harvey nash

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Building the Foundation for a Seamless Microsoft SharePoint Upgrade

The client, a national provider of wireless voice, messaging and data services provides telecommunications solutions to nearly 300 million Americans. The company was leveraging Microsoft SharePoint Portal Server 2003 across many of its nationwide offices. Determined to make the most of its various SharePoint investments through a companywide upgrade to...

Tags: Microsoft SharePoint, Microsoft Corp., Harvey Nash, Collaboration, Groupware, Enterprise Software, Software

Case studies 2008-10-13

Harvey Nash Case Study: Sales Effectiveness Partners

In 2002, Sales Effectiveness Partners Corp. acquired the SalesCloser assets, brand and customer base. The following month, Sales Effectiveness Partners hired TechDiscovery to transform SalesCloser from a desktop software solution to a subscription-based offering. TechDiscovery was tasked with leveraging existing functionality from the SalesCloser desktop product and developing a new,...

Tags: Desktop Software, Harvey Nash, Sales Strategy, Desktops, Sales Force Management, Sales, Hardware

Case studies 2008-02-28

Resolving Custom System Issues Achieves Performance Stability

TitleMax, a relatively young, but fast-growing company operated its 500 retail stores using a custom-designed application developed by an outside software provider. The provider also developed a custom reporting application and both were tied to other off-the-shelf applications. TitleMax looked to this provider to perform maintenance and support and to...

Tags: Performance, QA, Harvey Nash, Help Desk, Call Centers, Performance Management, It Operations, Human Resources, Workforce Management

Case studies 2008-02-05

Vacationers Re-Live and Re-Tell Their Stories Via the Web

EZ Prints was selected by an international theme park company to create the second generation of a Web site that allows theme park visitors the ability to share and buy the pictures taken by onsite photographers following their vacation. Although EZ Prints had developed Web sites for other clients, they...

Tags: Web, Client, Commercial Software, Harvey Nash, Web Site Development, Channel Management, Internet, Marketing

Case studies 2008-02-04

Additional Resources

Business Intelligence on the Mainframe: Mission-Critical Applications Require Mission-Critical Platform

In the 2007 Harvey Nash Strategic Leadership Survey, 76 percent of CIOs claimed that their roles are becoming more strategic as their companies look to use information to create competitive advantage. This paper discusses operational BI, including what it is, what is requires, and what kind of value it delivers....

Tags: Mainframe, Pricing, Business Intelligence, Tools & Techniques, Databases, Enterprise Software, Marketing, Software, Data Management, Management

White papers 2008-07-29

Survey: Your IT leaders are an antsy bunch

CIOs and technology managers are less strategic than they were a year ago, pondering job jumps and still struggle to deliver projects on time and under budget. Yet these folks want to be more intertwined with their respective businesses. A Harvey Nash/KMPG survey of 258 respondents paints...

Tags: CIO, Information Technology, Leader, Survey, Marketing Research, Outsourcing, Strategy, Marketing, It Operations, Business Operations, Outsourcing & Subcontracting, Management, Larry Dignan

Blog posts 2008-03-28