmazingNever ceases to amaze me when PC geeks fire the 'Apple is overpriced' round. You inherently reveal the truth about it when you say you don't wish to have all the features of a Mac. You pay for those features, often...
- Discussion threads 2009-04-16
- Shutting down your PC: Frugal fact, or financial fiction?
- Shutting down your PC: Frugal fact, or financial fiction?Dave's is closerHowever 10 minutes and 5 minutes are a bit of an exaggeration unless you are using 5+ year old equipment. Which most workers do not. The actual number of minutes is probably half that, maybe less. However that still puts...
- Discussion threads 2009-04-13
- SupportCalls System 2.5 (Windows)
- An ITIL guided helpdesk with integrated asset tracking, SupportCalls system is a full featured and automated issue tracking system available right in your Outlook. Using Microsoft Exchange can be hosted one too as repository for storing support cases, it provides support staffs with all the necessary tools to log, collaborate,...
- Software downloads 2009-04-10
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