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	<title><![CDATA[habit Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/habit.html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to habit]]></description>
	<s:counts start="0" returned="18" found="18" />
	<language>en-us</language>
	<item>
		<title><![CDATA[TR Dojo: Common habits of superstitious computer users]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=27469]]></link>
		<description><![CDATA[From avoiding upgrades to refusing reboot requests, Bill Detwiler takes a light-hearted look at superstitious end-user habits IT pros should debunk. by Larry Dignan]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 18 Nov 2009 02:02:18 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/habit.html"><![CDATA[Habit]]></category>
		<category domain="http://updates.zdnet.com/tags/computer.html"><![CDATA[Computer]]></category>
		<category domain="http://updates.zdnet.com/tags/productivity.html"><![CDATA[Productivity]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/larry+dignan.html"><![CDATA[Larry Dignan]]></category>
	</item>
	<item>
		<title><![CDATA[The Habit Factor for iPhone 1.5 (Mobile)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1166393]]></link>
		<description><![CDATA[With The Habit Factor for iPhone and its unique and powerful tool set including; Habit Alignment Technology you will be able to achieve more in less time with greater ease then you ever imagined possible. It helps you to quickly establish, track, and align your habits with your desired goals...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Tue, 20 Oct 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/apple+iphone.html"><![CDATA[Apple iPhone]]></category>
		<category domain="http://updates.zdnet.com/tags/mobile.html"><![CDATA[Mobile]]></category>
		<category domain="http://updates.zdnet.com/tags/habit.html"><![CDATA[Habit]]></category>
		<category domain="http://updates.zdnet.com/tags/equilibrium+enterprises.html"><![CDATA[Equilibrium Enterprises]]></category>
		<category domain="http://updates.zdnet.com/tags/smart+phones.html"><![CDATA[Smart Phones]]></category>
		<category domain="http://updates.zdnet.com/tags/consumer+electronics.html"><![CDATA[Consumer Electronics]]></category>
		<category domain="http://updates.zdnet.com/tags/personal+technology.html"><![CDATA[Personal Technology]]></category>
	</item>
	<item>
		<title><![CDATA[The Habit Factor Lite for iPhone 1.0 (Mobile)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1166401]]></link>
		<description><![CDATA[With The Habit Factor Lite for iPhone and its unique and powerful tool set including; Habit Alignment Technology you will be able to achieve more in less time with greater ease then you ever imagined possible. It helps you to quickly establish, track and align your habits with your desired...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Tue, 20 Oct 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/apple+iphone.html"><![CDATA[Apple iPhone]]></category>
		<category domain="http://updates.zdnet.com/tags/mobile.html"><![CDATA[Mobile]]></category>
		<category domain="http://updates.zdnet.com/tags/habit.html"><![CDATA[Habit]]></category>
		<category domain="http://updates.zdnet.com/tags/equilibrium+enterprises.html"><![CDATA[Equilibrium Enterprises]]></category>
		<category domain="http://updates.zdnet.com/tags/smart+phones.html"><![CDATA[Smart Phones]]></category>
		<category domain="http://updates.zdnet.com/tags/consumer+electronics.html"><![CDATA[Consumer Electronics]]></category>
		<category domain="http://updates.zdnet.com/tags/personal+technology.html"><![CDATA[Personal Technology]]></category>
	</item>
	<item>
		<title><![CDATA[7 Habits of Highly Effective People 1.0 (Mobile)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1099081]]></link>
		<description><![CDATA["Do you want to be taught by one of Time magazine&apos;&apos;s 25 most influential People? * Named the #1 Most Influential Business Book of the Twentieth Century * The ultimate guide book for the manager to improve productivity* Find out how a change in perception can alter your life *...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Wed, 24 Jun 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/mobile.html"><![CDATA[Mobile]]></category>
		<category domain="http://updates.zdnet.com/tags/habit.html"><![CDATA[Habit]]></category>
		<category domain="http://updates.zdnet.com/tags/time+management.html"><![CDATA[Time Management]]></category>
		<category domain="http://updates.zdnet.com/tags/productivity.html"><![CDATA[Productivity]]></category>
	</item>
	<item>
		<title><![CDATA[10+ ways to learn more efficiently]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=975009]]></link>
		<description><![CDATA[To succeed as an IT pro, you have to pursue knowledge and new skills on an ongoing basis -- even if you have limited time and rusty study habits. Calvin Sun shares a dozen pointers that will help you master -- and remember -- new material.This download is also available...]]></description>
		<s:doctype><![CDATA[Download resources]]></s:doctype>
		<pubDate>Wed, 13 May 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/habit.html"><![CDATA[Habit]]></category>
		<category domain="http://updates.zdnet.com/tags/calvin+sun.html"><![CDATA[Calvin Sun]]></category>
		<category domain="http://updates.zdnet.com/tags/blogging.html"><![CDATA[Blogging]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[Ramen 1.0 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=967375]]></link>
		<description><![CDATA[Ramen is a personal finance program that will help you track and analyze your spending habits by providing easy-to-interpret graphs. Features: Track your spending with easy-to-interpet pie charts and bar charts; Plot your spending breakdown instantly by simply dragging out a selection region; See how your spending habits change over...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Wed, 15 Apr 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/habit.html"><![CDATA[Habit]]></category>
		<category domain="http://updates.zdnet.com/tags/ramensoft.html"><![CDATA[Ramensoft]]></category>
		<category domain="http://updates.zdnet.com/tags/ramen.html"><![CDATA[Ramen]]></category>
		<category domain="http://updates.zdnet.com/tags/personal+finance.html"><![CDATA[Personal Finance]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[Hypnosis Mania 6.0 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=892045]]></link>
		<description><![CDATA[Understand Hypnosis - what&apos;s true and what&apos;s not; how to do it and do it right; how to use it to have super confidence, break from bad habits, lose weight, and excel in life. Shake away those preconceived notions about hypnosis as evil, mystical, or occult.]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Sat, 22 Nov 2008 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/notion.html"><![CDATA[Notion]]></category>
		<category domain="http://updates.zdnet.com/tags/habit.html"><![CDATA[Habit]]></category>
		<category domain="http://updates.zdnet.com/tags/confidence.html"><![CDATA[Confidence]]></category>
		<category domain="http://updates.zdnet.com/tags/phinikas.html"><![CDATA[Phinikas]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[mind Wave 2.0 (Mobile)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=886795]]></link>
		<description><![CDATA[mind Wave is a unique brain wave application that puts you to a certain state of mind. These Binaural tones help to improve the learning process, relieve headaches, help you fall asleep, relax and even get rid of bad habits like smoking.]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Tue, 11 Nov 2008 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/brain.html"><![CDATA[Brain]]></category>
		<category domain="http://updates.zdnet.com/tags/mobile.html"><![CDATA[Mobile]]></category>
		<category domain="http://updates.zdnet.com/tags/habit.html"><![CDATA[Habit]]></category>
		<category domain="http://updates.zdnet.com/tags/jakub+koter.html"><![CDATA[Jakub Koter]]></category>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
	</item>
	<item>
		<title><![CDATA[BudgetTrainer 1.0 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1173499]]></link>
		<description><![CDATA[BudgetTrainer is a tool designed to introduce non-budgeters into the world of budgeting. For most of these people, creating a budget is the easy part, forming the habit is the challenge. ]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Fri, 19 Sep 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/budgeting.html"><![CDATA[Budgeting]]></category>
		<category domain="http://updates.zdnet.com/tags/habit.html"><![CDATA[Habit]]></category>
		<category domain="http://updates.zdnet.com/tags/mikeec+software.html"><![CDATA[MikeeC Software]]></category>
		<category domain="http://updates.zdnet.com/tags/budgettrainer.html"><![CDATA[BudgetTrainer]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/personal+finance.html"><![CDATA[Personal Finance]]></category>
		<category domain="http://updates.zdnet.com/tags/productivity.html"><![CDATA[Productivity]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+services.html"><![CDATA[Financial Services]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[Self Hypnotizer 1 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=828005]]></link>
		<description><![CDATA[Self Hypnotizer is a software which uses "subliminal ads" to help you unleash the power of your subconscious mind. It can help you reach your goals faster, help quit smoking, make you loose weight, change your habits, and make you feel younger. The program is easy to use. Version 1...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Tue, 24 Jun 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/habit.html"><![CDATA[Habit]]></category>
		<category domain="http://updates.zdnet.com/tags/softhyp.html"><![CDATA[Softhyp]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[QuitSmokingMobile 1.15 (Mobile)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=827081]]></link>
		<description><![CDATA[QuitSmokingMobile - a new, effective and individualized method to quit smoking using your mobile phone. This application puts you in control of your smoking habit, helping you to quit smoking gradually. No more expensive Drugs or Patches that do not eliminate the habit of smoking. The QuitSmokingMobile works using the...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Thu, 19 Jun 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/mobile.html"><![CDATA[Mobile]]></category>
		<category domain="http://updates.zdnet.com/tags/habit.html"><![CDATA[Habit]]></category>
		<category domain="http://updates.zdnet.com/tags/quit+smoking+mobile.html"><![CDATA[Quit Smoking Mobile]]></category>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
	</item>
	<item>
		<title><![CDATA[HabitMaster (Mobile)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1034595]]></link>
		<description><![CDATA[HabitMasterHabitMaster helpsyou to develop new good daily habits and to keep them HabitMaster helpsyou to ... develop new daily habits keep a success journal track your progress stay motivated Freedemo version available!Easy installationvia BlackBerry Desktop Manager. ]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Mon, 30 Jul 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/mobile.html"><![CDATA[Mobile]]></category>
		<category domain="http://updates.zdnet.com/tags/habit.html"><![CDATA[Habit]]></category>
		<category domain="http://updates.zdnet.com/tags/handhelds.html"><![CDATA[Handhelds]]></category>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://updates.zdnet.com/tags/hardware.html"><![CDATA[Hardware]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
	</item>
	<item>
		<title><![CDATA[The Cup o&apos; Joe Factor Calculator 1 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=741415]]></link>
		<description><![CDATA[This is a handy Excel spreadsheet that helps you to determine just how much your habits cost you. ]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Mon, 15 May 2006 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/excel+spreadsheet.html"><![CDATA[Excel Spreadsheet]]></category>
		<category domain="http://updates.zdnet.com/tags/habit.html"><![CDATA[Habit]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+excel.html"><![CDATA[Microsoft Excel]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+office.html"><![CDATA[Microsoft Office]]></category>
		<category domain="http://updates.zdnet.com/tags/office+suites.html"><![CDATA[Office Suites]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
	</item>
	<item>
		<title><![CDATA[7 Habits of Highly Effective Contact Centers]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=238924]]></link>
		<description><![CDATA[The bestseller, The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change, has inspired many parallels in the field of business and organizational improvement. Contact centers, too, could become significantly better at what they do by adopting the timeless, principle-based habits recommended by the book. This paper discusses...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 10 May 2006 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/habit.html"><![CDATA[Habit]]></category>
		<category domain="http://updates.zdnet.com/tags/contact+center.html"><![CDATA[Contact Center]]></category>
		<category domain="http://updates.zdnet.com/tags/egain+communications+corp..html"><![CDATA[eGain Communications Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/call+centers.html"><![CDATA[Call Centers]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">EGAN</category>
		<category domain="tickers">EGAN</category>
	</item>
	<item>
		<title><![CDATA[Best Practices: 7 Habits of Highly Effective Contact Centers]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=238416]]></link>
		<description><![CDATA[The book "The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change", has inspired many parallels in the field of business and organizational improvement. Contact centers, too, could become significantly better at what they do by adopting the timeless, principle-based habits recommended by the book. This paper discusses...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 29 Apr 2005 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/habit.html"><![CDATA[Habit]]></category>
		<category domain="http://updates.zdnet.com/tags/contact+center.html"><![CDATA[Contact Center]]></category>
		<category domain="http://updates.zdnet.com/tags/egain+communications+corp..html"><![CDATA[eGain Communications Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/best+practice.html"><![CDATA[Best Practice]]></category>
		<category domain="http://updates.zdnet.com/tags/call+centers.html"><![CDATA[Call Centers]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">EGAN</category>
		<category domain="tickers">EGAN</category>
	</item>
	<item>
		<title><![CDATA[HabitSuccess 1.0.1 (Mobile)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=438795]]></link>
		<description><![CDATA[&apos;The most important assets to develop, preserve and enhance, therefore, are your own capabilities... you must cultivate the habits of leadership effectiveness for yourself - and doing so will be the single best investment you&apos;ll ever make&apos; -- Stephen Covey (1990), author of &apos;The seven habits of highly effective people&apos;....]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Fri, 25 Jul 2003 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/task.html"><![CDATA[Task]]></category>
		<category domain="http://updates.zdnet.com/tags/mobile.html"><![CDATA[Mobile]]></category>
		<category domain="http://updates.zdnet.com/tags/habit.html"><![CDATA[Habit]]></category>
		<category domain="http://updates.zdnet.com/tags/bicyclesoft.html"><![CDATA[Bicyclesoft]]></category>
		<category domain="http://updates.zdnet.com/tags/habitsuccess.html"><![CDATA[HabitSuccess]]></category>
		<category domain="http://updates.zdnet.com/tags/time+management.html"><![CDATA[Time Management]]></category>
		<category domain="http://updates.zdnet.com/tags/leadership.html"><![CDATA[Leadership]]></category>
		<category domain="http://updates.zdnet.com/tags/performance+management.html"><![CDATA[Performance Management]]></category>
		<category domain="http://updates.zdnet.com/tags/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+tools.html"><![CDATA[Sales Tools]]></category>
		<category domain="http://updates.zdnet.com/tags/training+and+certification.html"><![CDATA[Training And Certification]]></category>
		<category domain="http://updates.zdnet.com/tags/productivity.html"><![CDATA[Productivity]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
	</item>
	<item>
		<title><![CDATA[Track2Habit 1.1 (Mobile)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=430893]]></link>
		<description><![CDATA[This PDA program allows you to easily log personal habits, for example, smoking. Your data is available for visual inspection in tabular or graphical form, and may even be exported outside the program if desired. Use this program to raise your awareness of how often you perform particular habits. Examine...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Mon, 15 Apr 2002 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/mobile.html"><![CDATA[Mobile]]></category>
		<category domain="http://updates.zdnet.com/tags/habit.html"><![CDATA[Habit]]></category>
		<category domain="http://updates.zdnet.com/tags/medcosm.html"><![CDATA[Medcosm]]></category>
		<category domain="http://updates.zdnet.com/tags/pdas.html"><![CDATA[PDAs]]></category>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://updates.zdnet.com/tags/handhelds.html"><![CDATA[Handhelds]]></category>
		<category domain="http://updates.zdnet.com/tags/hardware.html"><![CDATA[Hardware]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
	</item>
	<item>
		<title><![CDATA[7 Habits of Highly Effective Contact Centers and Help Desks]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=153949]]></link>
		<description><![CDATA[More than a decade ago, Stephen Covey wrote about seven key habits that can help people elevate their personal and professional effectiveness in a ground-breaking book. These habits are equally relevant to contact centers and help desks, and can help dramatically boost their effectiveness and efficiencies, while enhancing customer relationships...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<category domain="http://updates.zdnet.com/tags/habit.html"><![CDATA[Habit]]></category>
		<category domain="http://updates.zdnet.com/tags/contact+center.html"><![CDATA[Contact Center]]></category>
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