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- SmartCode VNC Manager Enterprise Edition 5.0.4.1 (Windows)
- SmartCode VNC Manager is a powerful yet easy to use remote administration and monitoring software application for both the business and home network environments. It is typically used for remote network management, remote system administration and in helpdesk environments. Its features include but are not limited to: RealVNC, UltraVNC, and...
- Tags: Remote System, Environment, VNC, SSH, Microsoft Windows, SmartCode Solutions, SmartCode VNC Manager, Computers Registration Wizard, Thumbnail View
- Software downloads 2009-07-02
- SmartCode VNC Manager Standard Edition 4.5.9.1 (Windows)
- SmartCode VNC Manager Standard Edition is a powerful remote administration and monitoring software application for both the business and home network environments. It is typically used for remote network management, remote system administration and in helpdesk environments. The application allows you to take remote control of any computer running VNC...
- Tags: Remote System, Environment, Monitoring, SmartCode Solutions, SmartCode VNC Manager Standard Edition, Help Desk, Remote Administration, Microsoft Windows, It Operations, Operating Systems, Software
- Software downloads 2009-06-04
- Will Windows Vista live to die another day?
- After spending most of the morning on the phone to a number of UK universities (due to the time difference, many US universities were still sleeping), the general consensus is that Windows 7, when released, will not be the first upgrade they roll out to their networks. ...
- Tags: Microsoft Windows 7, Operating System, University, Microsoft Windows Vista, University Of Kent, Microsoft Windows, Microsoft Windows XP, Microsoft Windows Vista (Longhorn), Operating Systems, Software, Zack Whittaker
- Blog posts 2009-05-12
- Freeware HelpDesk CentreDesk Group 5.401 (Windows)
- CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians time tracking, calculates holidays and working days...
- Tags: Freeware, Microsoft Windows, Merging Technologies, CentreDesk, Help Desk, Call Centers, It Operations
- Software downloads 2009-04-28
- HelpDesk CentreDesk Repair 5.401 (Windows)
- CentreDesk Repair is a multi-user helpdesk repairs application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working...
- Tags: Microsoft Windows, Merging Technologies, CentreDesk Repair, Help Desk, Call Centers, It Operations
- Software downloads 2009-04-28
- Freeware HelpDesk CentreDesk Quotation 5.401 (Windows)
- CentreDesk Quotation is a multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign quotations to technicians. Can be used as a...
- Tags: Freeware, Microsoft Windows, Merging Technologies, CentreDesk Quotation, Help Desk, Call Centers, It Operations
- Software downloads 2009-04-28
- Freeware HelpDesk CentreDesk 5.401 (Windows)
- CentreDesk is unrestricted freeware multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians time tracking, (calculates holidays and working...
- Tags: Freeware, Microsoft Windows, Merging Technologies, CentreDesk, Help Desk, Call Centers, It Operations
- Software downloads 2009-04-28
- HelpDesk CentreDesk Corporate 5.401 (Windows)
- CentreDesk Corporate is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working...
- Tags: Microsoft Windows, Merging Technologies, CentreDesk Corporate, Help Desk, Call Centers, It Operations
- Software downloads 2009-04-28
- Veo Remote Free 1.0.7 (Windows)
- Veo Remote is specifically designed to be a non intrusive alternative to common VNC and KVM solutions. It's primarily aimed as a Helpdesk application to facilitate trouble shooting, though it's equally as useful as a KMV keyboard video mouse or thin client over the Local area network. It also doubles...
- Tags: Microsoft Windows, Idlearts, Veo Remote, Veo, Help Desk, Keyboards, Thin Clients, Call Centers, Mice, Internet, Networking, It Operations, Hardware, Peripherals
- Software downloads 2009-04-23
- Desktop Pinger 1.2 (Windows)
- Test anything that replies on a ping ICMP. This little stay on top application is a handy tool for the helpdesk verifying that computers and other equipment are connected and online. Desktop Pinger don't require installation, just copy it to a suitable folder and start using it right away. Tip....
- Tags: Microsoft Windows, PJ Applications, Help Desk, Desktops, It Operations, Hardware
- Software downloads 2009-03-06
- PC SMS Gateway Server 4.2.6 (Windows)
- Send/receive large number of SMS from PC using multiple GSM phone/modem connected to PC. Add SMS feature to your application. The application supports 5 devices, SMS traffic up to 50 thousand SMS/24h; creates personalized SMS for each recipient. It is very useful for mobile marketing, promotion campaign, or customer helpdesk...
- Tags: PC, Microsoft Windows, SMS, SMSgee, Text Messaging/SMS/MMS, Telephony, Cellular Phones, Help Desk, Databases, Consumer Electronics, Personal Technology, Online Communications, Networking, It Operations, Enterprise Software, Software, Data Management
- Software downloads 2009-03-02
- RunAs Professional 3.6.0.4 (Windows)
- RunAs Professional is a substitute for Microsoft's command runas. If you use RunAs Professional you can start an application with other Credentials without log off and log on. Because Nero does not run very properly without administrative rights you can build a crypted file with RunAs Professional in which all...
- Tags: Password, Nero, Microsoft Windows, RunAs Professional, Help Desk, Call Centers, Tools & Techniques, It Operations, Management
- Software downloads 2009-02-18
- Screen2Video ActiveX Control 5.0 (Windows)
- For Professional Windows Developers who need to Screen recording function within their business application.It gives developer create Live presentations, Helpdesk support, On-demand software training more easy.
- Tags: Training, Viscom Software, Help Desk, Workforce Management, Training And Certification, Call Centers, Microsoft Windows, It Operations, Human Resources, Operating Systems, Software
- Software downloads 2008-10-16
- Vyom Labs Case Study: A Fortune 500 Company
- Company want to streamline the helpdesk process using a bespoke application developed on top of ARS which will provide functionality comparable to that of ITSM Service desk. Various addition features like email engine integration, crystal report integration and post deployment support etc. are expected as well. Vyom Labs handled the...
- Tags: Remedy Corp., Integration, Vyom Labs, E-mail, Help Desk, Service Level Management, Software Development, Call Centers, Online Communications, It Operations, It service Management, Software/Web Development
- Case studies 2008-09-15
- Ten key differences between Linux and Windows
- Ten key differences between Linux and WindowsRe: Shouldn't this be titledNot everything; for example 1) hardware support - not all closed source OS has the same level of hardware support. 2) Command line vs no command line : Many closed source OS has fully functional command line support.3) Multilayered run...
- Tags: Operating systems, UNIX, OPEN SOURCE, Linux, Microsoft Windows, hardware
- Discussion threads 2008-09-04
- Fourth quarter IT hiring outlook: The helpdesk is hot
- Eleven percent of CIOs plan to add IT workers in the fourth quarter, 3 percent plan cuts and help desk and technical support are the hot categories as customer and user support trumps projects focused on growth. Those are a few of the notable takeaways in an...
- Tags: Hiring, CIO, Information Technology, Recruitment & Selection, Help Desk, Call Centers, Human Resources, Workforce Management, It Operations, Larry Dignan
- Blog posts 2008-09-03
- Verity Credit Union Streamlines Application Access, Reduces Helpdesk Costs, and Improves Customer Service With Imprivata OneSign
- With comprehensive financial products and services, exceptional lending rates and advanced systems for automated and online financial management, Verity Credit Union has $390 million in assets and 25,650 members. The IT team wanted to make it easier for employees to access the applications required to do their jobs, while reducing...
- Tags: Verity Inc., Customer Service, Microsoft Access, Single Sign-on, Imprivata, Authentication/Encryption, Help Desk, Security, It Operations
- Case studies 2008-09-01
- News to know: LinuxWorld; Cisco; Microsoft; Yahoo
- Notable headlines: Mary Jo Foley: Microsoft sending mixed messages about Windows futures with 'Fiji'? Sam Diaz: LinuxWorld keynotes: Now is the time to invest. Larry Dignan: IBM, Ubuntu, Novell and Red Hat gang up on Vista A new data center?...
- Tags: Apple iPhone, LinuxWorld, Larry Dignan, Yahoo! Inc., Microsoft Corp., Cisco Systems Inc., Cloud Computing, Help Desk, Data Centers, Corporate Communications, It Operations, Storage, Hardware, Data Management, Marketing
- Blog posts 2008-08-06
- What are you using for a helpdesk application?
- One of my first jobs as tech director is to create a helpdesk for users across the district to submit support tickets, check the status of the tickets, and for me to aggregate data on support needs (i.e., what's going wrong generally and what do we need to do to...
- Tags: Help Desk, Call Centers, It Operations, Christopher Dawson
- Blog posts 2008-08-05
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