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- TicketAlert 1.5 (Mac)
- Mac Users can now also benefit from a native Mac Application notifying them of new tickets received in their Kayako SupportSuite and eSupport. After installingl TicketAlert on your Mac you will have a new icon on the right hand side of your menubar and you will receive notifications from your...
- Tags: Apple Macintosh, Notification, IT2Be, Help Desk, Desktops, It Operations, Hardware
- Software downloads 2009-11-04
- PC SMS Gateway Server 4.2.8 (Windows)
- Send/receive large number of SMS from PC using multiple GSM phone/modem connected to PC. Add SMS feature to your application. The application supports 5 devices, SMS traffic up to 50 thousand SMS/24h; creates personalized SMS for each recipient. It is very useful for mobile marketing, promotion campaign, or customer helpdesk...
- Tags: PC, Microsoft Windows, SMS, SMSgee, Text Messaging/SMS/MMS, Telephony, Cellular Phones, Help Desk, Consumer Electronics, Personal Technology, Online Communications, Networking, It Operations
- Software downloads 2009-10-22
- SmartCode VNC Manager Enterprise Edition 5.0.12.1 (Windows)
- SmartCode VNC Manager is a powerful yet easy to use remote administration and monitoring software application for both the business and home network environments. It is typically used for remote network management, remote system administration and in helpdesk environments. Its features include but are not limited to: RealVNC, UltraVNC, and...
- Tags: Remote System, Environment, VNC, SSH, Microsoft Windows, SmartCode Solutions, SmartCode VNC Manager, Computers Registration Wizard, Thumbnail View
- Software downloads 2009-10-21
- What makes Microsoft's SharePoint tick?
- Make a post explaining what SharePoint is...As you said, it is a complex product. I remember when Lotus Notes came out, it was difficult to pin it to a traditional category - what IS it? SharePoint may have some of the same issues of perception.What is SharePoint:There are 2 SharePoint?s,...
- Tags: Content management, Groupware, Collaboration, Enterprise software, Microsoft Corp., Microsoft SharePoint
- Discussion threads 2009-10-16
- ShareRight 5.0 (Windows)
- ShareRight is a network administration tool providing detailed analysis of all file shares and documents on the network and their associated NTFS permissions, together with discovery and quick launch of each shared folder and VNC viewer. In addition, notes may be recorded for each machine for support and maintenance purposes....
- Tags: NTFS, Database, NTFS Permission, Network, VNC, Microsoft Windows, CITS, ShareRight, Networking
- Software downloads 2009-09-29
- NetSupport DNA 3.0 (Windows)
- NetSupport DNA Dynamic Network Administration facilitates central management of your enterprise PCs in a secure, coordinated and efficient manner. Combining powerful Hardware and Software Inventory with Energy Monitoring, Software Distribution, Application and Internet Metering, Web based Helpdesk, PC Remote Control and more, NetSupport DNA is a modular solution ensuring compliance...
- Tags: NetSupport Ltd., Microsoft Windows, Roi/Tco, Biotechnology, Help Desk, Tools & Techniques, Networking, Finance, Managerial Accounting, It Operations, Management
- Software downloads 2009-09-02
- Google Apps isn't about CIOs
- Larry Dignan wrote a piece on Google's new push to get their Apps products into the enterprise. He pointed out major sources of potential problems for Google in this space, particularly the inability of companies to host their own data. As Larry very correctly noted, ...
- Tags: Google Inc., Google Apps, Cloud Computing, Christopher Dawson
- Blog posts 2009-08-03
- Google's campaign for Apps doesn't address the IT data elephant in the room
- Updated: Google has launched a "Go Google" marketing push for Google Apps touting cost savings and recruiting users to spread the word. The campaign---modeled after Mozilla's Firefox marketing efforts---makes sense for browsers, but for skeptical IT buyers, Google drops the ball. Why? Google's campaign...
- Tags: Google Inc., Information Technology, E-mail, Cloud Computing, Security, Online Communications, Larry Dignan
- Blog posts 2009-08-03
- SmartCode VNC Manager Standard Edition 4.5.9.1 (Windows)
- SmartCode VNC Manager Standard Edition is a powerful remote administration and monitoring software application for both the business and home network environments. It is typically used for remote network management, remote system administration and in helpdesk environments. The application allows you to take remote control of any computer running VNC...
- Tags: Remote System, Environment, Monitoring, SmartCode Solutions, SmartCode VNC Manager Standard Edition, Help Desk, Remote Administration, Microsoft Windows, It Operations, Operating Systems, Software
- Software downloads 2009-06-04
- Will Windows Vista live to die another day?
- After spending most of the morning on the phone to a number of UK universities (due to the time difference, many US universities were still sleeping), the general consensus is that Windows 7, when released, will not be the first upgrade they roll out to their networks. ...
- Tags: Microsoft Windows 7, Operating System, University, Microsoft Windows Vista, University Of Kent, Microsoft Windows, Microsoft Windows XP, Microsoft Windows Vista (Longhorn), Operating Systems, Software, Zack Whittaker
- Blog posts 2009-05-12
- Freeware HelpDesk CentreDesk Group 5.401 (Windows)
- CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians time tracking, calculates holidays and working days...
- Tags: Freeware, Microsoft Windows, Merging Technologies, CentreDesk, Help Desk, Call Centers, It Operations
- Software downloads 2009-04-28
- HelpDesk CentreDesk Repair 5.401 (Windows)
- CentreDesk Repair is a multi-user helpdesk repairs application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working...
- Tags: Microsoft Windows, Merging Technologies, CentreDesk Repair, Help Desk, Call Centers, It Operations
- Software downloads 2009-04-28
- Freeware HelpDesk CentreDesk Quotation 5.401 (Windows)
- CentreDesk Quotation is a multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign quotations to technicians. Can be used as a...
- Tags: Freeware, Microsoft Windows, Merging Technologies, CentreDesk Quotation, Help Desk, Call Centers, It Operations
- Software downloads 2009-04-28
- Freeware HelpDesk CentreDesk 5.401 (Windows)
- CentreDesk is unrestricted freeware multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians time tracking, (calculates holidays and working...
- Tags: Freeware, Microsoft Windows, Merging Technologies, CentreDesk, Help Desk, Call Centers, It Operations
- Software downloads 2009-04-28
- HelpDesk CentreDesk Corporate 5.401 (Windows)
- CentreDesk Corporate is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working...
- Tags: Microsoft Windows, Merging Technologies, CentreDesk Corporate, Help Desk, Call Centers, It Operations
- Software downloads 2009-04-28
- Veo Remote Free 1.0.7 (Windows)
- Veo Remote is specifically designed to be a non intrusive alternative to common VNC and KVM solutions. It's primarily aimed as a Helpdesk application to facilitate trouble shooting, though it's equally as useful as a KMV keyboard video mouse or thin client over the Local area network. It also doubles...
- Tags: Microsoft Windows, Idlearts, Veo Remote, Veo, Help Desk, Keyboards, Thin Clients, Call Centers, Mice, Internet, Networking, It Operations, Hardware, Peripherals
- Software downloads 2009-04-23
- Desktop Pinger 1.2 (Windows)
- Test anything that replies on a ping ICMP. This little stay on top application is a handy tool for the helpdesk verifying that computers and other equipment are connected and online. Desktop Pinger don't require installation, just copy it to a suitable folder and start using it right away. Tip....
- Tags: Microsoft Windows, PJ Applications, Help Desk, Desktops, It Operations, Hardware
- Software downloads 2009-03-06
- RunAs Professional 3.6.0.4 (Windows)
- RunAs Professional is a substitute for Microsoft's command runas. If you use RunAs Professional you can start an application with other Credentials without log off and log on. Because Nero does not run very properly without administrative rights you can build a crypted file with RunAs Professional in which all...
- Tags: Password, Nero, Microsoft Windows, RunAs Professional, Help Desk, Call Centers, Tools & Techniques, It Operations, Management
- Software downloads 2009-02-18
- Screen2Video ActiveX Control 5.0 (Windows)
- For Professional Windows Developers who need to Screen recording function within their business application.It gives developer create Live presentations, Helpdesk support, On-demand software training more easy.
- Tags: Training, Viscom Software, Help Desk, Workforce Management, Training And Certification, Call Centers, Microsoft Windows, It Operations, Human Resources, Operating Systems, Software
- Software downloads 2008-10-16
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