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- Tific Helpdesk Booster (zip)
- Tific Helpdesk Booster is an inventory system; it comes in two separate files that should be installed on separate systems. The Helpdesk Booster Agent makes an inventory on the local machine, typically the end-user's, and reports the information to a remote server via HTTPS/SSL. The Support Analyst Console fetches the...
- Tags: Analyst, Inventory, TiFiC, Tific Helpdesk Booster, Helpdesk Booster Agent, Help Desk, Call Centers, Servers, It Operations, Hardware
- Software downloads 2008-06-11
Additional Resources
- Inside India's CAPTCHA solving economy
- No CAPTCHA can survive a human that's receiving financial incentives for solving it, and with an army of low-waged human CAPTCHA solvers officially in the business of "data processing" while earning a mere $2 for solving a thousand CAPTCHA's, I'm already starting to see evidence of consolidation between India's major...
- Tags: CAPTCHA, Dancho Danchev
- Blog posts 2008-08-29
- Loginany Professional Edition (exe)
- Step over LAN firewall to realize remote computer connecting with penetrating multilayer network professional user operation interface and a plenty of software function. Remote desktop control remote PC like beside of you, service agent will provide you weak broadband supplementary and acceleration function. This version is the first release on...
- Tags: Software, Function, Tools & Techniques, Firewalls, Real Estate, LANs, Network Technology, Management, Networking, Business Operations
- Software downloads 2008-08-28
- Tapulous developer fired
- Tapulous developer firedHe belongs in the Peace Corps not a corporation.In the text of his post he says he wanted to become "a real force for world change". I hate to be the bearer of bad news, but companies exist to make a profit - not to act as...
- Tags: Tapulous, Tapulous developer
- Discussion threads 2008-08-27
- AdventNet ManageEngine MSP Center Plus (exe)
- MSP Center Plus is a remote management software that enables managed service providers MSP to remotely manage multiple customer's desktops and networks. It offers remote desktop management, remote network management, remote server monitoring, Web-based Helpdesk, and professional services automation PSA. Managing multiple customers leaves MSPs with no time to spare.This...
- Tags: Remote Desktop, AdventNet Inc., Help Desk, Networking, It Operations
- Software downloads 2008-08-26
- Arc Wireless Freedom Blade
- As cell phones become the "everything gadget" for more people, companies have begun to cash in on the need for great reception at all times. Wilson Electronics and Wi-Ex have introduced some of our favorite products, and even Sprint Nextel offers an option of its own. A less successful product,...
- Tags: Telecom & Utilities, blade, Freedom Blade, phone
- Product reviews 2008-08-21
- Sprint Airave
- Since a cell phone is practically useless without good signal strength, a signal booster is sometimes required to boost it. We've seen plenty signal boosters here at CNET, from the Wi-Ex zBoost YX510-PCS-CEL to the ARC Freedom Antenna. However, Sprint has decided to release device to boost the signal of...
- Tags: Handhelds, Sprint Airave, Sprint Communications, GPS
- Product reviews 2008-08-21
- Suit over baby vid with Prince song goes forward
- Everybody agrees. Stephanie Lenz' video of her young son with Prince's "Let's Go Crazy" playing in the background was a fair use of a copyrighted work. But Universal submitted a DMCA takedown notice on the video and YouTube took it down for a month until Lenz was able to get...
- Tags: Use, DMCA, Digital Media, Consumer Electronics, Personal Technology, Richard Koman
- Blog posts 2008-08-21
- nudgeMe Agent (exe)
- nudgeMe Agent allows you to easily store reminders that will be sent to you at the time/date you decide via eMail and text message. You can also easily send SMS text messages to your friends and contacts. nudgeMe Agent is the best way to make sure you never forget anything...
- Tags: Text Message, nudgeMe, nudgeMe Agent, Text Messaging/SMS/MMS, Telephony, E-mail, Cellular Phones, Consumer Electronics, Personal Technology, Online Communications, Networking
- Software downloads 2008-08-21
- (Photos: Training for WMD terrorist attacks)
- (Photos: Training for WMD terrorist attacks)2008 SF Responders WMD Training EventThe ARMY CBRNE response trailer that is referred to in the picture is really a 6-wheeled, Gator-style ATV that is self-propelled by its own engine. The picture of the SWAT officer holstering his pistol in his boot is an absolute...
- Tags: Workforce management, training and certification, WMD terrorist attack, training, photograph
- Discussion threads 2008-08-18
- Apple acknowldges reception problem in iPhone 3G
- Apple acknowldges reception problem in iPhone 3GWhy only 2%If there is a problem with the phone, why would it only affect 2%. It seems that if it were a hardware, software, or service problem, it would affect all iphones or all iphones in specific areas and not sporadically in certain...
- Tags: Cellular phones, hummm, Apple iPhone, reception problem, Apple iPhone 3G, 3G, Apple Inc., phone
- Discussion threads 2008-08-18
- Do it Yourself Mojave
- Yup. I'm now a Vista user. As I mentioned in a previous post, circumstances have recently required that I buy a new desktop PC. It's not that I wasn't happy with my old PC -- it was a generic ASUS M2N32 Athlon...
- Tags: desktop, microsoft windows xp, operating system, microsoft windows vista, ram, machine, rachel, microsoft windows vista (longhorn), operating systems, microsoft windows, software, jason perlow
- Blog posts 2008-08-08
- Facebook and MySpace: Walking the security-social networking line
- Security--actually insecurity--is a very social thing. Get a cute malware infested email and forward it along to your contact list. See a site that's interesting--but is really just a phishing expedition--and you get hit with a virus/worm/rootkit. Social engineering makes the security world go around. So what do you do...
- Tags: facebook, network, myspace, defcon, phishing, web site development, security, viruses and worms, spam and phishing, internet, larry dignan
- Blog posts 2008-08-08
- Sorry, no-can-do, says Tufts
- Sorry, no-can-do, says TuftsWouldn't that be sweet?Yes, we've done as you requested and preserved the data. But we STILL can't identify the students. Sorry and have a nice day. ;-)RE: Sorry, no-can-do, says TuftsI'm the DMCA agent at my school, a similar kind of school to Tufts,...
- Tags: Business intelligence, Tufts, RIAA
- Discussion threads 2008-08-07
- JiJi Self Service Password Reset (exe)
- Gartner states that 30% of helpdesk queries are related to password resets management and account lockout. With JiJi Self Service Password ResetJSSPR, end-users now have the ability to securely reset their own Active Directory passwords without having to involve highly technical helpdesk professionals. JSSPR lowers end-user downtime, end-users no longer...
- Tags: password, jsspr, help desk, call centers, it operations
- Software downloads 2008-08-07
- Star Event Log Agent Free Suite (exe)
- Star Event Log Agent can convert window event log to syslog message. It will forward syslog message to centralized syslog server or daemon. A syslog server or daemon can filter syslog message and trigger alarm message. Star Event Log Agent is based on Internet standard protocol, which is specified by...
- Tags: message, daemon, agent, construction, internet, real estate, business operations
- Software downloads 2008-08-07
- News to know: LinuxWorld; Cisco; Microsoft; Yahoo
- Notable headlines: Mary Jo Foley: Microsoft sending mixed messages about Windows futures with 'Fiji'? Sam Diaz: LinuxWorld keynotes: Now is the time to invest. Larry Dignan: IBM, Ubuntu, Novell and Red Hat gang up on Vista A new data center?...
- Tags: Apple iPhone, LinuxWorld, Larry Dignan, Yahoo! Inc., Microsoft Corp., Cisco Systems Inc., Cloud Computing, Help Desk, Data Centers, Corporate Communications, It Operations, Storage, Hardware, Data Management, Marketing
- Blog posts 2008-08-06
- What are you using for a helpdesk application?
- What are you using for a helpdesk application?What are you using for a helpdesk application?We use an application called Wonderdesk. It is web based, its not too bad, but the search feature for old helpdesk tickets kind of sucks in that it won't display all the search queries or you...
- Tags: Call centers, help desk, helpdesk application
- Discussion threads 2008-08-05
- What are you using for a helpdesk application?
- One of my first jobs as tech director is to create a helpdesk for users across the district to submit support tickets, check the status of the tickets, and for me to aggregate data on support needs (i.e., what's going wrong generally and what do we need to do to...
- Tags: Help Desk, Call Centers, It Operations, Christopher Dawson
- Blog posts 2008-08-05
- Agent 18 Eco iPhone Shield
- When searching for an iPhone 3G case, the environment is probably the last thing on your mind. Fortunately, Agent 18 has done it for you with its Eco iPhone Shield, which is constructed of environmentally friendly material. The product's packaging is also made of recycled material. The Eco iPhone Shield...
- Tags: Real estate, agent
- Product reviews 2008-08-05
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