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The Benefits of Selecting a CRM Implementation Partner

A CRM implementation partner can provide an organization with the best practices in every aspect of rolling out a CRM system including needs assessment, planning, configuration, development and integration, data importing, pilot-program and roll-out, training and support. During the selection process of a CRM implementation firm, make sure one gets...

Tags: Benefit, CRM, Harvest Solutions, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing

White papers

Affordable CRM Software for the Small Business

Customer Relationship Management CRM software has played a very important role for large corporations in improving the efficiency and effectiveness of sales, marketing, and customer service. There have been both successes and failures in implementing these very expensive solutions. The small business community does not have the financial and human...

Tags: Financial, CRM Software, Small Business, CRM, Harvest Solutions, Customer Relationship Management Software, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing

White papers

What Have We Learned About CRM Training?

As the CRM industry matures, training continues be a vital aspect of a successful Customer Relationship Management solution. Training should not be an after thought, but be included in the needs assessment process. Who needs to be trained, how they are going to be trained, training materials, location, instructors, timetables,...

Tags: Training, CRM, Harvest Solutions, Workforce Management, Training And Certification, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Human Resources, Software, Marketing

White papers

CRM Implementations: What Have We Learned?

The Customer Relationship Management Industry continues to mature. CRM software products have evolved and provide features and flexibility that were only a dream not that long ago. CRM implementation methodologies have been refined overtime, designed to provide cost effective consulting services. Despite all the improvements in both product and implementation...

Tags: CRM, Harvest Solutions, Customer-Relationship Management Industry, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software

White papers

Additional Resources

Rethink Your Web Gateway Security --- Why You Need More than URL Filtering

Rethink Your Web Gateway Security --- Why You Need More than URL Filtering As the web becomes more important to modern business, it is also becoming more dangerous. Cybercriminals are more organized to the point that web-borne malware has become an integral part of the Internet- in...

Tags: Web, Trend Micro Inc., Malware, URL Filtering Solution, Channel Management, Spyware, Adware & Malware, Security, Marketing

Webcasts 2009-09-01

New England software company could harvest rewards from carbon cap

The only carbon cap trading in the U.S. is now done in the northeastern states, called the Regional Greenhouse Gas Initiative RGGI. Using cap-and-trade market RGGI's collected $360 million through the auctioning of pollution permits in 10 states. This program would stop in 2012 if an overall federal...

Tags: Software, Carbon, Tools & Techniques, Management, Harry Fuller

Blog posts 2009-06-24

Jive & Telligent Get More Analytical

Jive, creator of 'Social Business Software 3.0', are announcing today an OEM agreement with business intelligence vendor SAP AG, through which it will deliver community analytics that combine the best in Social Business Software together with SAP® BusinessObjects™ BI OnDemand offerings. This partnership makes available complete cloud-based analytics...

Tags: Analytics, Social Computing, SAP AG, Enterprise 2.0, Telligent, Pricing, Tools & Techniques, Business Intelligence, Financial Planning, Social Networking, Enterprise Software, Databases, Marketing, Management, Software, Data Management, Finance, Online Communications, Advertising & Promotion, Oliver Marks

Blog posts 2009-06-23

News to know: Sun-IBM; Cloudforce; Windows 7 downgrade; AP's crackdown

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily.  For continuous updates see BNET’s around-the-Web tech coverage. Larry Dignan: Sun following the IBM deal collapse: Customer confusion en route The IBM-Sun saga: Can McNealy let...

Tags: Larry Dignan, Microsoft Windows 7, Associated Press, Sun Microsystems Inc., Sam Diaz, IBM Corp., Smart Phones, Service-Oriented Architecture (SOA), Keyboards, Microsoft Windows, Handhelds, Cellular Phones, Consumer Electronics, Personal Technology, Web Services, Enterprise Software, Software, Hardware, Peripherals, Operating Systems

Blog posts 2009-04-07

SearchSOA.com names Nexaweb's Enterprise Web Suite 'Product of Year'

Nexaweb Technologies, the application platform provider, just keeps piling on the accolades. Its latest achievement is the Product of the Year award for its Enterprise Web Suite from SearchSOA.com. The gold-status award for the Burlington, Mass. Company, came in the RIA /Composite Application Assembly category, and was...

Tags: Web, Professional Services, Model-driven Architecture, Nexaweb Technologies, Model Driven Architecture, Service-Oriented Architecture (SOA), Data Centers, Asset Management, Middleware, Ooa/Ood/Oop, Software Development, Software/Web Development, Web Services, Enterprise Software, Software, Storage, Hardware, Data Management, Operational Planning, Business Operations, Dana Gardner

Blog posts 2008-04-09

Secure coding: the invisible elephant

The last couple of weeks, I've been trying to vaguely connect the dots between social computing, cloud computing and traditional process based systems. There are multiple legs to the story but one that had pretty much escaped my attention was the security angle. I will not claim any special expertise...

Tags: Software, Google Inc., Database, Cloud Computing, Information Technology, Computer Science, Microsoft Corp., Computer, Ms Davidson, Tools & Techniques, Security, Management, Dennis Howlett

Blog posts 2008-04-08

From an Eye in the Sky to Roots on the Ground

How much pulp/lumber/biomass/sugar cane is there on that piece of ground? There are many reasons for asking that question. As commodity prices and energy pirces climb, the need for the answers get more urgent. The folks at Lanworth have gathered the global database, experience and...

Tags: Analysis, Shailu Verma, GIS, Software, Harry Fuller

Blog posts 2008-03-17

Nexaweb Advance takes RIA value to the enterprise application modernization imperative

There are so many good reasons to modernize legacy and 3GL/4GL applications that enterprises are moving wholesale to modernization activities, changing entire classes of applications, and aligning them with SOA, SaaS, data center consolidation, ITIL, and energy-conservation/green initiatives. Oh, and modernization allows you to gracefully get out...

Tags: Client-server, Data Center, Goal, Rich Internet Application, Enterprise Application, Datacenter Transformation, Data Centers, Service-Oriented Architecture (SOA), Model Driven Architecture, ITIL, Storage, Enterprise Software, Hardware, Data Management, Web Services, Software, Ooa/Ood/Oop, Software Development, Software/Web Development, It Services, Dana Gardner

Blog posts 2008-03-03

Messaging Assurance Gateway: The Next-Generation in Anti-Spam & Anti-Virus Solutions

Red Condor's state-of-the-art email security eliminates spam, and protects against viruses, spyware, phishing schemes, identity theft, and other dangerous or undesirable content. The paper ensures that important emails get through without being incorrectly blocked. Red Condor's sophisticated intrusion detection and defense systems also protect email servers and networks from external...

Tags: Gateway Inc., Anti-spam, Messaging, Red Condor, Phishing, E-mail, Cyberthreats, Spam, Identity Theft, Security, Viruses And Worms, Spam And Phishing, Online Communications

White papers 2007-11-05

The Real Cost of Spam for City Workers Adds Up Fast

The City of Petaluma & the City of Santa Rosa needed to deploy solutions that are economic and help increase employee productivity, maintaining efficiency, seamless protection against spam. The City deployed Red Condor Message Assurance Gateway which blocks malicious email before it reaches the customer network. It provides simultaneous inbound...

Tags: Network, Worker, Red Condor, E-mail, Networking, Online Communications

Case studies 2007-08-15

Shellfish Farm Synchronizes Daily Harvest With Order Data to Avoid Lost Sales

Taylor Shellfish Farms in Shelton, Washington, is the West Coast's largest producer of oysters, clams, and other shellfish food products. The company's sales rely on daily phone calls from wholesalers, grocery chains, and restaurants, but harvesting depends on the growing cycles of shellfish and can only take place when low...

Tags: Microsoft Corp., Sales Strategy, Sales Force Management, Sales

Case studies 2007-08-01

Digipede Wins Microsoft ISV of the Year

John Powers, CEO of Digipede, and I had a lovely conversation the other day. Before we could really examine the company's virtualization technology and approach to the market, John mentioned that his company was named Microsoft ISV/Software Solutions Partner of the Year in 2007. When one considers how many ISV...

Tags: virtual processing software, high performance computing

Blog posts 2007-07-17

CIOs want to see more of Google Apps

CIOs want to see more of Google AppsI agree, but WordPerfect and OpenOffice are also bloated.I want to see stripped down alternatives to OpenOffice and WordPerfect. We need a renegade group to fork Abiword or OpenOffice and simplify and strip out the bloat like happened with Firefox.Or they couldstart doing...

Tags: Word processors, Office2007, Google Inc., Google Apps, OpenOffice

Discussion threads 2007-02-27

Interested in learning how to develop mashups? Welcome to Mashup U. Online

Interested in learning how to develop mashups? Welcome to Mashup U. OnlinePICSFROMSPACEExample of a single pinpoint mashup application is PICSFROMSPACE, LOOKUP YOUR PLACE BY ADDRESS to lookup satellitepictues at streetlevel by address, zipcode or UK-postcode.PICSFROMSPACE is a combination of Googlemaps API and thirdparty addressdata.Check out http://www.walweb.nl/picsfromspaceThe "circle of life"As an...

Tags: PICSFROMSPACE, mashup

Discussion threads 2006-11-20

Microsoft flags Gmail as a virus

Microsoft flags Gmail as a virusAn "error", yeah we believe you."This was a limited false positive issue with our antivirus protection,"A limited, intentional, false positive, methinks. This sort of stuff has happened too often with too many companies, specially microsoft.Microsoft flags Gmail as a virusSounds like Microsoft accurately detected a...

Tags: Cyberthreats, E-mail providers, Viruses and worms, SECURITY, virus, Microsoft Corp., Google Gmail, G-mail, Google Inc.

Discussion threads 2006-11-13

Click Fraud

I find it ironic that advertisers are bitter about hackers’ use of bots and other tricky techniques to defraud them by clicking on either their banner ads or Google keywords. Where were the complaints when spammers promoted their products via mass mailings to millions of totally...

Tags: Richard Stiennon

Blog posts 2006-06-15